Administration Assistant
2 weeks ago
Job summary
We are seeking a friendly Administration Assistant with excellent communication and computer skills to join the friendly Admin team at Priory Surgery for 25 hours a week.
The role is varied, with tasks linking to all teams within the surgery.
The role is to provide a comprehensive administration service within the Practice to GPs, health professionals, the general public and other agencies.
This role would suit a flexible individual, with a 'can do' attitude. Primary Care experience is desirable, but not essential.
Main duties of the job
The main responsibilities of the post-holder will be patient registrations and deductions, dealing with Out of Hours and NHS 111 incoming summaries, processing NHS Mail, scanning and coding documents topatientsclinical records (including hospital correspondence and correspondence from other sources), and assisting with complaints management.Additional duties may includegeneral surgery administration.
About us
Priory Surgery is a long-established GP training practice situated in South Bristol (a couple of miles from the city centre), providing Primary Medical Services to around 11,500 patients in the Knowle, Whitchurch, Totterdown and Brislington areas.
We are a friendly and progressive team working together to provide a high quality service, achieving high QOF standards and participating in primary care incentive schemes and enhanced services.
We are part of the Connexus Primary Care Network with four other local practices.
Job description
Job responsibilities
Please see attached document in supporting documents
JobSummary:
The main responsibilities of the post-holder will bepatient registrations and deductions, dealing with Out of Hours and NHS 111incoming summaries, processing NHS Mail, scanning and coding documents to patients clinical records (includinghospital correspondence and correspondence from other sources), and assistingwith complaints management. The post holder will work strictly in accordancewith agreed procedures, protocols andtimescales. Additional duties mayinclude assisting other members of the Administration Team with note culling, summarisingand other general administrative processes.
Person Specification
Qualifications
Essential
Minimum 2 GCSE passes or equivalent, Inc Math & English
Experience
Essential
Experience of working as a administrator, preferably in the public sector Using Microsoft office software.
Desirable
An understanding of the day to day functions of General Practice Previous experience working in an NHS environment.
Knowledge
Essential
Excellent keyboard and computer skills Demonstrable communication skills An understanding of the principles of the Data Protection Act Understands own role in ensuring the H&S of fellow staff members.
Desirable
Knowledge of primary care clinical computer systems
Skills and Abilities
Essential
An understanding, acceptance and adherence to the need for strict confidentiality Ability to use own judgement, resourcefulness and common sense Ability to work without direct supervision and determine own workload priorities Ability to work as part of an integrated multi-skilled team Pleasant and articulate Able to communicate clearly & succinctly verbally and in writing Able to work under pressure Able to work in a changing environment
Others
Essential
Able to work 25 hours per week, surgery based Reliability, punctuality and good organisation-
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