Senior CloudOps Engineer

3 months ago

Theale, United Kingdom HelpSystems LLC Full time
Problem Solvers. Proactive Protectors. Relentless Allies.

Ready to join us? Let's get started.

WHAT YOU'LL DO
  • Design and Implement Technical Solutions: Develop cutting-edge technical solutions on cloud infrastructure to meet business requirements, emphasizing scalability, reliability, security, automation, and performance.
  • Execute operational engineering tasks such as platform upgrades, server patching, monitoring, configuration, troubleshooting, and documentation.
  • Identify, design, and deploy effective monitoring and alerting systems to track service events related to performance, scalability, availability, and reliability.
  • 24/7 Support: Provide round-the-clock support as part of an on-call rotation team, responding to after-hours infrastructure alerts and inquiries from the application support team.
  • Define and uphold critical cloud policies concerning Security, Service Level Agreements, Disaster Recovery, Shared Responsibility, Acceptable Use, and Data Retention.
  • Participate in discussions related to cloud strategy, contributing insights and aiding decisions regarding overall cloud design and the best approach for implementing cloud solutions.
  • Undertake any other duties as assigned.
QUALIFICATIONS

Technical Skills:
  • Proven track record with 7+ years of hands-on experience in DevOps or cloud operations roles.
  • Bachelor's degree in Computer Science, Management Information Systems, or related field (preferred).
  • Certification in Microsoft Azure Fundamentals, Associate, or Expert level, or equivalent cloud-related certification (preferred).
  • Ability to utilize CI/CD tools such as Tekton and Jenkins effectively.
  • Proficient in Infrastructure as Code (IaC) methodologies, preferably with Pulumi, Terraform, etc.
  • Familiarity with CD tools like Flux CD or Argo CD is advantageous.
  • Familiarity with React/Northstar frameworks is a plus.
  • Strong DevOps skills, including hands-on experience with Azure Cloud Operations and Administration.
  • Skilled in managing various operating systems including Linux/UNIX, Windows, Mac, etc.
  • Proficiency in scripting languages, especially Python.
  • Proficiency in SRE principles, focusing on Problem Management, Availability Management, and SLA Management.
  • Ability to implement effective observability practices and respond to incidents promptly.
  • Proficient in managing Kubernetes infrastructure and providing operational support.
  • Expertise in cloud networking, particularly within Kubernetes environments such as AKS.
  • Experience deploying web and service-based applications in both Windows and Linux environments.
  • Ability to debug logical, syntactical, and run-time issues efficiently during development.
  • Proficient in implementing robust application logging for security and auditing purposes.
  • Experience with integrating and working with web service APIs using various programming models.
  • Knowledge of VPC Configuration, Networking, Security Groups, Firewalls, NAT, and packet filtering.
  • Working knowledge of IP networking, VPNs, DNS, and load balancing.
Soft Skills:
  • Demonstrates excellent problem-solving skills, efficiently managing multiple concurrent projects and meeting deadlines with minimal supervision.
ID: 3060

About Us

This is Fortra, where we're making a difference by offering a best-in-class solutions portfolio, proactively adapting to the ever-evolving cybersecurity threat landscape, and putting people first. Fortra is a cybersecurity company like no other. We're known for our innovative software and services, world-class support, and the commitment and satisfaction of employees across the globe. Our approach is different, and we're proud of that. For more information about what it's like to work for us, and learn about our culture, benefits, or perks, connect with us on LinkedIn.

We Are Fortra

Our people make us great. Our employees are a resilient and diverse group of global problem solvers, proactive protectors, and relentless allies, empowered to show up every day authentically, ready to fight the good fight with Fortra. Here at Fortra, we believe we're stronger when we're all stronger. That's why we're committed to supporting and empowering our employees through a host of offerings, including competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more

Visit our website to learn more about why employees choose to work for Fortra. Remember to check out our Glassdoor to learn what our employees are saying and connect with us on LinkedIn.

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.

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