School Business Manager

7 months ago

Hatfield, United Kingdom University of Hertfordshire Full time

Main duties and responsibilities

You will be coordinating and managing the delivery of efficient, effective and professional administrative support in an integrated School encompassing Engineering, Computer Science, Physics, Astronomy and Mathematics, at both strategic and operational levels, located in a brand new state-of-art purpose built STEM building, supporting the Dean, School Executive Group and senior academic managers. You will be responsible for the management of all aspects of School-based administration across a broad range of functions including human resources, governance, events management, admissions and marketing, business continuity and planning, data collection and returns. This will also include acting as a single point of contact and liaising with other departments across the university with regards to issues and tasks, ensuring the school management are informed. You will ensure the development and maintenance of effective and comprehensive range of communications within the School and more widely in the University. You will support the Dean to provide a happy, professional, and effective School-based administrative staff team that supports the work of academic staff, promotes positive student experiences, success and engagement, and will liaise with relevant professional services across the University, in particular the Student Administrative Service, Research Office, Estates, Enterprise and Business Development, and the Careers and Placements Team. Skills and experience You must have substantial proven administrative experience at an appropriate level including proven experience of monitoring and evaluating services. In addition to this you must have proven experience of working with a wide range of people in a customer focused environment, including supporting committees / working groups and taking minutes. The post requires existing management experience, including quality assurance processes. You will be able to outline your experience of managing work activities which have required high level of collaborative working, time management and negotiating skills in a busy environment. The role requires you to have experience of promoting equality, diversity and staff wellbeing. You may already have prior experience in an administrative leadership role in Higher Education, project management experience, financial administration and procurement, admissions, marketing and recruitment and of the administration and management of Human Resources. You must have excellent communication and interpersonal skills at all levels, with both written and oral communication. You must have proven organisational skills and be able to work under pressure with minimum supervision, whilst maintaining a high standard and close attention to detail. You will need to be able to use digital media to a highly competent level including software such as Microsoft Office, the internet and other technologies for communication and information purposes, to support and improve working practices. Having the ability to motivate and mentor staff, build and lead teams, and operate an enterprising, flexible, proactive approach when using initiative to deliver service standards are all key required skills. You will also bring professional or specialist knowledge or experience to support informed decision making and advice on complex processes. Qualifications required You must hold a minimum of a Degree or an equivalent qualification, or have proven administrative experience. Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification. We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work, or demonstrate access to UK Right to Work, before an offer is made.

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