Medical Receptionist
6 months ago
A fantastic opportunity to work at a high performing GP surgery, looking for a Medical Receptionist to join our team.
We are seeking someone to work 27.5 hours per week, working a mix of shifts either 7.45am-1pm or 1pm-6.30pm Monday to Friday.
**Salary and Benefits**
- 10.46p/h
- An excellent NHS pension scheme
- 25 days annual leave (pro-rata'd), plus bank holidays
- NHS Discounts with a massive number of retailers (with a Bluelight card)
- Wellbeing resources available free to all staff
**Job Summary**
The Receptionist is part of a busy team who are the face of the Practice. Together with your colleagues you support the Medical team in caring for our patients. The role is varied as no two phone calls are the same and you will be responsible for making sure patients are dealt with in an efficient and friendly manner.
**You will be**
- Booking appointments for patients with the appropriate medical professional
- Dealing with general enquiries from patients and visitors
- Assisting patients to complete new registration forms
- Supporting colleagues to maintain an efficient and friendly atmosphere
- Administering the procedure for repeat prescriptions.
- Assisting with any other administration required
**You are**
- A customer service professional with a kind and courteous manner.
- You will have experience of working face to face and on the telephone with customers.
- You have high levels of accuracy and understand the importance of getting information correct at all times.
- You are resilient in the face of difficult situations, offering support and understanding to our Patients.
- You will be used to a fast-paced environment with a varied task list and tight deadlines.
- You understand the importance of confidentiality and work efficiently with your colleagues to get the job done.
- Experience with SystmOne would be an advantage, however full training will be provided.
- Experience of Microsoft Office, Word and Excel is essential.
**Job Types**: Part-time, Permanent
**Salary**: £10.46 per hour
**Benefits**:
- Bereavement leave
- Company pension
- Health & wellbeing programme
- On-site parking
- Store discount
Schedule:
- Monday to Friday
Work Location: In person
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