Medical Receptionist

3 months ago

Milton Keynes, United Kingdom CMK Medical Group Full time

**Previous applicants need not apply.**

**Company description**

Hours: Monday to Friday 3pm-7pm (part time)

Occasional Saturdays 9 - 2pm paid time and half rate.

Annual Leave: 6 weeks + Bank Holidays

NHS discount

Employee Assistance Programme

Free car park

We are seeking a Medical Receptionist who is enthusiastic and motivated with customer service, reception or admin experience. If you have any general practice experience and have used SystmOne that would be a benefit, but is not essential.

You must be confident and flexible, able to work as part of our friendly team and also independently. Caring and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

**Job description**

JOB TITLE: MEDICAL RECEPTIONIST

REPORTS TO: Assistant Practice Manager

Job summary:
The post holder will provide a high quality and responsive reception service to all patients ensuring that the reception runs efficiently and in accordance with the practice requirements.

Job responsibilities:
General Duties
- To answer telephones promptly ensuring that all in-coming lines are covered at all times. This will be the main part of this job role with other admin duties.
- To make appointments and book patients in when they arrive for an appointment in accordance with the practice appointment system and to provide a helpful and friendly service to patients ensuring also that the reception area is tidy and welcoming.
- To communicate with patients via online messages and website forms.
- To comply with the practice protocol for the printing of prescription requests and queries.
- To comply with practice protocol for the collection of results from the hospital on a daily basis and advise patients of any action/advice requested by the GP.
- To follow practice procedure regarding letters that arrive at the surgery either externally by post or internally from the hospital.
- To comply with all relevant practice procedures, regulations and protocols and to maintain confidentiality at all times with particular reference to patient records.
- To liaise with the Assistant Practice Manager and/or Practice Manager when required and follow instructions from them when necessary.
- To act as receptionist to a named GP or nursing team.
- To undertake any other duties as deemed appropriate by the Practice.

Training and personal development
- To participate in an annual appraisal and personal learning and development plan.
- To take responsibility for own development, learning and performance.
- To complete online training and attend courses offered.

Liaison
- To work closely with all staff within the practice to ensure that good practice is followed and issues are resolved before they escalate. To report any unresolved problems to the relevant member of the senior management team.
- To establish and maintain good liaison with other surgeries and agencies including secondary care to ensure high standards of patient care.

Meetings
- To attend and contribute to practice and external meetings as required.

Confidentiality
- To ensure that national guidelines and regulations regarding information governance are followed and that any breaches are reported to the data and information manager who is the nominated Caldicott guardian.
- To ensure that staff information is managed in accordance with practice guidelines.
- To ensure that any information relating to the practice as a business organisation is treated as strictly confidential.

Health & safety
- To follow the health and safety policies and procedures of the practice and any national and local guidance and regulations.
- To use personal security systems within the workplace according to practice guidelines
- To actively identify, report and correct any health and safety hazards and infection hazards immediately when recognised.
- To keep own work areas and general/patient areas clean and well organised.

Equality and diversity
- To act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- To respect the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- To behave in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.

Quality standards
- To alert other team members to issues of quality and risk.
- To assess own performance and take accountability for own actions, either directly or under supervision.
- To contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- To work effectively with individuals in other agencies to meet patients needs.
- To effectively manage own time, workload and resources.

Communication
- To communicate effectively with other team members.
- To communicate effectively with patients and

  • Medical Receptionist

    3 months ago

    Milton Keynes, United Kingdom Watling Vale Medical Centre Full time

    A fantastic opportunity to work at a high performing GP surgery, looking for a Medical Receptionist to join our team. We are seeking someone to work 27.5 hours per week, working a mix of shifts either 7.45am-1pm or 1pm-6.30pm Monday to Friday. **Salary and Benefits** - 10.46p/h - An excellent NHS pension scheme - 25 days annual leave (pro-rata'd), plus...

  • Medical Receptionist

    4 months ago

    Milton Keynes, United Kingdom CMK Medical Group Full time

    **Previous applicants need not apply.** **Company description** Hours: Monday, Tuesday & Wednesday 8am-4pm and Thursday, Friday 10.30am-6.30pm Occasional Saturdays 9 - 2pm paid time and half rate. Annual Leave: 6 weeks + Bank Holidays Annual bonus NHS discount Employee Assistance Programme Free car park We are seeking a Medical Receptionist who is...

  • Medical Receptionist

    3 months ago

    Milton Keynes, United Kingdom Hilltops Medical Centre Full time

    A fantastic opportunity to join a high performing GP surgery, looking to welcome a new Medical Receptionist to the team. We are seeking someone to work 17 hours per week, working Tuesdays from 1pm to 6pm, and Thursdays and Fridays from 8am to 2pm. **Salary and Benefits** - 10.42p/h - An excellent NHS pension scheme - 25 days annual leave (pro-rata'd), plus...

  • Medical Receptionist

    3 months ago

    Milton Keynes, United Kingdom Hilltops Medical Centre Full time

    A fantastic opportunity to join a high performing GP surgery, looking to welcome a new Medical Receptionist to the team. We are seeking someone to work 17 hours per week, working Tuesdays from 1pm to 6pm, and Thursdays and Fridays from 8am to 2pm. **Salary and Benefits** - 10.42p/h - An excellent NHS pension scheme - 25 days annual leave (pro-rata'd), plus...

  • Medical Receptionist

    3 months ago

    Milton Keynes, United Kingdom Hilltops Medical Centre Full time

    A fantastic opportunity to join a high performing GP surgery, looking to welcome a new Medical Receptionist to the team. We are seeking someone to work 16 hours per week, working Mondays 8am-12pm, Tuesdays 2.30pm to 6.30pm, Thursdays 1pm to 5pm and Fridays 2.30pm to 6.30pm. **Salary and Benefits** - 10.42p/h - An excellent NHS pension scheme - 25 days...

  • Medical Receptionist

    3 months ago

    Milton Keynes, United Kingdom Hilltops Medical Centre Full time

    A fantastic opportunity to join a high performing GP surgery, looking to welcome a new Medical Receptionist to the team. We are seeking someone to work 16 hours per week, working Mondays 2.30pm-6.30pm, Tuesdays 2.30pm to 6.30pm, Thursdays 1pm to 5pm and Fridays 2.30pm to 6.30pm. **Salary and Benefits** - 10.42p/h - An excellent NHS pension scheme - 25 days...

  • Medical Receptionist

    3 months ago

    Milton Keynes, United Kingdom Hilltops Medical Centre Full time

    A fantastic opportunity to join a high performing GP surgery, looking to welcome a new Medical Receptionist to the team. We are seeking someone to work 16 hours per week - Mondays 8am-12am, Tuesdays 2.30pm-6.30pm, Thursdays 1pm-5pm, and Fridays 1pm-6pm **Salary and Benefits** - 10.42p/h - An excellent NHS pension scheme - 25 days annual leave (pro-rata'd),...

  • Medical Receptionists

    3 months ago

    Milton Keynes, United Kingdom The Smartlist Full time

    **Medical Receptionists** **Are you looking for part time work?** **Do you have excellent customer service skills and are looking for your next challenge?** Our client is a busy Health Centre in Stantonbury and they are looking for a Medical Receptionist. This is a part time position, 20 hours per week, Monday - Friday 2:30pm - 6:30pm plus holiday cover...

  • Medical Administrator/receptionist

    4 months ago

    Milton Keynes, United Kingdom CMK Medical Group Full time

    **Previous applicants need not apply.** **Company description** Position 1: Monday, Tuesday Wednesday 11am-7pm and Thursday, Friday 8am-4pm Position 2: Monday, Tuesday, Wednesday 8am-4pm and Thursday, Friday 10.30am-6.30pm Occasional Saturdays 9 - 2pm paid time and half rate. Annual Leave: 6 weeks + Bank Holidays Annual bonus NHS discount We are...

  • Medical Administrator/receptionist

    3 months ago

    Milton Keynes, United Kingdom CMK Medical Group Full time

    **Previous applicants need not apply.** **Company description** Position 1: Monday, Tuesday Wednesday 11am-7pm and Thursday, Friday 8am-4pm Position 2: Monday, Tuesday, Wednesday 8am-4pm and Thursday, Friday 10.30am-6.30pm Occasional Saturdays 9 - 2pm paid time and half rate. We are seeking a medical Administrator who is enthusiastic and motivated with...

  • Medical Receptionist

    4 months ago

    Milton Keynes, United Kingdom Primary Care Careers Full time

    **About the Role**: A fantastic opportunity for a reliable and friendly receptionist to join our team. As the first point of contact for patients, you will handle enquiries with professionalism and empathy. You will also be responsible for administrative duties such as appointment scheduling and maintaining patient records. If you have excellent...

  • Receptionist

    3 months ago

    Milton Keynes, United Kingdom The Parks Medical Practice Full time

    Job summary The Parks Medical Practice is a GP practice operating from 4 sites in Northampton/Milton Keynes. We serve 23000 patients across our 4 sites. We currently have a receptionist vacancy within our Milton Keynes site and we are looking for a enthusiastic individual with excellent customer service/communication skills to join our expanding team....

  • Receptionist

    3 months ago

    Milton Keynes, United Kingdom One Medical Group Full time

    **OneMedical Group **has grown** **in Milton Keynes and is currently delivering patient care from 3 surgeries. : Whitehouse, Neath Hill and Brooklands. Note: This is a fixed-term 3-6 month contract. Availability to cover shifts will be discussed with the line managers during the interview. **The job holder will have to**: - Greet patients and visitors,...

  • Receptionist

    3 months ago

    Milton Keynes, United Kingdom One Medical Group Full time

    Note: This is a fixed-term 12 month contract. Availability to cover shifts will be discussed with the line managers during the interview. **The job holder will have to**: - greet patients and visitors, advising them of their appointments and checking them in - advise patients on self-check in facilities - receive and make calls as required with the ability...

  • Medical Receptionist

    3 months ago

    Milton Keynes, United Kingdom 1st Choice Recruitment Full time

    Medical Receptionist - Part time We are recruiting for a Part Time Receptionist/ Call handler to join a Milton Keynes based surgery. The role will require you to be predominantly on the phones and booking appointments for patients. Hours: Monday to Friday Varied shifts of 7:30am - 1:30pm and 12:30pm - 6:30pm (must be available for both) 30 hours per...

  • Receptionist - Patient Care Coordinator

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom The Parks Medical Practice Full time

    About the RoleThe Parks Medical Practice is seeking a highly skilled and enthusiastic Receptionist to join our team in Milton Keynes. As a Receptionist, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth experience for all visitors to our practice.Main ResponsibilitiesTo greet patients and...

  • Receptionist - Patient Care Coordinator

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom The Parks Medical Practice Full time

    About the RoleThe Parks Medical Practice is seeking a highly skilled and enthusiastic Receptionist to join our team in Milton Keynes. As a Receptionist, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth experience for all visitors to our practice.Main ResponsibilitiesTo greet patients and...

  • Front Desk Administrator

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom The Parks Medical Practice Full time

    About the RoleThe Parks Medical Practice is seeking a highly skilled and enthusiastic Receptionist to join our team in Milton Keynes. As a Receptionist, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth experience for all visitors to our practice.Main ResponsibilitiesTo greet patients and...

  • Front Desk Administrator

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom The Parks Medical Practice Full time

    About the RoleThe Parks Medical Practice is seeking a highly skilled and enthusiastic Receptionist to join our team in Milton Keynes. As a Receptionist, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth experience for all visitors to our practice.Main ResponsibilitiesTo greet patients and...

  • Receptionist

    3 months ago

    Milton Keynes, United Kingdom One Medical Group Full time

    **The job holder will have to**: - Greet patients and visitors, advising them of their appointments and checking them in - Advise patients on self-check in facilities - Receive and make calls as required with the ability to handle heavy phone/patient traffic - Divert calls and take messages as appropriate - Sort, review and distribute incoming internal...