Sr. UX Researcher, Futures Insights, Devices Design Group
3 weeks ago
Key job responsibilities
- Help build and sustain a program for collecting, synthesizing, and communicating foundational insights on human needs and motivations, and sociocultural trends, to inform mid-to-long term planning efforts of DDG and its product line partners.
- Partner deeply with the DDG Design Futures team to inform and shape mid-to-long term (2-5 year) concept development and experience roadmaps.
- Help leadership determine the right research questions to ask, creating long-term research roadmaps that align to and inform business strategy and goals.
- Synthesize primary and secondary data to perform quick and thorough analyses leading to focused, insightful, and actionable findings.
- Define, invent, and execute research methods appropriate to the questions at hand, including but not limited to ethnographic and survey techniques.
- Translate insights into operational criteria aligned to business goals.
- Advance the development of insight-based knowledge management systems to drive organizational decision-making and prioritization of investments.
- Persuade decision makers to take aligned action on research findings – inspire them and help them internalize opportunities to delight customers and differentiate our offerings.
About the team
The DDG UXR team is comprised of more than two dozen highly capable and collaborative ethnographers, psychologists, and research scientists. With the support of a dedicated research operations team, we execute and synthesize human research that provides the business with a deep understanding of the motivations, behaviors, needs, and capabilities of current and potential customers. We reveal insights that clarify opportunities and inspire innovation, and translate these insights into operational outcomes. We then partner to iteratively design and test solutions until outcomes are achieved or hypotheses are proven wrong.
We are open to hiring candidates to work out of one of the following locations:
London, GBR
BASIC QUALIFICATIONS
- 6+ years of experience in the field of UX research with a focus on early, generative research that informs long term business strategy, ideally in the digital products and services industry.- Strong portfolio that illustrates how your research has informed strategic decision-making.
- Working knowledge of a full range of UX research methods, with deep expertise in early-phase qualitative methods, and the proven ability to execute the right methodology to get the needed result.
- MS in Anthropology, Psychology, Sociology, or a related field.
PREFERRED QUALIFICATIONS
- Ability to independently drive multiple concurrent projects in an agile environment.- Excellent written communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
- Passion for understanding and applying the latest learnings and innovations in social and behavioral science, research methods, and UX design.
- Strategic, business-building approach to research with a proven capacity for translating data into bottom-line impact.
- Ability to handle high complexity and ambiguity, defining crisp, cogent strategy for net-new product development, whether from many diverse inputs, or with no input at all.
- Experience systematically weaving research insights into ideation and design sprint processes.
- Deep understanding of human motivations, capabilities, and limitations, and their implication for product design.
- Understanding of the product design process and how research is appropriately integrated at each phase.
- Experience with embedded systems and multi-modal device interaction (e.g., touch, voice, and mediated control).
-
Sr. UX Researcher, Device Design Group
3 weeks ago
London, United Kingdom Amazon Development Centre (London) Limited Full time6+ years of demonstrated success contributing to the design of successful digital products and services, with a strong portfolio that illustrates how your research contributed to this success. - MA/MS in Experimental Psychology, Cognitive Psychology, Social Psychology, Human Factors, Human Computer Interaction, Behavioral Economics, or a related...
-
UX Researcher, Device Design Group
2 weeks ago
London, United Kingdom Amazon Dev Centre (London) Ltd Full time3+ years of demonstrated success contributing to the design of successful digital products and services, with a strong portfolio that illustrates how your research contributed to this success. - MA/MS in Experimental Psychology, Cognitive Psychology, Social Psychology, Human Factors, Human Computer Interaction, Behavioral Economics, or a related...
-
Sr. UX Designer, Technologist, Futures Design
2 weeks ago
London, United Kingdom Amazon Development Centre (London) Limited Full time6+ years of UX design, front-end technologist, engineer, or UX prototyper experience - Have coding samples in front end programming languages - Have an available online portfolio - Experience developing visually polished, engaging, and highly fluid UX prototypes - Experience collaborating with UX, Product, and technical partners Futures Design is the...
-
UX Researcher
2 months ago
London, United Kingdom NatWest Group Full timeOur people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a UX Researcher - Join an open and collaborative environment, where...
-
UX Researcher
2 months ago
City of London, United Kingdom Maclean Moore Consulting Full time**Role: UX Researcher** **Contract Type: PAYE** **Rate: £500-600pd** **Duration: 6 Months** **Industry: Financial Services** **Key Responsibility**: As a UX Researcher, - You’ll be defining and conducting investigations into customer experiences for our current and prospective products - These will be delivered across multiple platforms, such as...
-
UX Researcher
3 weeks ago
London, United Kingdom Infoplus Technologies Full time**Skillset: UX designer, who has good knowledge of UX design research tools, including DScout, Optimal Workshop and video editing software** **What you'll do**: As a UX Researcher, you’ll be defining and conducting investigations into customer experiences for our current and prospective products. These will be delivered across multiple platforms, such as...
-
Lead UX Researcher
2 months ago
London, United Kingdom WongDoody Full time**ABOUT US** We are a Human Experience Company. Human experience is not just what we do, it's who we are — a highly collaborative collection of global experts building experiences that can help transform businesses. And because we are powered by Infosys, we have the skills and scale to build anything we can imagine, and to deliver it anywhere in the...
-
Senior Service Designer
1 month ago
London, United Kingdom Sky Group Full timeWe believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services...
-
Senior Service Designer
1 month ago
London, United Kingdom Sky Group Full timeWe believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services...
-
Senior Service Designer
3 weeks ago
London, United Kingdom Sky Group Full timeWe believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services...
-
Senior Service Designer
3 weeks ago
London, United Kingdom Sky Group Full timeWe believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services...
-
UX Researcher
2 weeks ago
London, United Kingdom The Economist Group LTD Full timeIntroduction: The Economist is the leading source of analysis on international business and world affairs. We deliver world-class, thought provoking content through a range of formats, from web and app, to newspapers and magazines, conferences, film and audio. What ties us together is the objectivity of our opinion, the originality of our insight and our...
-
Junior UX Researcher
4 weeks ago
London, United Kingdom XYZ Reality Full time**About XYZ** XYZ Reality is on a mission to eliminate rework and reduce errors, pioneering the Construction Industry with the world’s most accurate Augmented Reality (AR) headset, the Atom.- Harnessing the power of the Atom, construction teams can now view and position 3D BIM models on-site to 5mm accuracy, validate in real-time and make immediate...
-
Sr. Design Technologist, Futures Design
2 months ago
London, United Kingdom Amazon Development Centre (London) Limited - C26 Full timeFutures Design is the advanced concept design and incubation team within Amazon’s Device and Services Design Group (DDG). We’re responsible for exploring and defining think (very) big opportunities globally — so that we can better understand how new products and services might enrich the lives of our customers. We work on devices and services that are...
-
Sr. Design Technologist, Futures Design
3 weeks ago
London, United Kingdom Amazon Development Centre (London) Limited - C26 Full timeFutures Design is the advanced concept design and incubation team within Amazon’s Device and Services Design Group (DDG). We’re responsible for exploring and defining think (very) big opportunities globally — so that we can better understand how new products and services might enrich the lives of our customers. We work on devices and services that are...
-
UX Researcher
3 weeks ago
London, United Kingdom Canvas Reply Full time**BE PART OF A WORLD-CLASS DIGITAL EXPERIENCE AGENCY.** **Role: UX/UI Researcher** **Location**:Hybrid from our offices in London. An opportunity to directly contribute to some of the world’s biggest brands, by bringing your expertise in UX/UI to help a growing team. Whether you're a Senior UX Designer on the lookout for the next challenge, or a...
-
Lead UX Researcher
2 months ago
London, United Kingdom Advanced Resource Managers Limited Full timeLead UX Researcher I am looking for a Lead UX Researcher to join a growing product and user experience team with one of the largest directory companies in the UK. You'll work for a fast-moving digital marketplace organisation and help to provide actionable and meaningful data-driveninsights that will help to improve product definition and drive our client's...
-
Sr UX Designer
1 month ago
London, United Kingdom LexisNexis Risk Solutions Full timeAt ICIS, our mission is to optimize the world’s resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers...
-
Sr UX Designer
1 month ago
London, United Kingdom LexisNexis Risk Solutions Full timeAt ICIS, our mission is to optimize the world’s resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers...
-
Sr UX Designer
2 weeks ago
London, United Kingdom LexisNexis Risk Solutions Full timeAt ICIS, our mission is to optimize the world’s resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers...