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Customer Service Advisor

4 months ago

Redruth, United Kingdom FMG Repair Services Full time

Providing maternity cover for 12 months.

Hours: 40 per week Mon - Fri 8am - 5pm (1 hour lunch) + 1 in 4 Saturdays 9am - 12 noon (paid as overtime)

This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Redruth.

As a Customer Service Advisor you are the first point of contact. You will liaise with the customer, the Bodyshop and any 3rd parties to ensure each and every customer has a first-class service. Teamwork is vital, as you will be working with colleagues in the Bodyshop and across other functional areas. A full UK manual driving licence is essential for the role.

Why choose FMG RS?

Of course, we offer a fantastic basic salary , but there’s much more to being a Customer Service Advisor at FMG RS than just that. Some of our most popular benefits include (but aren’t limited to) …

fantastic uncapped monthly bonus schemes plus guaranteed average bonus when you're on holiday an additional days' leave to celebrate your birthday each year, free life assurance (x2 your basic salary) exclusive employee vehicle-leasing schemes pension & save-as-you-earn share scheme A Benefits App giving a huge range of retailer discounts and cashback deals well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance) We're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay . Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach

We’re going places …

We’re part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland and Spain,– few other businesses can offer you the volume, variety and long-term security as us; You’re rewarded for your part in our success – lots of customers means lots of work to share, which in turn means lots of opportunity to boost your earnings through our fantastic bonus schemes ; We invest in you – We believe everyone should have the opportunity to better themselves and look to progress, not just within FMG RS but the wider ZIGUP business too; We’re growing – it’s an exciting time for the industry and we’re committed to being at the cutting edge , investing in everything from our EV capabilities , our workshops to our Training Centres ;