Fraud Investigator
5 days ago
Job Title: Counter Fraud Handler
Location: Swansea (Hybrid: 3 days in office, 2 days home working)
About the Role:
Are you a driven and detail-oriented professional with a background in motor claims? We have exciting opportunities for Counter Fraud Handlers to join a leading specialist motor insurer in Swansea. In this role, you’ll work closely with a Claims Validation Unit Team Leader, investigating and resolving fraud claims while maintaining control of investigation and litigation costs.
Key Responsibilities:
- Conduct thorough investigations into fraud claims to achieve optimum outcomes.
- Control investigation and litigation costs effectively.
- Collaborate with internal teams and external partners to identify fraud indicators and trends.
- Ensure compliance with pre and post-litigation procedures, regulatory requirements, and industry best practices.
What We’re Looking For:
- Previous experience in a motor claims department, ideally with recent exposure to Personal Injury (PI), Credit Hire, or Fraud.
- Strong decision-making and problem-solving skills with a logical and clear approach.
- Commercial awareness to understand how internal and external factors affect business operations.
- Knowledge of fraud indicators and experience with compliance and regulatory requirements.
What’s on Offer:
- Comprehensive training and ongoing support.
- Competitive salary with annual bonus opportunities.
- Fantastic employee benefits.
- Hybrid working model to support work-life balance.
Ready to make an impact in the fight against fraud? Get in touch today for an informal chat about this exciting opportunity
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