Student Appeals, Complaints

Can you help resolve student problems? Come and lead Birkbeck's Student Complaints, Conduct and Appeals teamThe Student Complaints, Conduct and Appeals team offers a service to students seeking to make use of its policies around complaints, academic misconduct, student discipline or other relevant areas.The Student Complaints, Conduct and Appeals Manager...

**This post is full time and permanent, working 35 hours per week** The Quality and Standards Office plays a key role in the development of the University’s quality assurance and academic regulatory frameworks, including the approval, monitoring and review of courses. It also provides a Committee Secretariat function and supports the University’s three...

**This post is full time and permanent, working 35 hours per week.** The Quality and Standards Office plays a key role in the development of the University’s quality assurance and academic regulatory frameworks, including the approval, monitoring, and review of courses. It also provides a Committee Secretariat function and supports the University’s...

Job Description About Us The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community...

Our client, a leading London University are currently looking to recruit a temporary Appeals, Complaints and Conduct Officer on a full-time basis (35 hours per week). Looking to start as soon as possible and running for 3 months in the first instance, the post will be hybrid working with a minimum of 2 days per week on site and the remainder remote. Key...

Job Description About Us The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community...

Job Description About Us The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community...

This post is full time and permanent, working 35 hours per week.   The Quality and Standards Office plays a key role in the development of the University’s quality assurance and academic regulatory frameworks, including the approval, monitoring, and review of courses. It also provides a Committee Secretariat function and supports the University’s three...

This post is full time and permanent, working 35 hours per week.The Quality and Standards Office plays a key role in the development of the University's quality assurance and academic regulatory frameworks, including the approval, monitoring, and review of courses. It also provides a Committee Secretariat function and supports the University's three Colleges...

This post is full time and permanent, working 35 hours per week.The Quality and Standards Office plays a key role in the development of the University's quality assurance and academic regulatory frameworks, including the approval, monitoring, and review of courses. It also provides a Committee Secretariat function and supports the University's three Colleges...

Our client, a leading London University are currently looking to recruit a temporary Appeals, Complaints and Conduct Coordinator on a full-time basis (35 hours per week). This post is looking to start as soon as possible and running for 3 months in the first instance, the role will be hybrid working with a minimum of 2 days per week on site and the remainder...

Job id: 083706. Salary: £51,974 - £61,021 per annum, including London Weighting Allowance. Posted: 01 February 2024. Closing date: 18 February 2024. Business unit: Students & Education. Department: Student Conduct & Appeals. Location: Strand Campus. Category: Professional & Support Services. Back to job search About Us The King’s community is...

Our client, a leading London university, is looking to recruit a full time (35 hours per week) temporary Senior Student Conduct and Appeals Coordinator for 6 months in the first instance. The post will provide comprehensive case management support, dealingwith large volumes of complaints. This post will be hybrid working, with 2 days in the office and the...

What's involved with this role: Contract to start on 19-03-23 until 16-06-23 with a possible extension. Key Duties: To act as the client’s advocate all relevant Tribunals. Scrutinising and, where appropriate,appealing Tribunal decisions. To deal impartially with complaints made regarding Council Tax, Business Rates, Housing Benefits, Council Tax Support...

Job description We are looking for an advice professional who understands best practice in delivering advice in a 1-2-1 or group setting. You must be passionate about supporting students and improving the student experience at UWL! The Student Advisor is a key role within the UWLSU’s Advice and Wellbeing team. The Student Advisor will deliver case-based...

Prospectus is delighted to be supporting our client, a leading London university, in their search for a temporary Appeals and Academic Misconduct Coordinator to support the student casework team. This is a full-time role, looking to run for 3 months on a hybrid working model of 2 days per week on-site and the remainder remote. The purpose of this role is to...

Parking Appeals Officer Must have good working knowledge on Parking Appeals Key result areas/overview: Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at...

The roleThe University Secretary’s Office (in-house legal service) is seeking a Student Case Officer to enhance its existing team. This will be a 0.7 FTE part-time fixed term post to cover maternity leave.The Secretary’s Office provides a wide range of advice and support on legal and compliance issues to all academic and professional departments of the...

The roleThe University Secretary’s Office (in-house legal service) is seeking a Student Case Officer to enhance its existing team. This will be a 0.7 FTE part-time fixed term post to cover maternity leave.The Secretary’s Office provides a wide range of advice and support on legal and compliance issues to all academic and professional departments of the...

The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2023. We were also named University of the Year for Student Experience and Teaching Quality in The Times and The Sunday Times Good University Guide 2023, being described by the editor as “regularly among the top-performing...