Key Client Project Manager

1 month ago


Richmond, United Kingdom Bureau Veritas Group Full time

An award-winning employer , our people are trusted and responsible , believing in what they do with a clear commitment to contribute to transforming the world we live in and shaping a world of trust. Bureau Veritas operates in a wide range of sectors, delivering Testing, Inspection and Certification services to some of the world’s biggest household names. With more than 400,000 global clients and a reputation for quality , we are at the forefront of service and innovation.

Our people are at the heart of everything we do , which is why we have worked hard to create a supportive and engaging working environment, which is open and inclusive and individuals are given the opportunity to fulfil their potential and really leave their mark.

Job Title: Key Client Project Manager

Location: Homebased - must be UK based

Package Starting at £38k + company bonus + excellent benefits and rewards package

Looking for a new challenge? Are you a Project Manager with international implementation experience?

Do you have prior of experience in certification?

Are you looking for a role and organisation where you can leave your mark?

If ‘Yes’, this is the perfect role for you

About the Role

Responsible for the successful coordination of implementation projects for large, potentially global clients.

The Project Manager will build strong relationships with various stakeholders, both internal and external, to ensure that key client projects are delivered on time and to budget. The Project Manager will be responsible for monitoring project status, tracking risks, issues and resources, and ensuring successful completion of deliverables.

The Project Manager will be working in an agile environment so will also be involved in the product roadmap and strategy.

Responsibilities include:

Analysing the success of projects delivered, producing reports and data analysis as supporting evidence. Coordinate the delivery of key / large client projects, forming strong relationships with the client and developing communication channels between the relevant parties. Provide ‘solutioning’ input during the commercial phase. Interpret requirements and accurately transpose them to solutions for the customer contracts. Provide support during offers and the cost estimation process. Coordinating the delivery of won contracts including informing all operational teams of the project scope. Conduct client workshops and training of the client key users on platforms such as ‘Maestro’. Remain within the scope of the project or otherwise coordinate variations of contract, to cover costs arising from out-of-scope work. Continuously assess delivery methods and processes in order to provide recommendations for improvement. Identifying and implementing KPIs and project milestones and ensuring Service Level Agreements are understood by all stakeholders, tracked and then met. Acting as the key contact for clients, regularly updating key stakeholders on project status and ensuring continuous alignment with expectations.

About You

Experience & Skills

Demonstrate experience of coordinating the different phases of large-scale projects from scoping, requirement identification, specification documenting, budget tracking, stakeholder management, client communication and delivery/support. Have experience of working in an agile environment with cross functional teams. Excellent Presentation and Communication Skills. Ideally able to demonstrate a good working knowledge of management system certification products and services Excellent organisational skills, reliable, energetic, pro-active. Fluent in English.

Qualifications Required:

Educated to degree level or equivalent. Project manager certification (desirable).

Why Bureau Veritas

Flexible working patterns available to ensure that you maintain career progression and a healthy work life balance.

Our people are at the heart of everything we do, which is why we have worked hard to create a supportive and engaging culture, where individuals are given the opportunity to fulfil their true potential.

At Bureau Veritas you can benefit from a busy and varied client facing environment, working with market leaders across a wide range of sectors including but not limited to:

Food manufacturing, Chemical manufacturing, Banking, Retail, Logistics, Power and Utilities including Nuclear, Automotive, Public Sector, Mobile Plant, Emergency Services, Transport and Construction.

We pride ourselves on our partnership approach, which means you will be encouraged to develop strong client relationships - combining technical expertise with service excellence to exceed your clients’ expectations.

What we offer

Starting salary of £38k 25 days  holiday +  bank holidays with the option to buy or sell 5 holidays, plus an option to carry over 5 days Combined pension contributions of  up to 12% Share in Success company bonus scheme - We recognise that overall business success is due to the contribution made by every employee Annual Salary review Flexible benefits scheme, to suit what is important to you including Life Cover, Private health care, Dental Care, GymFlex, Techscheme, Enhanced Maternity/Paternity policy, Give as You Earn scheme & Travel Insurance Health and Wellbeing Support through; Mental Health First aiders, Employee Assistance programme & Smart Health services Working for an Industry leading global Inspection company certified as a UK Top Employer for the last nine years in a row

Please be aware that all roles within Bureau Veritas UK&I may require a DBS, Credit or Security Clearance Check.

Bureau Veritas is an equal opportunity employer. No job applicant or employee shall receive less favourable treatment because of their gender, marital or civil partnership status, sexual orientation, colour, race, ethnic origin, religion, disability or age.

Bureau Veritas operates a strict Code of Ethics that ensures the proper conduct of our day-to-day business.



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