Clinical Support Team Administrator

3 weeks ago


Stowmarket, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time

Job summary

This role will be to offer admin support to the Older Persons team based at Haymills House, Stowmarket. The Older People's teams provide a range of therapeutic interventions and support to service users living with dementia and/or mental health needs. The teams work collaboratively with a range of other people such as carers, primary care, voluntary and statutory sector partners.

The service will be office based covering Monday to Friday between the core hours of 9am - 5pm.

Main duties of the job

In this role you will attend multi disciplinary team meetings and patient reviews, work with professionals, carers, family members and patients to ensure a high quality standard of care. The role will also include, but is not limited to, answering the phones for the team, creating letters for consultants as required, procurement orders for the unit, raising IT and maintenance requests and clinical scanning.

The successful applicant will also be part of the wider admin team based at Haymills House and will be trained to help cover reception when required.

We are looking for a person who is enthusiastic, and energised with a positive, can do, attitude, excellent communication and organisational skills.

About us

Benefits

Benefits included with this role are:-

NHS pension A comprehensive in house & external training programmes Career progression Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays) Staff physio service Gym membership NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Please visit our Facebook and Twitter page @NSFTjobs

Job description

Job responsibilities

Most importantly and in keeping with our trust values of vales of Positively, Respectfully and Together, we are looking for someone who has exceptional people skills as this role requires you to make difficult decisions whilst having to maintain professional relationships.

If you want to make a difference in peoples lives and change it for the better, we want you to be part of our fantastic team

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY

** Previous Applicants Need Not Apply **

Person Specification

Qualifications

Essential

Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level.

Desirable

Knowledge of Trust electronic record system

Experience

Essential

Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level Ability to work with senior members of staff across a large organisation

Desirable

Previous experience of working within an inpatient NHS setting

Skills

Essential

ICT skills including Microsoft (especially spreadsheets and presentations, Excel, PowerPoint) or equivalent. Excellent articulate communication skills Interpersonal skills including taking a proactive, diplomatic approach and ensuring confidentiality at all times.

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