SMB Account Manager, EMEA

3 months ago

London, United Kingdom G2 Full time

About the Role

G2 is looking for a motivated and dedicated SMB Account Manager who will focus on the renewal and expansion of their current customer accounts" 

Reporting to the EMEA Director of Account Management, the SMB Account Manager should have a high degree of business acumen, organization, initiative, and excellent communication skills. The candidate we are looking for should have an entrepreneurial spirit and ideally be able to understand business processes, and recommend when and how changes should be made. This position is based in our London office. 

In this role you will:

Manage a large portfolio of SMB customers, enabling them to drive business growth on G2.com Leverage industry leading tech stack and strategic prioritization to add true customer value at scale  Drive revenue through your book of business to ensure you deliver against customers' key performance metrics, with a strong emphasis on retention and growing your book of business to exceed goals  Prospect and unlock expansion revenue by educating contacts about how G2’s Marketing Solutions can help grow their business Act as the CEO of your territory through your own customer research, strategic value-based selling, and building business cases and return on investment analysis Advocate and support your customers through partnering with the appropriate internal resources: Customer Success Managers, Solutions Consultants, Customer Support, and the G2 Research Team to provide a world-class customer experience  Build & maintain your expertise in B2B SaaS Go To Market Strategy: Marketing strategy, Sales strategy, planning & tactics like ABM, ROI methodologies, etc

Minimum Qualifications:

We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway. 

2+ years experience in a combination of business development, account manager, or account executive with at least 1+ year of closing experience Experience in a B2B SaaS environment Experience in the software, technology, or digital marketing industry The ability to learn quickly and work independently in a fast-paced environment Professional written and verbal communication skills Ability to multi-task with little supervision and timely customer follow-up

What can help your application stand out:

Experience in MarTech/SalesTech Salesforce experience

Our Commitment to Inclusivity and Diversity

At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status.

We support our employees by offering generous benefits, such as flexible work, ample parental leave, and unlimited PTO.

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