Medical Receptionist

3 days ago

Milton Keynes, United Kingdom Primary Care Careers Full time

Job summary

Ashfield Medical Centre are currently looking to add to our fabulous reception team with an afternoon receptionist. Hours to be worked are 1pm till 7pm Monday to Friday (with the possibility of overtime covering the morning shift of 8am till 1pm as required).

The role is demanding, but rewarding so great teamwork and a good sense of humour will be essential

To start as soon as possible, the starting salary is £ per hour, rising to £12 per hour after successful completion of the probationary period. April will then bring a further possible increase.

Our reception team also work as chaperones when required for the GPs and nursing team. All necessary training will be provided. The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items listed in main responsibilities. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels.

Main duties of the job

Offer general assistance to the practice team & project a positive & friendly image to patients & other visitors. Receive, assist & direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient & effective way. Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial & clerical support to clinical staff & other members of the practice team. Facilitate effective communication between patients, members the primary health care team, secondary care & other associated healthcare agencies. Open up/lock-up of practice premises & maintaining security in accordance with practice protocols. Maintain & monitor the practice appointments system. Process personal & telephone requests for appointments, visits & telephone consultations. Process & distribute incoming (and outgoing) mail. File & retrieve paperwork. Process repeat prescriptions. Computer data entry/data allocation and collation; processing and recording information. Initiate contact with and responding to requests from patients, other team member and associated healthcare agencies and providers. Clear and re-stock consulting rooms. Provide clerical assistance to practice staff. Provision of refreshments for staff and visitors as required; keeping the kitchen area clean and tidy. Keep the reception area, notice-boards and leaflet dispensers tidy. Any other delegated duties appropriate to the post.

About us

Ashfield Medical Centre is a very busy and friendly GP practice based in Beanhill, Milton Keynes. We are part of the larger PCN of East:MK and we are a dedicated and happy team and fully supportive of all our staff. We embrace the challenge of working in a fast and constantly changing environment and always aim to do this to the best of our ability and with a hint of a sense of humour

We are a close team with a belief in the 'work-life balance' whilst providing exemplary care for our patients. Several staff members have worked here for many years and we welcome new employees and the great ideas they often bring. Benefits include the NHS pension scheme and a large staff car park which offers free parking.

Job description

Job responsibilities

Ifyou would like to find out more information about this role, please do nothesitate to get in contact with us.

Person Specification

Qualifications

Essential

none

Experience

Essential

Experience of face to face engagement with the public. Excellent telephone manner. Accurate typing and writing. Ability to work on own or as part of a team.

Desirable

Knowledge of medical terminology and ability to raise prescriptions ready for electronic signing would be desirable.

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