Emergency Call Taker Bicester
4 weeks ago
Job summary
Imagine a large tree has fallen on your child and they're trapped, screaming and helpless unable to move, or your friend collapses in front of you and they're no longer breathing, a train crash with multiple casualties or someone on the edge of a bridge threatening to take their own life. What do you do? What's your instinct? Most of us will pick up the phone and dial 999 straight away. Do you have the ability to be logical when those around you are lost in the middle of a crisis? Can you be the calm, soothing, and level-headed influence when we help new parents welcome their children to the world?
Please use the link below to watch our video about the Emergency Call Taker role.
Main duties of the job
As an ambulance Emergency Call Taker here at SCAS based in Bicester, Oxfordshire, you could be the last voice that someone hears, as well as the first. We focus on caring for others during the best and worst moments of their life. In 2022, Emergency Call Takers at SCAS helped deliver 48 babies and successfully resuscitated 161 patients at the scene of an be a part of our team and work in a privileged and trusted role with members of the public, you'll need a good listening ear, attention to detail and accuracy, with the ability to use your voice to control a words will lead your caller to a state of calm from afar, whilst you arrange the appropriate help for them. You do not need to have a medical background, just a desire to 'll need to be detailed and efficient, assertive but compassionate.
Looking after yourself and caring for the team around you should also be a priority for you. We all contribute professionally to the wider team that we operate within here at SCAS, as we all have an important role to play in patient care. If this sounds like a challenge you'll relish, and you have the resilience to achieve this time and time again throughout your working day, we want to hear from you
About us
Benefits for this role include:
Full training and support when you join and ongoing throughout your employment with us. Holiday entitlement is 27 days rising to 29 days after 5 years and 33 days after 10 years, plus 8 bank holidays (pro rata for part time). Enrolment into the NHS Pension Scheme. Access to continual professional development and opportunities within SCAS and the NHS. Occupational Health support along with an Employee Assistance Programme. NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing. Staff networking and support groups.About Us
South Central Ambulance Service NHS Foundation Trust provides a range of emergency, urgent care and non-emergency healthcare services, along with commercial logistics services.
The Trust delivers most of these services to the populations of Berkshire, Buckinghamshire, Hampshire and Oxfordshire as well as non-emergency patient transport services in Surrey and Sussex.
We serve a population of over 7 million and answer over 500,000 urgent calls a year. We employ 4,551 staff who, together with over 1,100 volunteers, enable us to operate 24 hours a day, seven days a week.
Job description
Job responsibilities
Disability support
To hear how we support our workforce, have a look at our recent video for our disability friendly recruitment event on our SCASJobs Facebook page.
If you have any queries relating to disability and the role or recruitment process, get in touch at: EOC.
If you are interested in a rewarding, yet demanding role where each day you make an impact to our patients care, then submit your application now
Person Specification
Qualifications & Training
Essential
Good standard of education ( 2 GCSEs at Grade 4 or above including English) or equivalent demonstrable experience
Knowledge & Experience
Essential
Experience of working in a customer focused environment Experience of using a computerised system
Desirable
Experience of working in a call centre Experience of working rotating shifts Previous NHS experience Previous experience of patient care
Skills & Aptitudes
Essential
Attention to detail and accurate data entry skills Ability to use communication and computerised systems.
Desirable
Map reading.-
Senior Business Development Manager
2 months ago
Bicester, United Kingdom Bicester Village Full timeSenior Business Development Manager – Emerging Markets ¦ Bicester Village ¦ Permanent Full time Something Extraordinary Every Day™ We welcome applicants who have experience in markets such as: Americas, LATAM, Middle East, Turkey, India and Australia. As our Senior Business Development Manager – Emerging Markets you will develop and...
-
Emergency Dispatch Assistant
4 weeks ago
Bicester, United Kingdom South Central Ambulance Service NHS Foundation Trust Full timeJob summary Emergency Dispatch Assistants are a vital link between a medical emergency taking place and help arriving at the scene. The Emergency Dispatch Assistant works as part of a team, assigning ambulance resources to emergency and urgent events whilst liaising with emergency call takers, ambulance crews and other emergency services. No one day...
-
Dental Receptionist
6 months ago
Bicester, United Kingdom Bicester - Portman Smile Clinic Bicester Full timeFull-time - Contract Type: Permanent - Portman Location: Bicester - Portman Smile Clinic Bicester - Vacancy Type: Receptionist - Department: Practices - Orthodontics We have an opportunity for a full time **Dental Receptionist** to join our **Bicester **Portman Smile Clinic**. **About the role and practice** Portman Smile Clinic is the home of specialist...
-
Dental Receptionist
6 months ago
Bicester, United Kingdom Bicester - Portman Smile Clinic Bicester Full timeWe have an opportunity for a full time **Dental Receptionist** to join our **Bicester **Portman Smile Clinic**. **About the role and practice** Portman Smile Clinic is the home of specialist orthodontic solutions and dental implants right on your doorstep in Bicester. We are situated in the very heart of the town centre of Bicester, conveniently located in...
-
Emergency Dispatch Assistant
7 months ago
Bicester, United Kingdom South Central Ambulance Service NHS Foundation Trust Full timeEmergency Dispatch Assistants are a vital link between a medical emergency taking place and help arriving at the scene. The Emergency Dispatch Assistant works as part of a team, assigning ambulance resources to emergency and urgent events whilst liaising with emergency call takers, ambulance crews and other emergency services. No one day is like the last....
-
Senior Business Development Executive
4 days ago
Bicester, Oxfordshire, United Kingdom Value Retail Full timeSalary: £60,000 - £75,000 per annumAbout the Opportunity:This is an exciting opportunity to join our team as a Senior Business Development Executive - Emerging Markets in Bicester Village. As our ideal candidate, you will be responsible for driving quality footfall and spending at our luxury retail destination by developing and executing the Emerging...
-
Emergency Call Handler Role
3 weeks ago
Bicester, Oxfordshire, United Kingdom South Central Ambulance Service NHS Foundation Trust Full timeAbout the RoleThis is an exciting opportunity to work as an NHS 111 Health Advisor with South Central Ambulance Service NHS Foundation Trust. The successful candidate will be responsible for handling emergency calls, providing emotional support, and guiding patients to the most suitable healthcare services. We offer a supportive work environment,...
-
Supervisor - Bicester Village
6 months ago
Bicester, United Kingdom Maje Full time**What we are offering**: A **Supervisor position**, full time, for our boutique in **Bicester Village**. On a day-to-day basis at Maje, you will be to support of the manager in the coaching and training of the team members, supervise the sales team, welcome our international customers, offer them a personalised and emotional experience, ensuring the smooth...
-
Assistant Ambulance Dispatcher
7 months ago
Bicester, United Kingdom South Central Ambulance Service Full time**Assistant Ambulance Dispatcher (Emergency Dispatch Assistant)** **Job Overview** Emergency Dispatch Assistants are a vital link between a medical emergency taking place and help arriving at the scene. The Emergency Dispatch Assistant works as part of a team, assigning ambulance resources to emergency and urgent events whilst liaising with emergency call...
-
Emergency Call Handler RN1 RNA
3 days ago
Bicester, Oxfordshire, United Kingdom South Central Ambulance Service NHS Foundation Trust Full timeJob SummaryAs an Emergency Call Handler RN1 RNA at South Central Ambulance Service NHS Foundation Trust, you will be responsible for triaging patients' symptoms over the phone and providing them with the right care, in the right place, the first time.This is an exciting opportunity for a registered nurse to develop their skills in a fast-paced and dynamic...
-
Assistant Ambulance Dispatcher
6 months ago
Bicester, United Kingdom South Central Ambulance Service Full time**Assistant Ambulance Dispatcher (Emergency Dispatch Assistant)** **Job Overview** Emergency Dispatch Assistants are a vital link between a medical emergency taking place and help arriving at the scene. The Emergency Dispatch Assistant works as part of a team, assigning ambulance resources to emergency and urgent events whilst liaising with emergency call...
-
Warehouse Operative
7 months ago
Bicester, United Kingdom First Call Contract Services Ltd Full timeImmediate starts Available. This role offers ongoing work with genuine Temp to Perm Opportunities. Pay rates **from £12** with overtime paid at **premium rates**. The role of **Warehouse Operative **is based in Bicester. No experience is needed, as full training and ongoing coaching will be provided. This role would suit people who have Warehouse, Customer...
-
Sales Assistant, 24h
6 months ago
Bicester, United Kingdom Maje Full time**What we are offering**: A Sales Assistant position, 24 hours, in our boutique in Bicester Village. On a day-to-day basis at Maje, you will welcome our customers, offer them a personalised and emotional experience, develop customer loyalty, improve the client portfolio of the store, handle transactions and stock, implement visual merchandising...
-
Sales Assistant, 24h
6 months ago
Bicester, United Kingdom Maje Full time**What we are offering**: A Sales Assistant position, full time, in our boutique in Bicester Village. On a day-to-day basis at Maje, you will welcome our customers, offer them a personalised and emotional experience, develop customer loyalty, improve the client portfolio of the store, handle transactions and stock, implement visual merchandising...
-
Business Support Administrator
4 weeks ago
Bicester, Oxfordshire, United Kingdom Equation Recruitment Full timeAre you looking for a challenging and rewarding role as a Business Support Administrator in Bicester?Equation Recruitment is currently seeking an experienced administrator to join our team on a temporary to permanent basis.Company Overview:We are a leading recruitment agency with a strong reputation for delivering exceptional results. Our team is passionate...
-
Beauty Expert
1 week ago
Bicester, OX26 6WD, United Kingdom Benefit Cosmetics UK Full timeOverview:This is a Part-Time 3 day per week Beauty Expert position. Please note if you are a student, for this role you will be required to work through all holiday periods including Christmas as at benefit we are recruiting for long-term employees. Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do...
-
Beauty Expert
1 month ago
Bicester, OX26 6WD, United Kingdom Benefit Cosmetics UK Full timeOverview:This is a Part-time Beauty Expert position. Please note if you are a student, for this role you will be required to work through all holiday periods including Christmas as at benefit we are recruiting for long-term employees. Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you love to...
-
Beauty Expert
4 weeks ago
Bicester, OX26 6WD, United Kingdom Benefit Cosmetics UK Full timeOverview:This is a Part-Time Brow and Beauty Expert position. Please note if you are a student, for this role you will be required to work through all holiday periods including Christmas as at benefit we are recruiting for long-term employees. Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you...
-
Cyber Security Analyst
7 months ago
Bicester, United Kingdom South Central Ambulance Service NHS Full timeJob overview We have an exciting opportunity to work in an evolving and busy Information Security and Governance team, working closely with our Digital Colleagues. This role plays an important part in supporting front line NHS staff such as Paramedics, 999 and 111 call takers, Patient transport services, as well as to our corporate enablers such as...
-
Nursery Practitioner
6 months ago
Bicester, United Kingdom Completely Care Full timeNursery Practitioner Bicester £14.50 ph Position Overview: We are seeking enthusiastic and qualified Nursery Practitioners to join our dynamic team in Bicester. As a Nursery Practitioner, you will play a key role in providing high-quality care and education for children aged 0 to 5 years. You will work in collaboration with a supportive team of...