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Privacy & Data Protection Officer - Sheffield - Hybrid Working

2 months ago

Sheffield, United Kingdom Royal Mail Full time

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Job reference 318021
Privacy & Data Protection Officer - Sheffield - Hybrid Working

Salary: £34,270, increasing to £37,101 after 12 months, 10% annual bonus potential, 25 days annual leave plus bank holidays rising with serve and a company pension scheme with highly competitive contribution rates.
Permanent, Full time 
Location: Royal Mail, Pond Street, Sheffield, S98 6HR. This is a Hybrid working role with a requirement to attend our Sheffield office every Tuesday and one to two further, flexible days. 

As Privacy Officer at Royal Mail Group, you will be responsible for supporting data protection and information governance compliance and best practice within Royal Mail and the Royal Mail Group of companies. This role within the Information Rights and Governance team plays a vital role in supporting Royal Mail Groups compliance with legal obligations under data protection and privacy laws. 


Are you a conscientious, proactive individual with a keen analytical eye? Do you have strong, working knowledge of the principles of data protection? If so, we would love to hear from you.

Come and join our award-winning Privacy Team, crowned -PRIVACY TEAM OF THE YEAR 2023 at the PICCASO (Privacy, InfoSec, Culture Change & Awareness Societal Organisation) Privacy Awards in London and nominated for team of the year again in 2024. Interested? More details and how to apply can be found below.

About the role

As Privacy Officer you will:

Manage and respond to individual rights, requests, enquiries, and complaints. This includes data subject access requests and other requests from customers, colleagues, and members of the public as well as ICO ‘Assessments’ of escalated complaints or concerns. The role is responsible for handling casework in accordance with regulatory requirements and guidance from the ICO.  Investigation and assessment of data incident reports for Royal Mail to comply with its obligations in respect of personal data breaches and remediate risks.  You’ll gather and review information in line with the legislation, ensure appropriate reporting and escalation of data protection incidents, maintain accurate records, and provide advice and support to other functions in relation to data protection and privacy legislation. To support the Privacy Manager (Privacy Rights) in producing appropriate reporting and management information on casework and incident management. Contributing to insights and KPIs as part of the Privacy Dashboard as appropriate.

About You

To truly excel in the role, you will be able to demonstrate the necessary skills, qualifications and experience listed below:

Excellent knowledge of data protection and privacy compliance issues and applicable privacy and information governance law and good practice. Previous experience of working in a data protection, information rights or records and information management role. Self-motivated with good time management and 'can do' attitude, focused on seeking solutions with the ability to work to strict statutory deadlines. Ability to adapt in a changing business environment and to embrace and implement change. Willing to take on new challenges, additional responsibilities, and changes in role. Excellent communication, presentation and influencing skills. This is vital for research and collation of data from stakeholders at all levels of Royal Mail Group.

Extra Benefits
• RMG Share Schemes - partnership and matching share offer
• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
•  Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
•  Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
*Available only to perm employees

Next Steps

Closing Date: Sunday 29th September 2024. Please note, this advert may close early if the appropriate number of applications has been reached.

The next stage of the selection process will be a face to face interview consisting of competency based and role specific questions. We plan to hold interviews on 3rd and 4th October 2024 at Royal Mail, Pond Street, Sheffield, S98 6HR.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people. 

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. 

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

#LI-POST #PFW #RMG #LI-Hybrid 

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