PA / Operations (Administration) Assistant

1 month ago

Harrogate, United Kingdom CVS Group Plc Full time

PA / Operations (Administration) Assistant - Business Operations

CVS Group plc is an AIM listed, international integrated veterinary services provider which delivers to clients through four business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division. Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.

The Group generates revenue of more than £m from over practices across 3 countries, with more than 8, employees across vets, nurses, other clinical employees and within our support office. In a growing pet market, we are well positioned for both organic and acquisitive growth, and significant investment projects are in progress to enhance our infrastructure and central support for the Group. 

The main purpose of this role is to provide PA and administrative support . This position is also the point of contact for the Harrogate office; responsible for welcoming visitors and ensuring the meeting rooms are ready to use for meetings and training sessions.

Key Responsibilities And Tasks

PA and Administrative support for nominated directors. Organisation of meetings, venues, events, travel, accommodation and other logistics. Arranging, attending and taking minutes at meetings, as requested. Proactive diary management at the request of the Executive Assistant and Group Administration Manager, to include meetings, travel, telephone calls and online meetings. Preparation, editing and distribution of reports, presentations and other documentation in line with the CVS branding and style. Communication of corporate information to various parties. Assist with on-boarding of new staff, and induction programmes, as required. Compilation, and checking of, credit card returns and expenses claims, as requested. Assist with general queries and requests into central email inboxes, taking ownership of tasks from start to finish, liaising with the requestor and keeping them informed. Co-ordination of corporate initiatives. Maintenance of relevant electronic files. Undertake, or provide assistance on projects.

Welcome visitors to the office in a friendly, helpful and professional manner. Book meeting rooms, and facilitate meetings ensuring all requirements, including catering, are met. Clear meeting rooms and keep all areas tidy. Ensure the office is stocked with necessary general supplies (including stationery, canteen supplies, and some janitorial supplies).

Key Skills Required

Previous experience supporting directors in a secretarial/PA capacity is required. Strong administrative experience Excellent written/verbal communication and interpersonal skills, including the ability to use positive language. Co-operative and solution-focussed, in addition to a strong customer and team focus. Demonstrated high level of organisation & time management skills, particularly in an environment with multiple, and sometimes conflicting priorities. Ability to arrange complex diaries with a focus on minimising travel and time out of the business, whilst taking into account clinical commitments and urgency, researching and delivering the best options. Demonstrated ability to handle information of a sensitive nature and maintain confidentiality at all times. Ability to take accurate and concise minutes of meetings. Excellent word processing skills (60+ wpm). High level of skill in using technology, including software such as Microsoft Office packages, internet and databases, and technology hardware, such as laptops, projectors, printers, phones etc. Solid numeric and literacy skills. Previous experience in a “front of house” role would be advantageous. Secretarial or Business Administration qualification or equivalent would be advantageous. Previous experience in veterinary healthcare or services-oriented environment would be advantageous.

Alongside a salary of up to £28, DOE we are offering benefits including;  

Generous annual leave entitlement of 6.6 weeks holiday Buy/sell holiday scheme Long Service Award (1 day extra holiday per year up to 5 years) Staff discount on veterinary bills and products Enhanced, maternity/paternity/adoption leave

CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.


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