Field Operations Manager

6 months ago

Merseyside, United Kingdom Serco Full time

Serco - AASC 

Permanent, Full Time - travel across Merseyside 

£, per annum + Car & Excellent Corporate Benefits Package

Due to significant growth, we are looking for 2 Field Operations Managers to drive compliancy within the designated portfolio of our Asylum Accommodation and Support Services Contract (AASC). We focus on providing a high standard of accommodation for the service users we house through a combination of both reactive and planned maintenance, completed by our team of multi skilled maintenance operatives and approved contractors.

This is a crucial role, providing clear management to Maintenance Operatives and Housing Officers in their provision of property maintenance services and service user support services. You will provide accountability to the Head of Field Operations for all property maintenance services and any service user support services within the respective region; provide leadership and strategic direction to the Housing Officers and Maintenance Operatives within their allocated portfolio; and work with the other Management Team members to deliver outstanding and effective service.

As a key member of the Operations Management Team you will be responsible for ensuring:

Compliance with the AASC contract, company policies, processes and procedures for designated area of responsibility, through management of staff and liaising with other teams within the business, landlords, sub-contractors, external agencies and partners. All properties within their allocated area of the property portfolio are safe, habitable, fit for purpose and fully equipped in accordance with contract standards both national and local, while also ensuring regulatory and legislative requirements are also met. Provision of all necessary service user dispersal, relocation, ongoing support services and discontinuation activities within their designated portfolio is delivered in accordance with the contract and that all service users maintain compliance with the conditions of their support provision.

What you’ll need to do the role  

First and foremost, you will have proven people management skills and the ability to analyse data and produce accurate timely reports. A background in managing multi skilled maintenance operatives, delivering against key performance indicators, working to tight deadlines and within set budgets, would also be beneficial.

Why Serco

A place you can make an impact - With approximately , asylum seekers and more than 5, properties you’ll be delivering an essential service that touch people’s lives.

A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

A place for you - We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

What we offer

Pension – up to 6% Employee Assistance Programme Chance to contribute to innovation in the Immigration sector A company passionate about diversity and inclusion A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality A safe and supportive culture

#aasccareers

  • Field Sales Representative

    6 months ago

    Merseyside, United Kingdom Perfect Shutters Ltd Full time

    Field Sales - Merseyside **We’re looking for field sales representatives to join our leading business. **Are you driven, gregarious and ambitious? Are you a good communicator? Do you want a career you can thrive in?If so, we want to hear from you. **About Us** A successful family run business retailing and installing premium quality window coverings are...

  • Strategic Housing Manager

    6 days ago

    Merseyside, United Kingdom EASYWEBRECRUITMENT Full time

    About the OpportunityHireful is seeking a highly skilled Strategic Housing Manager to lead our housing management services. This is an excellent opportunity to drive meaningful change and make a significant impact in the field of housing.The successful candidate will be responsible for overseeing the development and implementation of strategic housing...

  • Operations Manager

    2 months ago

    Merseyside, United Kingdom HAYS Full time

    Amazing opportunity for an experienced Social Housing Operations Manager to join this business Hays Construction & Property are delighted to be working alongside this National organisation in recruiting for an Operations Manager to join their businessBased in the Merseyside area, this is a fantastic opportunity for an experienced Operations Delivery...

  • Operations Manager

    4 weeks ago

    Merseyside, United Kingdom HAYS Full time

    Amazing opportunity for an experienced Social Housing Operations Manager to join this business Hays Construction & Property are delighted to be working alongside this National organisation in recruiting for an Operations Manager to join their businessBased in the Merseyside area, this is a fantastic opportunity for an experienced Operations Delivery Manager...

  • Operations Manager

    3 weeks ago

    Merseyside, United Kingdom Hays Construction and Property Full time

    Hays Construction & Property are delighted to be working alongside this National organisation in recruiting for an Operations Manager to join their business Based in the Merseyside area, this is a fantastic opportunity for an experienced Operations Delivery Manager to join this well established and well recognised business and to take their career to the...

  • Health & Safety Manager

    3 days ago

    Merseyside, United Kingdom Michael Page Full time

    The Health, Safety and Environmental Manager is a divisional leader at the organisations in-house construction and responsive repairs contractor with two direct reports, a HS&E Business Partner and a HS&E Advisor. Client Details Our client is one of the largest housing providers in the North West, employing over 1,000 individuals. With a strong commitment...

  • Lead Housing Operations Manager

    6 days ago

    Merseyside, United Kingdom EASYWEBRECRUITMENT Full time

    About the Role">We are seeking a highly motivated and experienced Director of Housing Services to join our team in St Helens, Warrington, or Liverpool. As a key member of our leadership team, you will be responsible for shaping our approach to housing management and ensuring that our services meet the needs of our customers.Key Responsibilities:">Service...

  • Compliance Manager

    2 weeks ago

    Merseyside, United Kingdom MERJE Full time

    Location: Merseyside (Hybrid) MERJE is delighted to offer a remarkable opportunity for a Group Compliance Manager to join our client, a market leader in their field of specialism. In this role, the Group Compliance Manager will shape and drive the company’s compliance strategy across its global footprint. Combining strategic oversight with hands-on...

  • Compliance Manager

    2 weeks ago

    Merseyside, United Kingdom MERJE Full time

    Location: Merseyside (Hybrid) MERJE is delighted to offer a remarkable opportunity for a Group Compliance Manager to join our client, a market leader in their field of specialism. In this role, the Group Compliance Manager will shape and drive the company’s compliance strategy across its global footprint. Combining strategic oversight with hands-on...

  • Compliance Manager

    2 weeks ago

    Merseyside, United Kingdom MERJE Full time

    Location: Merseyside (Hybrid) MERJE is delighted to offer a remarkable opportunity for a Group Compliance Manager to join our client, a market leader in their field of specialism. In this role, the Group Compliance Manager will shape and drive the company’s compliance strategy across its global footprint. Combining strategic oversight with hands-on...

  • Compliance Manager

    7 days ago

    Merseyside, United Kingdom MERJE Full time

    Job Description Location: Merseyside (Hybrid) MERJE is delighted to offer a remarkable opportunity for a Group Compliance Manager to join our client, a market leader in their field of specialism. In this role, the Group Compliance Manager will shape and drive the company’s compliance strategy across its global footprint. Combining strategic oversight...

  • Compliance Manager

    2 weeks ago

    Merseyside, United Kingdom MERJE Full time

    Location: Merseyside (Hybrid)MERJE is delighted to offer a remarkable opportunity for a Group Compliance Manager to join our client, a market leader in their field of specialism.In this role, the Group Compliance Manager will shape and drive the company’s compliance strategy across its global footprint. Combining strategic oversight with hands-on...

  • Compliance Manager

    2 weeks ago

    Merseyside, United Kingdom MERJE Full time

    Location: Merseyside (Hybrid)MERJE is delighted to offer a remarkable opportunity for a Group Compliance Manager to join our client, a market leader in their field of specialism.In this role, the Group Compliance Manager will shape and drive the company’s compliance strategy across its global footprint. Combining strategic oversight with hands-on...

  • Compliance Manager

    2 weeks ago

    Merseyside, United Kingdom MERJE Full time

    Location: Merseyside (Hybrid)MERJE is delighted to offer a remarkable opportunity for a Group Compliance Manager to join our client, a market leader in their field of specialism.In this role, the Group Compliance Manager will shape and drive the company’s compliance strategy across its global footprint. Combining strategic oversight with hands-on...

  • Compliance Manager

    2 weeks ago

    Merseyside, United Kingdom MERJE Full time

    Location: Merseyside (Hybrid)MERJE is delighted to offer a remarkable opportunity for a Group Compliance Manager to join our client, a market leader in their field of specialism.In this role, the Group Compliance Manager will shape and drive the company’s compliance strategy across its global footprint. Combining strategic oversight with hands-on...

  • Field Service Engineer

    2 months ago

    Wallasey, Merseyside, United Kingdom Equals One Ltd Full time €12

    Field Service Engineer Hourly rate £12.45ph Based at: Wallasey Service Centre CH44 7HX full UK driving licence Full Time - Hours 8:00 17:00 Mon-Fri Our client is currently looking for Field Service Engineers to join the team within their Wallasey Service Centre, covering contracts being delivered in the following areas: Wirral, Wigan, Chester,...

  • Club Operations Lead

    3 days ago

    Merseyside, United Kingdom Village Hotels Full time

    About the RoleVillage Hotels is seeking an experienced Club Operations Lead to join our team. In this role, you will be responsible for the day-to-day management of our leisure facilities, including the management of staff and resources.You will work closely with the Leisure Club Manager to ensure seamless operations and deliver exceptional customer...

  • Night Field Service Engineer

    2 months ago

    Wallasey, Merseyside, United Kingdom Equals One Ltd Full time €12

    Field Service Engineer Hourly rate £12.Based at: Wallasey Service Centre CH44 7HX full UK driving licence Full Time - Hours 8:00 17:00 Mon-Fri Our client is currently looking for Field Service Engineers to join the team within their Wallasey Service Centre, covering contracts being delivered in the following areas: As a healthcare equipment provider...

  • Head of Housing Operations

    6 days ago

    Merseyside, United Kingdom EASYWEBRECRUITMENT Full time

    About the RoleWe are seeking an exceptional Head of Housing Operations to join our team at Hireful. As a key member of our leadership team, you will be responsible for developing and delivering focused, strategic, and operational housing management services.The primary focus for this role will be on Income & Leasehold, Complaints & Tenant Voice, but we are...

  • Poling Operative

    6 months ago

    Merseyside, United Kingdom MJ QUINN INTEGRATED SERVICES LTD Full time

    **Salary** | £35,000 - £39,000 p/a depending on experience We are currently recruiting for **4* **Poling Operative's *to join our ONSA team North West England. As a Poling Operative, you will be responsible for Installation and removal of poles, including dressing new poles **Responsibilities of the role**: - Replacing/renewing existing drop-wires -...