Business Support Administrator

3 weeks ago

Barnstaple, United Kingdom Devon Partnership NHS Trust Full time

Job summary

Would youlike to work for a team who value our staff and the work they do? An excitingopportunity has arisen for a Business Support Administrator within the North Devon Liaison Psychiatry team based at North Devon District Hospital. We are seeking an enthusiastic highlymotivated administrator with excellent IT, communication and organisationalskills. You will be required to use your own initiative and have the ability toprioritise work, whilst working calmly and confidently under pressure to meetconflicting demands. We will support you to learn and maintain the skills youneed to thrive in the role.

LiaisonPsychiatry is the interface between psychiatry and medicine, assessing patientsin the general hospital. The multi-disciplinary team is made up of a consultant,junior doctors, nurses, social workers, health care assistantsand, most importantly, amazing administrators. The team work in a fast pacedbut rewarding environment.

This job is part time (15 hours per week). You are welcome to come and visit the team to find out more about the role. Please note that this role is office based.

Interviews will take place on 30 May 2024.

Main duties of the job

You will be supportedby the Business Administrator to provide a comprehensive administrative supportservice for the multi-disciplinary team. The main duties of this role are:

First point of telephone contact Taking referrals from the general hospital and entering onto patient electronicrecords Generating assessment letters Inputting complex and sensitive datarelating to people who use our services Arranging meetings and minute taking Managing stock & ordering office supplies Data management/quality IT support Supporting the clinical staff inadmin processes

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader Employer.

Job description

Job responsibilities

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

Person Specification

Qualifications

Essential

NVQ3 in administration or equivalent level administrative knowledge and experience. RSA 3 Word Processing or equivalent level of experience in practice. GCSE English or equivalent.

Desirable

ECDL (European Computer Driving Licence) or equivalent.

Knowledge and skills

Essential

Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook. Ability to meet deadlines and to work under pressure.

Experience

Essential

Excellent organisational skills. Ability to prioritise workload and adapt to change when required. Previous experience of working within an administrative or secretarial team. Experience of dealing with confidential and complex information.

Desirable

Previous NHS experience of working in a Healthcare or Social Care administrative setting. Demonstrate good numeracy and literacy skills. Experience of general office routine and filing systems. Ability to take accurate formal and informal minutes.

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