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Outlet Manager

4 months ago

St Andrews, United Kingdom Accor Full time

Company Description

Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic five-star luxury hotels and resorts in the home of golf.

Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.

Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.


Job Description

An exciting opportunity to join our Restaurant Management team has arisen at Fairmont St. Andrews As the Outlet Manager of St. Andrews Bar & Grill, a 2AA Rosette restaurant, you strive to ensure the venue is both a preferred dining destination and workplace.

Set upon a spectacular cliff top with stunning panoramic views over two championship golf courses and St Andrews Bay, St Andrews Bar & Grill pride themselves on sourcing local, seasonal produce from surrounding farms and suppliers in Scotland

What you will be doing:

Lead, mentor and train your team To take sole responsibility for the Outlet during the shift, allocating team members their duties and monitoring the smooth running of the outlet Work closely with the Golf Team to ensure the smooth running of SABG to the benefit of our customers Ensure Food & Beverage relevant brand standards are maintained for your areas of responsibility Strategize on new products and service offerings Implement upsell incentives for the department Create unforgettable experiences for our guests Attend guest requests and anticipate needs Manage staff recruitment Attend to complaints Maintain records of stock levels and financial transactions Adhere to and be trained in liquor laws and regulations Responsible for keeping payroll in line Responsible for forecasting and reviewing the P&L To support other venues during the absence of the Outlet Managers or during busy meal periods where and if required. Other duties as assigned
Qualifications

Your experience and skills include:

​​​​Service focused personality is essential and previous leadership experience required Proven ability to build and maintain good relationships with all stakeholders Communicate thoughts, actions and opportunities clearly with strong networking skills Ability to lead by example, believe in a strong team culture and set the scene for high performance 

Your team and working environment:

Working a fast-paced team environment Minimum 2 years experience in a leadership position in a fast paced high end restaurant required Excellent beverage and wine knowledge is required Shifts will be during the day, evening and weekend Multi outlet operation  Must be legally eligible to work in the UK. The hotel is unable to assist candidates in obtaining UK work authorization

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.


Additional Information

What is in it for you:

Staff shuttle service to/from St Andrews Very competitive equal share of TRONC based on hours worked Gratuities on top of salary and TRONC WSET Training – globally recognised education and qualifications in Wines, Spirits and Sake Opportunities for development and growth across Accor properties worldwide Gain your personal licence with us Complimentary staff canteen 50% off dining in our Food and Beverage outlets Employee rates for Spa treatments and green fees Access to gym and pool services Growth opportunities On-the-job training Regular social events Access to PressReader