Salesforce Service Cloud Technical Architect

3 weeks ago

Cambridge, United Kingdom AVEVA Full time

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.

If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you Find out more at

Position: Salesforce Service Cloud Technical Architect

Location: London | Cambridge

Employment type: Full-time regular

Benefits: Competitive package with an attractive bonus plan, regionally specific benefits ranging from above the norm paid vacation, contributions to retirement investment plans or pensions, insurances and a many other memberships and perks designed to enhance the workplace experience, your health, and wellbeing. 

We are looking for a Salesforce Service Cloud Technical Architect

The Salesforce service cloud technical architect’s role is to take a hands-on approach during the execution of IT projects. They are a specialist in Salesforce Service cloud and define best practices. Their main task is to realise particular technical implementation processes as this requires high level of in-depth expertise.

Responsibilities:

Design and implement high-quality Salesforce Service Cloud solutions that align with business objectives. Lead technical design sessions, architect and document technical solutions that are aligned with the service function business objectives. Analyse complex systems and troubleshoot and isolate system issues. Provide guidance and oversight to development teams to ensure adherence to architectural standards and best practices. Work closely with other architects and stakeholders to ensure a comprehensive and cohesive working solution. Understand platform limitations and design alternatives to work around limitations. Identify opportunities to leverage the Salesforce platform for additional business benefits. Provide detailed estimates of the level of effort associated to implement capabilities based on business requirements and solution design.

Skills and qualifications:

A bachelor's degree in computer science, information-technology, engineering, system analysis or a related study, or equivalent experience A minimum of five years of experience in an IT solution development discipline Exposure to multiple, diverse technologies, platforms, and processing environments but specifically around services technologies. Good understanding of strategic and emerging technology trends, and the practical application of existing and emerging technologies to new and evolving business and operating models Good understanding of product management, agile principles and development methodologies and capability of supporting agile teams by providing advice and guidance on opportunities, impact and risks, taking account of technical and architectural debt Experience working in a relevant industry is helpful, but not required Experience developing architecture blueprints, strategies and roadmaps Certified Salesforce Service Cloud Consultant. Proven experience as a Technical Architect in a Salesforce environment. Strong understanding of Salesforce Service Cloud features and best practices. Experience with Salesforce APIs, Apex, Visualforce, Lightning Web Components, and other programming languages. Strong problem-solving skills and ability to deliver on time and on budget. Excellent communication skills, both verbal and written, with the ability to influence stakeholders and team members. Data savvy with knowledge of various aspects of a technology architecture like integration, network and security Proven analytical, planning, organizational and technical and skills Ability to work with developers

  • Salesforce Service Cloud Developer

    1 month ago

    Cambridge, United Kingdom Arm Full time

    Show more **Job Overview**: Arm's Application Engineer team is looking for a Salesforce Service Cloud developer to help evolve the platform for service users. You will support Applications Engineers in their day-to-day activities to get the very best from Service Cloud. You will build and deliver Salesforce solutions that integrate into the wider Arm...

  • Senior Salesforce Developer

    4 days ago

    Cambridge, United Kingdom TECHOHANA Full time

    Contract OpportunitynPosition: Salesforce Experience Cloud ArchitectnLocation: Cambridgeshire, UK (Hybrid - 3 days a week in the office)nContract: 6 MonthsnRate: DOE (Outside IR35)Lead the architecture of transformative Salesforce Experience Cloud solutions for a boutique financial services firm.What You’ll Do:nArchitect and design Salesforce Experience...

  • Senior Salesforce Developer

    5 days ago

    Cambridge, United Kingdom TECHOHANA Full time

    Contract OpportunityBelow covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.Position: Salesforce Experience Cloud Architect Location: Cambridgeshire, UK (Hybrid - 3 days a week in the office)Contract: 6 MonthsRate: DOE (Outside IR35)Lead the architecture of transformative Salesforce Experience...

  • Senior Salesforce Developer

    6 days ago

    Cambridge, United Kingdom TECHOHANA Full time

    Contract OpportunityPosition: Salesforce Experience Cloud Architect Location: Cambridgeshire, UK (Hybrid - 3 days a week in the office)Contract: 6 MonthsRate: DOE (Outside IR35)Lead the architecture of transformative Salesforce Experience Cloud solutions for a boutique financial services firm. What You’ll Do:Architect and design Salesforce Experience Cloud...

  • Sales Operations

    1 month ago

    Cambridge, United Kingdom FIS Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 1 - 5% Are you ready to unleash your full potential?  We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments...

  • Salesforce Administrator

    1 day ago

    Cambridge, United Kingdom Arm Full time

    **Job Overview**: You will support and train users in their day-to-day interactions, and working closely with Arm's IT function, take an active role in assessing, crafting and delivering Salesforce solutions and integrations to support business needs. You will work as part of a diverse, global facing team of Salesforce Administrators and Sales Operations...

  • Senior Cloud Security Architect

    1 month ago

    Cambridge, Cambridgeshire, United Kingdom HP Full time

    Senior Cloud Security Architect– Security Solutions Senior Cloud Security Architect– Security Solutions Description - We are looking for a Senior Cloud Security Architect to join our Security Solutions R&D team in Cambridge. You will be working on the Controller- a web-based platform used to manage our security software products that are installed on...

  • Salesforce Lead

    1 month ago

    Cambridge, United Kingdom Nuclera Full time

    About NucleraNuclera is a venture-backed, founder-driven biotech company headquartered in Cambridge, UK with significant operations in Boston, USA. The company’s mission is to improve human health by making proteins accessible. We are beginning this mission through the launch of our eProtein Discovery platform. eProtein Discovery is a breakthrough protein...

  • Senior Cloud Security Architect- Security Solutions

    1 month ago

    Cambridge, Cambridgeshire, United Kingdom HP Full time

    Senior Cloud Security Architect– Security Solutions UKC01 - Cambridge, United Kingdom (UKC01) Senior Cloud Security Architect– Security Solutions Description - We are looking for a Senior Cloud Security Architect to join our Security Solutions R&D team in Cambridge. You will be working on the Controller- a web-based platform used to manage our security...

  • Architect

    1 week ago

    Cambridge, United Kingdom Technical Moves Full time

    We are working with a prestigious Cambridge-based practice, renowned for its innovative designs across a diverse array of sectors. They are actively seeking a seasoned Architect to join their dynamic team, with a particular interest in individuals who bring experience in the leisure sector.As a pivotal member of this forward-thinking practice, you will enjoy...

  • Architect

    4 weeks ago

    Cambridge, United Kingdom Technical Moves Full time

    We are working with a prestigious Cambridge-based practice, renowned for its innovative designs across a diverse array of sectors. They are actively seeking a seasoned Architect to join their dynamic team, with a particular interest in individuals who bring experience in the leisure sector.As a pivotal member of this forward-thinking practice, you will enjoy...

  • Solution Architect

    4 days ago

    Cambridge, Cambridgeshire, United Kingdom Amazon Full time

    Solutions Architect, UK Public Sector - Defence Job ID: 2650513 | AWS EMEA SARL (UK Branch) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team...

  • Mulesoft Technical Architect

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom AVEVA Full time

    AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.We're the first software business in the world to have our sustainability targets validated by the SBTi, and...

  • Hybrid Cloud Infrastructure Architect

    1 month ago

    Cambridge, United Kingdom arm limited Full time

    Job Description In Arm IT we are hiring a hardworking and creative individual to architect our future approach for the engineering platform infrastructure that encompass both on-premises and cloud-based systems. We are guided by our core beliefs that reflect our creative culture and guide our decisions, defining how we work together to surpass...

  • Intune Architect

    4 days ago

    Cambridge, United Kingdom Cognizant Full time

    Excellent opportunity forIntune SME/Architectto be part of our Cloud Infrastructure & Security services practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security Services,...

  • DevOps Aws Amazon Web Services Kubernetes Cloud Sre

    1 month ago

    Cambridge, United Kingdom Opus Recruitment Solutions Ltd Full time

    **DevOps | AWS | Amazon Web Services | Kubernetes | Docker | Cloud | SRE | Linux | EC2 | Jenkins** Looking for a mid-weight to senior level DevOps engineer with extensive experience navigating AWS cloud. Location - Cambridgeshire This is a hybrid role that would allow you become a true solution architect on DevOps principals such as cloud infrastructure,...

  • Architect (Permanent)

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Technical Moves Full time

    We are working with a prestigious Cambridge-based practice, renowned for its innovative designs across a diverse array of sectors. They are actively seeking a seasoned Architect to join their dynamic team, with a particular interest in individuals who bring experience in the leisure sector. As a pivotal member of this forward-thinking practice, you will...

  • Architect (Permanent)

    7 days ago

    Cambridge, Cambridgeshire, United Kingdom Technical Moves Full time

    We are working with a prestigious Cambridge-based practice, renowned for its innovative designs across a diverse array of sectors. They are actively seeking a seasoned Architect to join their dynamic team, with a particular interest in individuals who bring experience in the leisure sector. As a pivotal member of this forward-thinking practice, you will...

  • Intune Architect

    3 weeks ago

    Cambridge, United Kingdom Cognizant Full time

    Excellent opportunity for Intune SME/Architect to be part of our Cloud Infrastructure & Security services practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security...

  • Intune Architect

    2 weeks ago

    Cambridge, United Kingdom Cognizant Full time

    Excellent opportunity for Intune SME/Architect to be part of our Cloud Infrastructure & Security services practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security...