Administrator (Empty Property and Lettings)
7 days ago
If you have a background in administration, we want to hear from you
We have a fantastic opportunity to join our Empty Property and Lettings team as an Administrator. This role is high paced and well suited to someone who can think on their feet and handle a changing workflow.
What could you be doing?
As an Administrator for Empty Property and Lettings teams, you will prepare tenancy paperwork for new customers and effectively manage the Lettings inbox. You will ensure that all invoices are coded correctly with council tax exemptions being applied.
You will also need to make sure all the new tenancy documentation is up to date and that our new tenants understand the process and timeline. You will support the team in obtaining supporting documentation in respect of housing applications.
Whilst this a home-based role, the Administrator will occasionally be required to travel to our Worcester or Solihull offices for team meetings once a month. During the induction process office working may be required more due to training requirements, however this will be discussed with your line manager.
Some things we need from you:
Previous experience within social housing, lettings or voids management would be advantageous, however we will also consider anyone with administration experience from a similar background.
Accuracy and attention to detail is paramount to your success within the role. This role is high paced and therefore we are looking for someone with proven experience of maintaining high accuracy in fast-paced environment. As this is fast-paced role you will need to have the ability to prioritise a busy workload.
The role will require a basic DBS check.
Some of our great benefits include:
- Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
- Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
- Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
- Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more
- Pension scheme with employee contributions of up to 6% and Platform will contribute up to 12% (inclusive of life assurance and dependent on employee contributions)
- Learning and Development opportunities
- Salary sacrifice electric vehicle scheme and cycle to work scheme
- Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers
Interviews are scheduled to take place in person at our Birmingham Business Park office and will likely take place on 7th or 8th November.
If this sounds like the role for you and you want to find out more, please contact .
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