Senior Commissioning Administrator
2 weeks ago
Job summary
We know many use AI to enhance their applications. While AI brings efficiency, we value authenticity and urge applicants to reflect their true skills and experiences. NHS Dorset evaluates each application fairly, acknowledging AI's benefits and limitations.
This is a temporary role, covering a vacancy created by a staff member moving to another role to provide maternity cover. You will be working with a small, enthusiastic team in a fast-moving environment where policy is being developed. The role provides an excellent opportunity for colleagues who wish to have an introduction to the commissioning of care for individuals who are eligible for funding under the Continuing Healthcare (CHC) and Children and Young People's Continuing Care (CYPCC) pathways, and more specifically, an introduction to the funding of such care via Personal Health Budgets (PHBs), where the individual uses funds provided by the NHS to purchase their own care.
The PHB team is responsible for ensuring PHBs are set up and controlled in accordance with NHS England and NHS Dorset's policies.
Main duties of the job
The successful applicant willbe responsible for assisting colleagues with the setting up and administrationof PHBs, dealing with queries from colleagues and PHB holders, and undertaking auditsof PHBs to provide assurance for NHS Dorset that money provided to PHB holdershas been spent in accordance with their agreement with us. This will involve:
the inputting and maintenance ofdata in Excel, Microsoft Teams, and the Caretrack case management system dealing with email and telephonequeries from colleagues, PHB holders, and other key stakeholders setting up PHBs processing monthly payment runs whichtransfer funds to PHB holders and care providers auditing PHB returns reclaiming excess PHB funds dealing with invoicing queries working with Commissioningcolleagues to identify areas for improvement to ensure the team provides aquality service to all stakeholders. undertaking project work at thedirection of managers.
About us
We are joining up to tackle all the things that affect our health and wellbeing, make real change, and improve things for our communities.
Dorset ICS is made up of:
NHS Dorset Integrated Care Board University Hospitals Dorset Foundation Trust Dorset County Hospital Foundation Trust Dorset HealthCare University Foundation Trust Dorset Council Bournemouth, Christchurch, and Poole Council 194 town and parish councils 18 primary care networks (made up of 73 GP practices) Southwestern Ambulance Service Foundation Trust Dorset Police Dorset & Wiltshire Fire and Rescue Service 7,300 voluntary organisationsWhat we do
The Health and Care Bill puts ICSs on a statutory footing empowering them to better join up health and care services, improve population health, and reduce health inequalities.
ICSs have four core purposes:
Improve outcomes in population health and healthcare Tackle inequalities in outcomes, experience, and access Enhance productivity and value for money Help the NHS support broader social and economic development Job description
Job responsibilities
Please see full job description attached.
Working within the Commissioning & Placements team, the post holder will play a key role in supporting the team to deliver an effective and competent level of administration and to consistently ensure a client focused service is provided which promotes good customer service and effective working relationships.
The post holder will supervise accurate and timely inputting and maintaining of data on data systems together with the associated correspondence, ensuring standard operating procedures are applied within the team.
The post holder will delegate work within the Brokerage team and ensure that the Brokerage team processes are followed in an accurate and timely manner, ensuring standard operating procedures are applied within the team, highlighting instances where these need to be reviewed or amended and support the team to ensure that the portfolio of tasks and projects are planned, managed and delivered effectively and on time.
The postholder will be required to broker best value care for complex care needs, potentially dealing with multiple providers in circumstances that, on occasion, can be emotionally challenging.
Person Specification
Qualifications
Essential
Educated to NVQ level 3 in a relevant subject or equivalent level of qualification or significant previous proven experience in relevant subject 5 GCSEs at grade C or above (or equivalent), including Maths and English Evidence of Continued Personal Development
Skills, abilities and knowledge
Essential
Ability to delegate tasks to ensure timely and accurate delivery of service Clear communicator with excellent writing, data entry and telephone skills Clear communicator with good writing, data entry and telephone skills Able to work independently, prioritising and organising own workload to set deadlines Ability to work effectively as part of a team and to work independently without supervision Problem solving skills
Experience
Essential
Knowledge and understanding of NHS Continuing Healthcare brokerage Working knowledge of Microsoft packages including Word and Excel Previous supervisory experience in a related role Knowledge and awareness of equality and diversity and valuing diversity principles Proven history of working under own initiative, organising and planning own work and work for the team, prioritising workloads to set deadlines and flexibly Knowledge and understanding of confidentiality and Data Protection Proven history of supporting teams in their professional development Proven history of ability to deal with ever changing deadlines and demands-
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