Enhanced Access Receptionist
1 week ago
Job summary
Looking for a new and exciting opportunity? Why not join our team here at LADMS
We are looking for a caring and enthusiastic team member to join our team to help provide medical services across Lincolnshire
In this role will be working within our Enhanced Access Service, of which we provide across Boston, Spilsby, Louth, Skegness and Mablethorpe.
Working hours will be evenings and weekends.
Main duties of the job
The main duties for the role would be to provide reception support within the service during evenings and weekends.
1. Opening up and closing down of thesite.
2. Supporting clinicians with Chaperoning during appointments when required.
3. Using of the booking system confidentially and correctly.
4. Greeting patients and arriving them on the system.
5. Checking reception tasks, making sure they are completed within a timelymanner.
6. Monitoring stock levels, and contacting the Operations Manager if stock is required.
7. Providing any other receptionist tasks required by Operations Manager.
8.Ensuring all equipment is taking out before the shift and put away at the endof the shift, including items such as prescriptions (following the correctprocedure).
9. Dealing with any patient queries.
10. Assisting the clinicians with calling IT when any issues arise.
11. Completing medical referrals
12. Participating in on call during your shift.
About us
LADMS are a professional team aimed at providing the best and most effective care for patient services, contracted by various support services within the NHS. We pride our self on delivering a high standard of administrative and medical patient centered services within the Lincolnshire region.
Job description
Job responsibilities
To work as part of a team in providing a high quality, efficient administrative support service to the practices involved within the Enhanced Access service.
To provide an accurate, confidential, comprehensive and efficient general receptionist service to the Operations Manager, Clinical Lead, and Clincial staff.
Person Specification
Skills and Knowledge
Essential
Good communication skills Able to work with limited supervision Ability to use own initiative and prioritise workload Ability to work as part of a team Good IT skills Good personal skills, time management, reliable Ability to work under pressure
Desirable
Preferred but not required - Knowledge with SystmOne Own a smartcard-
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