Customer Service Assistant

6 months ago


Knutsford, United Kingdom Grasslands Nursery Full time

Job Advert

**About Us**:
Grasslands is a vibrant and thriving garden centre committed to providing exceptional customer service, selling a wide variety of high-quality plants and garden supplies. We pride ourselves on our knowledgeable staff and our dedication to helping customers create beautiful and sustainable gardens.

**In this role you will**:

- Greet and assist customers, providing expert advice on plants, gardening techniques, and garden products
- Handle customer enquiries, complaints, and feedback in a professional and courteous manner
- Develop and maintain a thorough understanding of our products
- Process transactions accurately using the point-of-sale system
- Ensure the sales area is clean, organised, and safe for customers
- Look after the plants ensuring they are cared for and watered
- Assist with stock replenishment and inventory management

**Our commitment to you**:

- Investment in personal development to progress your career within the business
- Free parking
- staff discount

**Who we’re looking for**:

- Someone with passion, drive and enthusiasm to provide a fantastic customer service to our customers
- Basic computer and maths skills and familiarity with common software tools
- Passion for gardening and a willingness to learn more about our plants and products

**Working **Hours: 40 per week, worked flexibly across the week Monday-Sunday with 2 days off per week. Job share or part-time hours considered. Our opening hours are 8.30am-5pm every day.



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