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Cabin Services Quality Assurance Manager

2 months ago

Longford, Telford and Wrekin, United Kingdom ABM UK Full time

Job Title: Cabin Services Quality Assurance Manager

Job Summary:

We are seeking a highly skilled and experienced Cabin Services Quality Assurance Manager to join our team at ABM UK. As a key member of our operations team, you will be responsible for ensuring the highest standards of quality and service delivery in our cabin services operations.

Key Responsibilities:

  • Develop and implement quality assurance procedures to ensure compliance with industry standards and regulatory requirements.
  • Conduct regular audits and inspections to monitor quality and service delivery.
  • Identify and implement process improvements to enhance efficiency and productivity.
  • Collaborate with cross-functional teams to resolve quality and service-related issues.
  • Provide training and coaching to staff on quality and service standards.
  • Develop and maintain relationships with clients and stakeholders to ensure high levels of customer satisfaction.

Requirements:

  • Minimum 3 years of experience in a quality assurance or supervisory role in the aviation industry.
  • Strong knowledge of quality assurance principles and practices.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in using computer applications and systems for reporting and data analysis.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.

About ABM UK:

ABM UK is a leading provider of integrated facility services, delivering high-quality solutions to clients across a range of industries. We are committed to providing excellent service and creating a positive work environment for our employees.