Customer Services

7 months ago


Knutsford, United Kingdom Speedy Freight Full time

Customer Service Advisor Role

Do you currently work in, or have experience of providing great Customer Service, and are seeking a fresh challenge in a vibrant and expanding business?

We are a successful national organisation providing logistics solutions. Part of one of the UK’s leading supply chain, transport and logistics businesses truly offering end-to-end supply chain solutions.

Speedy Freight provides dedicated, to local businesses. We specialise in delivering time sensitive shipments from commercial businesses throughout the UK and Europe.

Our mission is ‘To be the first choice to deliver every single time. To always be there for our customers and our team’.

Our  Customer Service Advisors  are an integral part of our business as they assist and manage new bookings in line with company procedures.

Responsibilities & Objectives

To effectively negotiate prices with customers. Receive orders over the telephone and input into the company computer systems. Schedule appointments for sales staff to meet prospective customers. Constantly communicate with Customer Services and the New Business Managers to ensure KPI targets achieved and maintained. To work to deadlines and work independently when required. Communicate effectively and professionally with all levels of staff and clients. Flexible approach required to cover on-call rota system. Generate own leads through research and build a pipeline of potential new business utilising the company CRM program. To contact businesses by telephone to promote product/services. Solicit orders accordingly. Deliver an adapted sales pitch as per customer to meet specific needs and overcome any objections.

Qualifications

IT Literate including Microsoft, Word, Excel and Outlook. Written, oral English and Mathematics to GCSE standard Excel / PowerPoint presentations skills.

Experience

Recent experience in a similar role. Strong customer service ethic with negotiation and telesales skills. Excellent verbal and written communication skills. Articulate with a confident phone manner. Good organisation skills with the ability to multitask and prioritise workload. Ability to source own leads through research.
  • Customer Service

    6 months ago


    Knutsford, United Kingdom Gregory-Martin International Full time

    **Location: Knutsford, Cheshire (please note this is 100% inhouse role)** **Salary: £30,000 to £45,000 plus benefits** *** Are you a recent Graduate with 2-5 years Customer Service experience, this could be in any customer service role such as account management, recruitment etc? Our client offers above average salaries and excellent benefits including...


  • Knutsford, Cheshire East, United Kingdom Elis UK Limited Full time

    About a career with Elis UK LimitedElis is a leading international multi-service provider, offering textile, hygiene and facility services. Our goal is to create a more sustainable future by enabling businesses to achieve optimal hygiene and protection for their employees and customers while enriching their well-being. We support our customers in focusing on...


  • Knutsford, Cheshire East, United Kingdom Barclays Full time

    Key Responsibilities:We are seeking a skilled Customer Service Specialist to join our team at Barclays. In this role, you will play a crucial part in delivering exceptional customer service whilst resolving complex customer needs or requests.Key Skills and Experience:Excellent Customer Service skills: You will be responsible for providing a high level of...


  • Knutsford, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant - Nights **Location**:Knutsford, WA16 8QJ **Hours**:Part-Time Hours Available **Hourly Rate**: Up to £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**:Asda Express **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour (50p+...


  • Knutsford, United Kingdom ASDA EXPRESS Full time

    **Role**:Customer Service Assistant - Nights **Location**:Knutsford, WA16 8QJ **Hours**:Part-Time Hours Available **Hourly Rate**: Upto £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**:Asda Express **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour (50p+...


  • Knutsford, Cheshire East, United Kingdom Speedy Freight Full time

    Customer Service RoleWe are seeking a skilled Customer Service Advisor to join our team at Speedy Freight, a leading logistics provider. As a Customer Service Advisor, you will be responsible for providing exceptional customer service, managing new bookings, and ensuring seamless logistics solutions.Key ResponsibilitiesNegotiate prices with customers to meet...


  • Knutsford, United Kingdom NFU Mutual Knutsford Full time

    Job Advert NFU Mutual’s Knutsford Agency are currently recruiting for an office-based **Customer Service Advisor** to join our dynamic team. This exciting role involves supporting our customers with their insurance needs and contributing to the growth of the business with an emphasis on career progression. **The role**: - With proactive enthusiasm,...


  • Knutsford, Cheshire East, United Kingdom Suits Me Full time

    bJob Title:/b Customer Service RepresentativebrbrAt Suits Me, we're looking for a skilled Customer Service Representative to join our team. As a key member of our Complaints team, you'll play an active role in ensuring the quality assurance and customer service of our growing company.brbrbKey Responsibilities:/bbrbr Receive and acknowledge all complaints in...


  • Knutsford, United Kingdom Grasslands Nursery Full time

    Job Advert **About Us**: Grasslands is a vibrant and thriving garden centre committed to providing exceptional customer service, selling a wide variety of high-quality plants and garden supplies. We pride ourselves on our knowledgeable staff and our dedication to helping customers create beautiful and sustainable gardens. **In this role you will**: -...


  • Knutsford, Cheshire East, United Kingdom Sytner Group Full time

    About the RoleSytner Manchester is seeking a Sales Executive to join their team. As a Sales Executive, you will be responsible for communicating with customers to understand their needs and providing exceptional service.Key Responsibilities:Build relationships with customers to identify their needs and preferencesCommunicate effectively with customers to...


  • Knutsford, Cheshire East, United Kingdom Sytner Group Full time

    About the Opportunity">Bentley Manchester is seeking an individual with a customer service or sales background to join their team as a Sytner Sales Executive. The ideal candidate will be able to communicate effectively with customers, understand their needs, and provide outstanding customer service. A full and valid UK driving licence is also beneficial....


  • Knutsford, United Kingdom 808 Group Full time

    **Customer Service Representative** **Company Overview**:Our client is a leading claims management company dedicated to providing exceptional support and guidance to individuals navigating various claims. Our mission is to assist clients in efficiently and effectively managing their claims, ensuring they receive fair compensation and timely resolution. They...


  • Knutsford, Cheshire East, United Kingdom Sytner Group Full time

    About the RoleBentley Manchester is seeking a highly skilled Sales Executive to join their team. As a Sales Executive, you will be responsible for communicating with customers to understand their needs and provide them with exceptional service.About YouTo be successful in this role, you will need to have excellent interpersonal skills and a passion for...


  • Knutsford, Cheshire East, United Kingdom Speedy Freight Full time

    Speedy Freight is a successful national organisation providing logistics solutions. We are part of one of the UK's leading supply chain, transport and logistics businesses offering end-to-end supply chain solutions.We specialise in delivering time sensitive shipments from commercial businesses throughout the UK and Europe. Our mission is 'To be the first...


  • Knutsford, Cheshire East, United Kingdom Suits Me Full time

    About the Role:We are seeking a highly organized and detail-oriented individual to join our Complaints team at Suits Me. As a Complaints Handler, you will play a key role in ensuring the quality assurance and customer service of our growing company.Your primary responsibility will be managing complaints from our customers, acting as a key person for ensuring...


  • Knutsford, United Kingdom Grasslands Nursery Full time

    Job Advert **About Us**: Grasslands is a vibrant and thriving garden centre committed to providing exceptional customer service, selling a wide variety of high-quality plants and garden supplies. We pride ourselves on our knowledgeable staff and our dedication to helping customers create beautiful and sustainable gardens. **In this role you will**: -...


  • Knutsford, United Kingdom Forrest Recruitment Full time

    GCUSTOMER SERVICE ADMINISTRATOR KNUTSFORD TEMPORARY - £12.50PH + HOL PAYOur client who are based in Knutsford are looking for a temp on an going basis to join their Customer Service team. This role is full time working Monday Friday 8.30-4.30pm.Your duties will include: answering email enquires, responding to customers, managing a shared email inbox and...


  • Knutsford, Cheshire East, United Kingdom Sytner Group Full time

    About the RoleBentley Manchester is seeking a skilled Sales Executive to join their team. As a Sales Executive, you will be responsible for communicating with customers to understand their needs and provide exceptional service throughout their car-buying journey.About YouTo be successful in this role, you will need to have excellent interpersonal skills, a...


  • Knutsford, Cheshire East, United Kingdom Sytner Group Full time

    About the RoleBentley Manchester is seeking a skilled Sales Executive to join their team. As a Sales Executive, you will be responsible for communicating with customers to understand their needs and provide exceptional service throughout their car-buying journey.About YouTo be successful in this role, you will need to have excellent interpersonal skills, a...


  • Knutsford, United Kingdom Travis Perkins plc group Full time

    Joining our friendly and hard working family as a **Customer Service Apprenticeship**, you'll be on the front line dealing with our customers that come into our shop. As part of the branch team, you will play a vital role in our continued success, providing a first class service. **What will I be doing?** Not one day is the same as the next in TP branch...