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Clinical Secretary

4 months ago

Bradford, United Kingdom Bradford Teaching Hospitals NHS Foundation Trust Full time

Job summary

We are looking for an experienced Secretary to join our Administration Team. You must be an enthusiastic, organised and highly motivated individual with a mature responsible and flexible outlook. Previous experience as a secretary with audio-typing skills is essential to this role.

You will work closely with the other Clinical Secretary to provide a central administration base to facilitate the booking of referral appointments with internal departments and staff in hospitals within the Pennine Screening area. Typing from dictation, preparing correspondence to Surgeons, GP's and service users.Entering pre and post assessment data onto the NBSS system following national guidelines, processes and procedures. To attend and prepare data and files for the multi-disciplinary meetings on a weekly basis. Dealing with telephone enquiries from service users wanting to change appointments or request are an integrated Breast Service responsible for both the symptomatic service in the Bradford district and the NHS Breast Screening Programme covering the districts of Airedale, Bradford, Calderdale, Dewsbury and Huddersfield. The service is administered from the dedicated Pennine Mammography Suite at St. Luke's Hospital in Bradford, with 4 mobile units going out into the community and a static unit based at Bradford..

Main duties of the job

Using the NBSS system, following procedures and protocols, enter specific screening data

To attend and prepare data and files for multi-disciplinary meetings (MDM) on a weekly basis entering the appropriate results on the NBSS system and produce the result letters for each service user

Deal with the referral of service users with positive/uncertain results to surgeons, contacting the relevant hospital departments, to book clinical appointments as appropriate

About us

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

We value people We are one team We care

We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Job description

Job responsibilities

The post monitors referrals, feedback and recurrence from Surgeons and Pathologists and enters the appropriate data on the NBSS system. Assists with the securing of appointments for surgical procedures, ensuring that all necessary paperwork, images, and clinical information are relayed to the relevant clinicians. Liaise with other internal departments and relevant external staff in hospitals in the Pennine area.

Using the NBSS system, following procedures and protocols, enter specific screening data.

Provides a central administration base to facilitate the booking of referral appointments, this includes internal departments and external staff in hospitals within the Pennine Screening area. Typing from dictation, prepare correspondence to Surgeons, GPs, and service users.

Inputting pre and post assessment data onto the NBSS system following national guidelines, processes, and procedures. Forward relevant information to pathology laboratories and Surgeons.

To attend and prepare data and files for multi-disciplinary meetings (MDM) on a weekly basis entering the appropriate results on the NBSS system and produce the result letters for each service user.

Deal with the referral of service users with positive/uncertain results to surgeons, contacting the relevant hospital departments, to book clinical appointments as appropriate.

Deal with enquiries from service users, using the telephone, to change appointments or requesting information. Supply information to internal and external enquiries regarding the screening procedure or schedule, in line with data protection.

Person Specification

Experience

Essential

Previous experience of working in a busy office environment Keyboard skills, data input, filing, photocopying and spreadsheets

Desirable

Previous secretarial experience within the NHS Familiar with the use of medical terminology Experience of dealing with medical personnel and the general public both face to face and over the telephone in a professional manner Knowledge of The National Breast Screening System

Skills

Essential

Excellent verbal and written communication skills, with attention to detail Excellent organisational skills to prioritise work, meet deadlines and work under pressure Ability to work on own initiative including working to tight deadlines and prioritising work effectively Able to deal with sensitive/confidential issues on a daily basis

Knowledge

Essential

Knowledge of spread sheets and databases