Assistant Ambulance Dispatcher

2 weeks ago

Bicester, United Kingdom South Central Ambulance Service Full time

**Assistant Ambulance Dispatcher (Emergency Dispatch Assistant)**

**Job Overview**

Emergency Dispatch Assistants are a vital link between a medical emergency taking place and help arriving at the scene. The Emergency Dispatch Assistant works as part of a team, assigning ambulance resources to emergency and urgent events whilst liaising with emergency call takers, ambulance crews and other emergency services.

No one day is like the last. You will be dealing with medical emergencies, traumatic events and major incidents; prioritising your workload and ensuring patients receive the right response, first time, every time.

This is a highly pressurised and quick moving role where you will need to keep a calm and level-headed approach.

**Main duties of the role**

As an Emergency Dispatch Assistant based in Bicester, you will assist your team in assigning ambulance resources to patients. You will use radio, text, telephone and computer aided dispatch systems to communicate with ambulance crews, ensuring they have the details and resources they need to treat the patients they are attending.

Working as an Emergency Dispatch Assistant will expose you to a range of emergency incidents. You could be assigning an ambulance to a patient who has fallen or sending multiple resources to a cardiac arrest. You will need to think logically and tactically as you manage a workload that changes by the second. It is essential that you are able to multitask and manage tasks with competing priorities.

This is a challenging role where you will need to maintain professionalism and have good communication skills throughout the course of your duties. You will deal with distressing events so it is important that you are resilient and have a focus on your own wellbeing.

Your role plays an important part in providing care to patients and you will be supported by SCAS to fulfil your potential. We offer two weeks classroom based training followed by five weeks mentoring and ongoing support throughout your employment. We are looking for full and part-time employees however the training and mentoring period must be completed under full-time hours.

You do not need to have a medical background, just a desire to help. We offer full dispatch and systems training and following mentoring, you will have the necessary skills to help deliver the right care, first time, every time.

**Emergency dispatch assistant include**:
- Support and assist emergency dispatchers by following their instructions and assisting with their duties
- Assist the emergency dispatchers to ensure the systems are maintained and alterations to vehicle movements can be made if advised by the emergency dispatcher
- Operate the radio and computer assisted systems on behalf of the emergency dispatcher to ensure the correct and accurate information is logged
- Competent in the use of IT systems
- GCSE grades 4-9 or equivalent in Maths and English
- Customer service experience from a telephone or face to face role
- Ability to multi-task and manage competing priorities
- Good Knowledge of geographical area
- Good written and verbal communication skills
- Ability to listen and record information accurately

**Benefits for this role include**:
**All day Saturday (midnight to midnight) as well as any weekday after 8pm and before 6am - Time plus 35% (Currently £15.80 per hour)**

**All day Sunday and public holidays (midnight to midnight) - Time plus 69% (Currently £19.77 per hour)**

This is on top of all the other fantastic benefits of working for the NHS.....
- 27 days holiday plus bank holiday rising to 33 days (pro-rata for part time)
- Enrolment into the NHS pension scheme
- Occupational Health support along with an Employee Assistance Programme.
- NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.
- Expert training and support from our dedicated in-house education team

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £11.70-£19.77 per hour

**Benefits**:

- Additional leave
- Employee discount
- On-site parking

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: EDA NH 14/11

  • Assistant Ambulance Dispatcher

    1 month ago

    Bicester, United Kingdom South Central Ambulance Service Full time

    **Assistant Ambulance Dispatcher (Emergency Dispatch Assistant)** **Job Overview** Emergency Dispatch Assistants are a vital link between a medical emergency taking place and help arriving at the scene. The Emergency Dispatch Assistant works as part of a team, assigning ambulance resources to emergency and urgent events whilst liaising with emergency call...

  • Emergency Dispatch Assistant

    1 month ago

    Bicester, United Kingdom South Central Ambulance Service Full time

    South Central Ambulance Service are looking to recruit several Ambulance Emergency dispatch assistants to join our teams that are based at our Bicester site in Oxfordshire. As an Ambulance Emergency Dispatch Assistant, you will be responsible for assisting our 999 dispatchers to ensure we monitor and navigate our crew to jobs as safely and as quickly as...

  • Nhs Emergency Dispatch Assistant

    4 weeks ago

    Bicester, United Kingdom South Central Ambulance Service Full time

    **Emergency Dispatch assistant** South Central Ambulance Service are looking to recruit several Ambulance dispatch assistants to join our teams that are based at our Bicester site in Oxfordshire. As an Ambulance Emergency Dispatch Assistant, you will be responsible for assisting our 999 dispatchers to ensure we monitor and navigate our crew to jobs as...

  • Emergency Dispatch Assistant

    4 weeks ago

    Bicester, United Kingdom South Central Ambulance Service NHS Foundation Trust Full time

    South Central Ambulance Service are looking to recruit several Ambulance Emergency dispatch assistants to join our teams that are based at our Bicester site in Oxfordshire. As an Ambulance Emergency Dispatch Assistant, you will be responsible for assisting our 999 dispatchers to ensure we monitor and navigate our crew to jobs as safely and as quickly as...

  • Nhs Emergency Dispatch Assistant

    2 weeks ago

    Bicester, United Kingdom South Central Ambulance Service Full time

    **NHS Emergency Dispatch Assistant** **Job Overview** Emergency Dispatch Assistants are a vital link between a medical emergency taking place and help arriving at the scene. The Emergency Dispatch Assistant works as part of a team, assigning ambulance resources to emergency and urgent events whilst liaising with emergency call takers, ambulance crews and...

  • Nhs Emergency Dispatch Assistant

    4 weeks ago

    Bicester, United Kingdom South Central Ambulance Service Full time

    **NHS Emergency Dispatch Assistant** **Job Overview** Emergency Dispatch Assistants are a vital link between a medical emergency taking place and help arriving at the scene. The Emergency Dispatch Assistant works as part of a team, assigning ambulance resources to emergency and urgent events whilst liaising with emergency call takers, ambulance crews and...

  • Emergency Dispatch Assistant

    1 month ago

    Bicester, United Kingdom South Central Ambulance Service NHS Foundation Trust Full time

    Emergency Dispatch Assistants are a vital link between a medical emergency taking place and help arriving at the scene. The Emergency Dispatch Assistant works as part of a team, assigning ambulance resources to emergency and urgent events whilst liaising with emergency call takers, ambulance crews and other emergency services. No one day is like the last....

  • Emergency Dispatch Assistant

    3 weeks ago

    Bicester, Oxfordshire, United Kingdom South Central Ambulance Service NHS Foundation Trust Full time

    South Central Ambulance Service are looking to recruit several Ambulance Emergency dispatch assistants to join our teams that are based at our Bicester site in Oxfordshire.As an Ambulance Emergency Dispatch Assistant, you will be responsible for assisting our 999 dispatchers to ensure we monitor and navigate our crew to jobs as safely and as quickly as...

  • Emergency Dispatch Assistant

    2 months ago

    Bicester, United Kingdom South Central Ambulance Service Full time

    Are you a patient person, do you have a passion for logistics? Do you have good attention to detail? Are you good at multi-tasking? If so the NHS Emergency Dispatch Assistant role may be for you. South Central Ambulance Service are looking to recruit a number of resilient NHS Emergency Dispatch Assistants to join our teams based in Bicester, Oxfordshire on...

  • PTS Ambulance Dispatcher

    2 weeks ago

    Bicester, United Kingdom South Central Ambulance Service NHS Foundation Trust Full time

    Job summary We are looking for permanent Dispatchers for our team based at Northern House, Bicester. Do you have: Experience of working in a customer-focused environment? Awareness of equality and diversity in the working environment? good geographical and logistical knowledge of the operational areas of Hampshire and Thames Valley? ...

  • Emergency Dispatch Assistant

    1 month ago

    Bicester, United Kingdom South Central Ambulance Service NHS Foundation Trust Full time

    Are you a patient person, do you have a passion for logistics? Do you have good attention to detail? Are you good at multi-tasking? If so the NHS Emergency Dispatch Assistant role may be for you. South Central Ambulance Service are looking to recruit a number of resilient NHS Emergency Dispatch Assistants to join our teams based in Bicester, Oxfordshire on...

  • Emergency Dispatch Assistant

    4 weeks ago

    Bicester, United Kingdom Grafton Recruitment Full time

    Job Title: Emergency Dispatch Assistant Type of Business: Emergency Services Location: Bicester, Cherwell **Salary**: £21,730 to £23,177 a year Per Annum/Pro Rata Length of contract: Permanent Hours: 22.5 hours or 37.5 hours per week Job summary Grafton Recruitment are looking to recruit several Ambulance Dispatch Assistants to join our clients'...

  • Emergency Dispatch Assistant

    4 weeks ago

    Bicester, United Kingdom South Central Ambulance Service NHS Foundation Trust Full time

    Roles and responsibilities of an Emergency dispatch assistant include: Support and assist emergency dispatchers by following their instructions and assisting with their duties Assist the emergency dispatchers to ensure the systems are maintained and alterations to vehicle movements can be made if advised by the emergency dispatcher Operate the radio and...

  • Ambulance Care Assistant

    1 month ago

    Bicester, United Kingdom South Central Ambulance Service NHS Full time

    Job overview South Central Ambulance NHS Foundation Trust is currently looking to recruit a full time (37.5 hours per week) Purchase Ledger Assistant. The successful applicant will will need to have a calm and professional manner, excellent attention to details, excellent keyboard skills and have the ability to work within a team environment Main...

  • Nhs 111 Health Advisor

    4 weeks ago

    Bicester, United Kingdom South Central Ambulance Service Full time

    South Central Ambulance Service are looking to recruit a number of 111 Call operators to join our team that is based from our Bicester site in Oxfordshire. As a 111 call handler / operator, you will be responsible for answering calls from members of the public and providing them with an appropriate response for their healthcare needs. You will receive full...

  • Nhs 111 Health Advisor Nights

    1 month ago

    Bicester, United Kingdom South Central Ambulance Service Full time

    NHS 111 Health Advisor Nights - full and part time South Central Ambulance Service are looking to recruit a number of 111 Call operators to join our team that is based from our Bicester site in Oxfordshire. As a 111 call handler / operator, you will be responsible for answering calls from members of the public and providing them with an appropriate...

  • Ambulance Care Assistant

    4 weeks ago

    Bicester, United Kingdom Meridian Full time

    Are you a Healthcare Assistant/Support Worker or similar looking for a change of career that involves helping others and giving something back? Do you like driving and are you a confident driver? Do you hold a current valid driving licence (2years minimum) with no more than 3 points? Are you over the age of 21? If you have answered YES to all of the...

  • 999 Ambulance Call Taker

    1 month ago

    Bicester, United Kingdom South Central Ambulance Service Full time

    **NHS 999 Emergency Call Handler** Imagine a large tree has fallen on your child and they’re trapped, screaming and helpless unable to move, or your friend collapses in front of you and they’re no longer breathing, a train crash with multiple casualties or someone on the edge of a bridge threatening to take their own life. What do you do? What’s your...

  • Operations Assistant

    3 weeks ago

    Bicester, Oxfordshire, United Kingdom Grafton Recruitment Full time

    Job Title: Operations Assistant / Dispatch AssistantType of Business: Emergency ServicesLocation: Bicester, CherwellSalary: £21,730 to £23,177 a year Per Annum/Pro RataLength of contract: PermanentHours: Multiple options available, including 18 hours, 24 hours or 40 hours per weekJob summaryGrafton Recruitment are looking to recruit several Ambulance...

  • Nhs 111 Health Advisor

    1 month ago

    Bicester, United Kingdom South Central Ambulance Service NHS Foundation Trust Full time

    South Central Ambulance Service are looking to recruit a number of 111 Call operators to join our team that is based from our Bicester site in Oxfordshire. As a 111 call handler / operator, you will be responsible for answering calls from members of the public and providing them with an appropriate response for their healthcare needs. You will receive full...