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Operations Manager
2 months ago
Our client, a prominent entity in the Property Sector, is seeking to appoint a Business Manager for their newly established flagship centre. This role presents a unique opportunity for a dynamic individual who is eager to engage in innovative and proactive leadership within a client-centric environment.
Key Responsibilities:
- Operational Leadership: Oversee daily operations of the centre, ensuring all functions are executed efficiently while addressing any challenges that may arise.
- Team Management: Lead a small team dedicated to client support, providing clear direction, conducting performance reviews, and fostering professional development.
- Community Engagement: Cultivate a vibrant community within the centre by organizing events and promoting strong interactions among clients, aiming to exceed their expectations.
- Financial Oversight: Manage budgets effectively, identifying discrepancies and delivering comprehensive reports to senior management.
- Innovative Thinking: Proactively present new ideas and strategies to enhance operations and client satisfaction.
- Client Support: Deliver exceptional client service, ensuring that any issues are resolved successfully.
- Administrative Excellence: Maintain effective administrative systems to guarantee smooth centre operations.
Qualifications:
- Experience in a similar role, preferably in Retail or Hospitality Management, or in a PA or Office Management capacity.
- Demonstrated leadership skills with a focus on positive team dynamics.
- Experience in budget management and financial reporting.
- Innovative, proactive mindset with a commitment to continuous learning and development.
- Exceptional communication skills, essential for engaging with management, team members, and clients.
- Strong administrative and IT capabilities, particularly in Microsoft applications.
This role is an exceptional opportunity for individuals who excel in leadership, possess strong organizational skills, and have a passion for client engagement. If you are ready to make a significant impact within a thriving business, we encourage you to consider this position.
