Branch Client Service Leader

3 months ago

Glasgow, United Kingdom Gallagher Full time

Overview

We are seeking an expert and dynamic individual to join our team as a Branch Client Service Leader If you are a seasoned professional with a passion for client service, operational excellence, and team leadership, this is the perfect opportunity for you As the Branch Client Service Leader, you will lead a talented Client Executive team responsible for delivering outstanding service to both our internal and external clients. You will play a pivotal role in crafting our client service strategy and driving business outcomes, including client retention, satisfaction, operational targets, and encouraging a culture of performance and continuous improvement. How you'll make an impact Lead and encourage the Client Executive team to deliver high-quality service in line with company standards. Collaborate closely with the Regional Client Service Leaders to achieve shared goals and objectives. Drive client retention and satisfaction, elevating AJG's value proposition to clients and prospects. Maintain a focus on operational excellence, meeting efficiency and performance metrics. Lead and grow a commercial client book. Lead all aspects of both team members and processes to optimize efficiency and effectiveness. About you Bachelor's degree or equivalent experience in client service and/or claims management. CII Accreditations preferred. Proven supervisory experience with the ability to lead and manage teams effectively. Strong operational service delivery management expertise, encompassing people, process, and technology. Demonstrated success in designing and implementing service strategies. Prior experience leading teams in an operational service delivery or shared services environment, ideally within a matrix structure. Exceptional communication skills, capable of engaging stakeholders at all levels. Eligibility to work in the UK. #LI-DB1 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…

  • Branch Leader

    1 month ago

    Glasgow, United Kingdom Cornerstone Community Care Full time

    Do you have a wealth of experience of working in health & social care and are you looking for a fresh new challenge in a Leadership role? Then we have the perfect role for you! We've got a great opportunity for a motivated and experienced social care manager to join us as Branch Leader covering Glasgow & East Dunbartonshire on a full-time, permanent basis. ...

  • Branch Leader

    1 month ago

    Glasgow, United Kingdom Cornerstone Community Care Full time

    Do you have a wealth of experience of working in health & social care and are you looking for a fresh new challenge in a Leadership role? Then we have the perfect role for you! We've got a great opportunity for a motivated and experienced social care manager to join us as Branch Leader covering Glasgow & East Dunbartonshire on a full-time, permanent basis. ...

  • Branch Leader

    1 month ago

    Glasgow, United Kingdom Cornerstone Community Care Full time

    Do you have a wealth of experience of working in health & social care and are you looking for a fresh new challenge in a Leadership role? Then we have the perfect role for you!Please read the following job description thoroughly to ensure you are the right fit for this role before applying. We've got a great opportunity for a motivated and experienced social...

  • Branch Leader

    4 weeks ago

    Glasgow, United Kingdom Cornerstone Full time

    Do you have a wealth of experience of working in health & social care and are you looking for a fresh new challenge in a Leadership role?  Then we have the perfect role for you! We've got a great opportunity for a motivated and experienced social care manager to join us as Branch Leader covering Glasgow & East Dunbartonshire on a full-time, permanent...

  • Branch Director

    7 days ago

    Glasgow, Glasgow City, United Kingdom Cornerstone Full time

    Unlock Your Potential as a Branch LeaderWe are seeking an experienced and motivated social care manager to join our team as a Branch Leader, covering Glasgow & East Dunbartonshire on a full-time, permanent basis.About CornerstoneCornerstone is one of Scotland's largest charities, providing care and support for adults and children with various support needs...

  • Branch Director

    7 days ago

    Glasgow, Glasgow City, United Kingdom Cornerstone Full time

    Unlock Your Potential as a Branch LeaderWe are seeking an experienced and motivated social care manager to join our team as a Branch Leader, covering Glasgow & East Dunbartonshire on a full-time, permanent basis.About CornerstoneCornerstone is one of Scotland's largest charities, providing care and support for adults and children with various support needs...

  • Trade Branch Supervisor

    4 months ago

    Glasgow, United Kingdom Inplace Personnel Services Full time

    My Stock Market listed PLC client is currently seeking a Trade Branch Supervisor for their busy, thriving Branch located in Glasgow. - Supervisor/Team Leader Experience - Cash Handling Experience - Great levels of Customer Service - Motivated and enthusiastic - Customer Facing Experience - dealing with people face-to-face - Good knowledge of IT - A driving...

  • Branch Manager

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Cornerstone Full time

    Leadership Opportunity in Social CareWe are seeking an experienced and motivated individual to join our team as a Branch Leader, covering Glasgow & East Dunbartonshire on a full-time, permanent basis.About CornerstoneCornerstone is one of Scotland's largest charities, providing care and support for adults and children with various support needs across...

  • Branch Manager

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Cornerstone Full time

    Leadership Opportunity in Social CareWe are seeking an experienced and motivated individual to join our team as a Branch Leader, covering Glasgow & East Dunbartonshire on a full-time, permanent basis.About CornerstoneCornerstone is one of Scotland's largest charities, providing care and support for adults and children with various support needs across...

  • Branch Director

    3 days ago

    Glasgow, Glasgow City, United Kingdom Cornerstone Full time

    Unlock Your Potential as a Branch LeaderCornerstone, one of Scotland's largest charities, is seeking a motivated and experienced social care manager to join our team as a Branch Leader covering Glasgow & East Dunbartonshire on a full-time, permanent basis.About the RoleWe are looking for an individual with a wealth of experience in health & social care who...

  • Branch Director

    3 days ago

    Glasgow, Glasgow City, United Kingdom Cornerstone Full time

    Unlock Your Potential as a Branch LeaderCornerstone, one of Scotland's largest charities, is seeking a motivated and experienced social care manager to join our team as a Branch Leader covering Glasgow & East Dunbartonshire on a full-time, permanent basis.About the RoleWe are looking for an individual with a wealth of experience in health & social care who...

  • Branch Leader

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Cornerstone Community Care Full time

    About Cornerstone Community CareWe are a leading charity in Scotland, providing care and support for adults and children with various support needs across the country. With over 40 years of experience, we are committed to delivering excellent care and making a positive impact in our communities.The RoleWe are seeking an experienced and motivated Social Care...

  • Branch Director

    23 hours ago

    Glasgow, Glasgow City, United Kingdom Cornerstone Full time

    Unlock Your Potential as a Branch LeaderWe are seeking a highly motivated and experienced social care manager to join our team as a Branch Leader, covering Glasgow & East Dunbartonshire on a full-time, permanent basis.About CornerstoneCornerstone is one of Scotland's largest charities, with over 40 years' experience providing care and support for adults and...

  • Branch Director

    19 hours ago

    Glasgow, Glasgow City, United Kingdom Cornerstone Full time

    Unlock Your Potential as a Branch LeaderWe are seeking a highly motivated and experienced social care manager to join our team as a Branch Leader, covering Glasgow & East Dunbartonshire on a full-time, permanent basis.About CornerstoneCornerstone is one of Scotland's largest charities, with over 40 years' experience providing care and support for adults and...

  • Customer Service Executive

    4 months ago

    Glasgow, United Kingdom Service Graphics Full time

    **Role Purpose**: Service Graphics are looking for a full time Customer Service Executive to join our Customer Service team. This role is office based from our Glasgow branch. The purpose of the role is to support the day to day running of assigned Customer Accounts for the branch. **Main Accountabilities**: - Manage and proactively monitor the status of...

  • Branch Director

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Cornerstone Full time

    Leadership Opportunity in Social CareWe are seeking an experienced and motivated individual to join our team as a Branch Leader covering Glasgow & East Dunbartonshire. This is a full-time, permanent position with Cornerstone, one of Scotland's largest charities.About the RoleAs a Branch Leader, you will be responsible for managing a local health and social...

  • Branch Director

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Cornerstone Full time

    Leadership Opportunity in Social CareWe are seeking an experienced and motivated individual to join our team as a Branch Leader covering Glasgow & East Dunbartonshire. This is a full-time, permanent position with Cornerstone, one of Scotland's largest charities.About the RoleAs a Branch Leader, you will be responsible for managing a local health and social...

  • Branch Director

    6 days ago

    Glasgow, Glasgow City, United Kingdom Cornerstone Full time

    About CornerstoneCornerstone is one of Scotland's largest charities with over 40 years' experience providing care and support for adults and children with various support needs across Scotland.Job Title: Branch LeaderWe are seeking a motivated and experienced social care manager to join our team as Branch Leader covering Glasgow & East Dunbartonshire on a...

  • Branch Director

    4 days ago

    Glasgow, Glasgow City, United Kingdom Cornerstone Full time

    About CornerstoneCornerstone is one of Scotland's largest charities with over 40 years' experience providing care and support for adults and children with various support needs across Scotland.Job Title: Branch LeaderWe are seeking a motivated and experienced social care manager to join our team as Branch Leader covering Glasgow & East Dunbartonshire on a...

  • Branch Director

    4 days ago

    Glasgow, Glasgow City, United Kingdom Cornerstone Full time

    About CornerstoneCornerstone is one of Scotland's largest charities with over 40 years' experience providing care and support for adults and children with various support needs across Scotland.Job Title: Branch LeaderWe are seeking a motivated and experienced social care manager to join our team as Branch Leader covering Glasgow & East Dunbartonshire on a...