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Cabin Appearance Duty Manager

4 months ago

Longford, United Kingdom ABM UK Full time

JOB TITLE: Cabin Appearance Duty Manager

REPORTING TO: Cabin Appearance Operations Manager

LOCATION: London Heathrow Airport, TW6

SHIFT PATTERN: 4 on 2 off, 2 early and 2 late shifts

SALARY: Competitive

ROLE OVERVIEW AND PURPOSE

The Duty manager role is responsible for ensuring an effective and efficient operation of the Cabin Cleaning department through strong leadership of the teams, focus on safety and operation efficiency.

KEY RESPONSIBILITIES

• Ensure all staff have the needed equipment at all times to do their job correctly.

• Keep the Operations Manager informed of potential delays or problems and work together to solve them.

• Ensure strong information and communication is shared with all airlines.

• Performance manages all staff from investigation through to disciplinary level of management.

• Provide detailed reports on accidents and incidents.

• Complete health and Safety and standards audits.

• Brief staff on relevant operational matters to build motivation and engagement.

• Escalate possible service failures, ideally before they happen.

• Identify operational challenges and produce a plan to respond.

• Ensure a fair and consistent approach to staff when allocating work.

• Ensure staff are working appropriately and in a timely manner

• Carry out any reasonable task requested.

REQUIRED SKILLS AND EXPERIENCE

• Allocation experience in the aviation industry

• Strong communication and influencing skills

• Management or supervision experience

• Cabin cleaning experience

• Strong IT and programme operational skills

Essential

  • Full UK Driving Licence

Benefits

We’re proud to offer a great range of benefits including:

  • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
  • Mental Health support and Life Event Counseling
  • Get Fit Programme
  • Financial and legal support
  • Cycle to work scheme
  • Access to Lifeworks, our innovative employee app where you can find:
  • Perks: discounts, gift cards, cashback, and exclusive offers
  • Life: Search for resources and tools on topics ranging from family and life to health, money and work
  • Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our careers page

ABOUT US

ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.