Dental Programme Administrator

2 weeks ago

Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

Job summary

This role organises courses and seminars for Dental Trainees across the East Of England and beyond, providing expert administration and being present at hands-on course days to ensure a first class training experience.

Working within the Medical Education team in ESNEFT, this role is fulfilling and involves working with dental school colleagues towards common goals.

To develop education programmes and organise training events for Dental Workforce Development and Foundation Dental Training in response to national and local strategy as well as trainee priorities and needs. Be present at hands on training days to support trainers, trainees and Training Programme Directors to ensure a great experience for all attendees. To oversee and carry out regular maintenance and sterilisation of all equipment within the dental skills laboratory, including regular checks to ensure safety and fitness for purpose and prompt repair of any defects. To manage a core supply of specialist dental and medical equipment -sourcing and ordering from a variety of global suppliers and representatives, including order and set up of animal and human materials.

Main duties of the job

As a first point of contact for enquiries, the key tasks are to:

Provide general advice and support on a range of subjects to line managers and staff on Trust policies and procedures, resolving any queries and referring to other members of the Team as appropriate Act as a point of contact for all visitors to the office, passing on relevant information to appropriate team members Take telephone calls in the absence of colleagues within the Team, providing advice where appropriate and escalating enquiries to a more senior member of the Team when required Communicate effectively using face to face, telephone and electronic means of communication with internal and external contacts to ensure the delivery of an effective service Observe and maintain strict confidentiality Responding to national and local strategy as well as trainee priorities and needs to develop education programmes for Dental Workforce Development and Foundation Dental Training. Management of all administration initiating own correspondence and maintaining effective communication and FD performance monitoring. Managing, promoting and developing a number of complex educational programmes across a variety of dental procedures requiring specific planning and organisation. Supervisors' rights over online Accent Management System with total responsibility to set up, amend and approve dental courses.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Qualifications

Essential

Educated to A level standard or equivalent

Experience

Essential

Proven administrative experience Knowledge of medical education Working in an educational environment

Desirable

Knowledge of the dental education system Working in an NHS environment

Knowledge

Essential

Knowledge of and proven experience of using Microsoft Word and Excel

Personal Skills

Essential

Prioritising workload Record keeping, following administrative procedures Working to strict deadlines, undertaking tasks under own initiative Organisation skills Excellent written and verbal communication, for internal and external stakeholders

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