Service Desk Associate

Found in: Talent UK C2 - 1 week ago


Basingstoke, United Kingdom Hemmersbach Full time

Your skills

Previous experience in a service / help desk environment Previous experience of extended hours shift patterns, or an open-minded approach to work within such a team A friendly, engaging and pragmatic approach to your work Enthusiasm to learn new & niche support technologies The role may be subject to enhanced references and vetting

Your Tasks

Within a dedicated team, Hemmersbach provide worldwide support for one of the UK’s Big-4 banking institutions.

As a Service Desk Specialist, you will be the first point of contact when things go wrong. Focused on supporting print & imaging capabilities, we will provide you with ALL the technical training you’ll ever need to perform detailed, remote diagnostics on tickets raised, looking to resolve issues where at all possible.

In circumstances where you determine the best remedy is an onsite engineer, you will escalate this need within our group, ensuring the engineer is dispatched and briefed on the issues found.

Being on the UK’s biggest banks, with a presence around the world, you will provide support 24/7 on a well-balanced shift pattern that covers Europe, USA and Asia.

Our shift patterns minimise the overnight demands to ensure the majority of your work is carried out supporting Europe in normal business hours.

We also realise that changing your shift patterns needs a sympathetic management, which is why we would never expect back-to-back changes without an additional rest period in-between. We will also support you with an additional shift allowance, paid throughout the year.

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.


  • Service Desk Associate

    Found in: Jooble UK C2 - 1 week ago


    Basingstoke, Hampshire, United Kingdom Hemmersbach UK Ltd Full time

    Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and...

  • Service Desk Associate

    Found in: Appcast UK C C2 - 2 weeks ago


    Basingstoke, United Kingdom Hemmersbach Full time

    Role:Within a dedicated team, Hemmersbach provide worldwide support for one of the UK’s Big-4 banking institutions.As a Service Desk Specialist, you will be the first point of contact when things go wrong. Focused on supporting print & imaging capabilities, we will provide you with ALL the technical training you’ll ever need to perform detailed, remote...

  • Service Desk Associate

    Found in: Appcast UK C2 - 2 weeks ago


    Basingstoke, United Kingdom Hemmersbach Full time

    Role:Within a dedicated team, Hemmersbach provide worldwide support for one of the UK’s Big-4 banking institutions.As a Service Desk Specialist, you will be the first point of contact when things go wrong. Focused on supporting print & imaging capabilities, we will provide you with ALL the technical training you’ll ever need to perform detailed, remote...

  • Service Desk Associate

    Found in: Talent UK 2A C2 - 2 weeks ago


    Basingstoke, United Kingdom Hemmersbach Full time

    Role:Within a dedicated team, Hemmersbach provide worldwide support for one of the UK’s Big-4 banking institutions.As a Service Desk Specialist, you will be the first point of contact when things go wrong. Focused on supporting print & imaging capabilities, we will provide you with ALL the technical training you’ll ever need to perform detailed, remote...

  • Service Desk Associate

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Basingstoke, United Kingdom Hemmersbach Full time

    Role:Within a dedicated team, Hemmersbach provide worldwide support for one of the UK’s Big-4 banking institutions.As a Service Desk Specialist, you will be the first point of contact when things go wrong. Focused on supporting print & imaging capabilities, we will provide you with ALL the technical training you’ll ever need to perform detailed, remote...

  • Service Desk Associate

    Found in: Whatjobs ES C2 - 6 days ago


    Basingstoke, United Kingdom Hemmersbach Full time

    Role: Within a dedicated team, Hemmersbach provide worldwide support for one of the UK’s Big-4 banking institutions. As a Service Desk Specialist, you will be the first point of contact when things go wrong. Focused on supporting print & imaging capabilities, we will provide you with ALL the technical training you’ll ever need to perform detailed,...

  • Service Desk Advisor

    Found in: Jooble UK C2 - 1 week ago


    Basingstoke, Hampshire, United Kingdom Hemmersbach UK Ltd Full time

    Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. Service Desk Associate Location: Basingstoke...


  • Basingstoke, Hampshire, United Kingdom Spectrum IT Recruitment Full time

    Job Description IT Service Desk Analyst - 2nd line IT Service Desk Analyst required to join a growing telecommunication solutions provider based in Basingstoke with multiple offices across the UK. As an IT Service Desk Analyst, you will be responsible for the day-to-day analysis and resolution of incidents and requests, ensuring that SLAs are met. The...


  • Basingstoke, United Kingdom RingGo Full time

    **Wanted - Service Desk Support Analyst - Internship** **About US**: We love cities. And we’re doing something to make our cities healthier, cleaner, and more liveable. How? By providing parking solutions that are simple, quick, and effortless. RingGo, part of the Easy Park family, is the world’s leading provider of on-demand mobile payments for on-and...


  • Basingstoke, United Kingdom Spectrum IT Recruitment Full time

    **IT Service Desk Analyst - 1st/2nd line** IT Service Desk Analyst required to join a growing telecommunication solutions provider based in Basingstoke with multiple offices across the UK. As an IT Service Desk Analyst, you will be responsible for the day-to-day analysis and resolution of incidents and requests, ensuring that SLAs are met. The position...


  • Basingstoke, United Kingdom Hemmersbach UK Ltd Full time

    **Hemmersbach** provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and...


  • Basingstoke, United Kingdom Hemmersbach UK Ltd Full time

    **Hemmersbach** provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and...

  • Service Desk Advisor

    Found in: Jooble UK C2 - 2 weeks ago


    Basingstoke, Hampshire, United Kingdom Hemmersbach Full time

    Within a dedicated team, Hemmersbach provide worldwide support for one of the UK’s Big-4 banking institutions. As a Service Desk Specialist, you will be the first point of contact when things go wrong. Focused on supporting print & imaging capabilities, we will provide you with ALL the technical training you’ll ever need to perform detailed, remote...

  • Service Desk Advisor

    2 weeks ago


    Basingstoke, Hampshire, United Kingdom Hemmersbach Full time

    Within a dedicated team, Hemmersbach provide worldwide support for one of the UK’s Big-4 banking institutions. As a Service Desk Specialist, you will be the first point of contact when things go wrong. Focused on supporting print & imaging capabilities, we will provide you with ALL the technical training you’ll ever need to perform detailed, remote...


  • Basingstoke, Hampshire, United Kingdom Cloud Business Full time

    We have vacancies for Service Desk Analysts (1st & 2nd line) working on premise for our customers and at our Service centre in Basingstoke. With at least 6-12 months experience in an IT Support environment, you will demonstrate a strong aptitude for attention to detail and good customer service as maintaining an effective level of communication with all...


  • Basingstoke, United Kingdom CCG Associates Ltd Full time

    **Basingstoke - Recruitment Consultant - c.£26k** plus commission Working in a small team with a hands-off Manager, you will be supporting the growth of their Temps desk - Industrial, Driving, Hospitality recruitment. You will be managing current client business plus sourcing new accounts through targeted business development. **PACKAGE - Recruitment...


  • Basingstoke, Hampshire, United Kingdom Castle Trust Group Full time

    This is an exciting opportunity for an experienced desktop support engineer to join a small but highly skilled and customer focused team based in Basingstoke, Hampshire providing support to 200 employees across multiple sites in the UK. The company's IT service is delivered through a hybrid (multi-cloud) infrastructure, and you will have several...


  • Basingstoke, Hampshire, United Kingdom Cloud Business Full time

    We have vacancies for Service Desk Analysts (1st & 2nd line) working on premise for our customers and at our Service centre in Basingstoke. With at least 6-12 months experience in an IT Support environment, you will demonstrate a strong aptitude for attention to detail and good customer service as maintaining an effective level of communication with all...


  • Basingstoke, Hampshire, United Kingdom Castle Trust Group Full time

    This is an exciting opportunity for an experienced desktop support engineer to join a small but highly skilled and customer focused team based in Basingstoke, Hampshire providing support to 200 employees across multiple sites in the UK. The company's IT service is delivered through a hybrid (multi-cloud) infrastructure, and you will have several years’...


  • Basingstoke, United Kingdom Adecco Full time

    **Opportunities in the Alton Area.** - Are you looking for work in the Alton Area? If so, we would like to hear from you! We have several temporary and permanent positions available within: Customer Service, Help desk and also Accounts. Are you a confident communicator? Do you have strong customer service skills or accurate administration ability? Are...