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Junior Customer Success Performance Marketing Managermfd

4 months ago

Par, United Kingdom Project A Ventures Full time
About theJob

Were looking for a motivatedJunior Customer Success & Performance Marketing Manager(m/f/d) to join one of our partner companies and develop itsCustomer Success strategies.

In your daytodaywork youll focus on solving customers queries and get theopportunity to contribute to various marketingprojects.

Join our partner company: A SwissMarTech company empowering marketers with AIoptimised marketinganalytics software enabling datadriven decisionmaking for enhancedad performance and budgetoptimisation.

In this roleyoull:
  • Be the drivingforce behind customer satisfaction acting as the main point ofcontact and advocate for theirsuccess.
  • Establish strong customerrelationships through personalised consultations expert advice andcustomised strategies.
  • Troubleshoot issues andproactively identify opportunities for performance optimisation toempower our partners customers success.
  • Supportthe team in onboarding tasks ensuring a smooth and effectiveprocess for the customer.
  • Monitor and analyseour customers key performance indicators(KPIs).
YourProfile
  • Knowledge ofdigital marketing tools such as Google Ads and MetaAds.
  • Highly empathetic with a customerfirstmindset and a talent forstorytelling.
  • Analytical and problemsolvingskills to effectively use software explain its features andleverage its capabilities to solve clientsproblems.
  • Wellorganised with the ability tostructure and prioritise workefficiently.
  • Business fluent in ItalianandEnglish (German is a plus).
  • StudiedMarketing Business or a related field with ideally some practicalexperience.

Please notethat were looking for support in the Zrich office of our partnercompany. Eligibility to work in Switzerland isrequired.

Benefitsand Perks
  • Play a keyrole in shaping the innovative marketing technologyindustry.
  • A transparent company culture at eyelevel where every individual is valued andsupported.
  • Participate in shaping the companystrategy and culture during quarterly StrategyDays.
  • Tackle challenging tasks and developyourself further by taking on responsibilities from day one andreceiving a personal developmentroadmap.
  • Regular events for the entire teamboth onsite and offsite.
  • Work in a hybrid modelwith (2 days / week onsite) and 3060 days per year from yourdesired location.

Apply below andbecome a part of our success story

OurCommitment to Diversity andInclusion

Project A is committed todiverse and equal opportunities hiring for all applicantscandidates and employees alike. We value humans with all ourglorious multifaceted backgrounds perspectives and experiences andlook forward to yourapplication.