Medical Receptionist

5 days ago

Milton Keynes, United Kingdom Hilltops Medical Centre Full time

A fantastic opportunity to join a high performing GP surgery, looking to welcome a new Medical Receptionist to the team.

We are seeking someone to work 16 hours per week, working Mondays 8am-12pm, Tuesdays 2.30pm to 6.30pm, Thursdays 1pm to 5pm and Fridays 2.30pm to 6.30pm.

**Salary and Benefits**
- 10.42p/h
- An excellent NHS pension scheme
- 25 days annual leave (pro-rata'd), plus bank holidays
- NHS Discounts with a massive number of retailers (with a Bluelight card)
- Wellbeing resources available free to all staff

**Job Summary**

As a Receptionist you will play a vital role as part of a busy team who are the face of the Practice. Together with your colleagues you support the medical team in caring for our patients. The role is varied as no two phone calls are the same and you will be responsible for making sure patients are dealt with in an efficient and friendly manner.

**About Us**

Hilltops Medical Centre was founded in 1983, we are an established training practice of 16000 patients.

Our practice is approved to train fully qualified doctors who wish to specialise in general practice, we are also approved to train medical students who spend up to six weeks with us seeing patients along with their mentor.

We are part of the Watling Street Network (PCN) and have a community team including nurses, social prescribers and social work assistant supporting our patient populations.

We strive to provide high quality, readily accessible medical and preventative health care within a well organised, efficient, up-to-date, friendly and caring environment.

**You will be**
- Booking appointments for patients with the appropriate medical professional
- Dealing with general enquiries from patients and visitors
- Assisting patients to complete new registration forms
- Supporting colleagues to maintain an efficient and friendly atmosphere
- Administering the procedure for repeat prescriptions.
- Assisting with any other administration required

**You are**
- A customer service professional with a kind and courteous manner.
- You will have experience of working face to face and on the telephone with customers.
- You have high levels of accuracy and understand the importance of getting information correct at all times.
- You are friendly and understanding with patients and offer support where you can.
- You will be used to a fast-paced environment with a varied task list and tight deadlines.
- You understand the importance of confidentiality and work efficiently with your colleagues to get the job done.
- Experience of Microsoft Office, Word and Excel is essential.

**Disclosure and Barring Service Check**

**Job Type**: Part-time
Part-time hours: 16 per week

**Salary**: £10.42 per hour

**Benefits**:

- Bereavement leave
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Store discount

Work Location: In person

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