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Senior Information Governance Officer

2 months ago

StokeonTrent, United Kingdom NHS Midlands and Lancashire Commissioning Support Unit Full time

NHS AfC:

Band 6

Job overview

We have exciting opportunities in our Information Governance (IG) Service at Midlands and Lancashire Commissioning Support Unit.

NHS Midlands and Lancashire Commissioning Support Unit (ML) is one of the biggest and best-performing commissioning support units in the country, with among the highest levels of staff and customer satisfaction.

The Information Governance service are experts at supporting NHS partners with their improvement, transformation and innovation plans, projects and strategies - improving clinical outcomes, delivering better patient experiences and driving down the cost of care.

The post-holder will provide specialist information governance consultancy expertise and insight to programmes and projects to achieve beneficial changes in line with the strategic goals of the CSU and its customers and contributing to the development and provision of IG support to customers.

This role will contribute to thought leadership on information governance requirements wherever the need exists across the CSU regions and portfolio. This is will be in the context of Integrated Care Systems (ICSs) and to include projects concerned with interoperability, large scale analytics, and digital solutions. The Senior Information Governance Consultant will be responsible for work that is highly complex in nature and will have involvement from a range of organisations/services/stakeholders at a regional and possible national level.

Main duties of the job

·Provide specific advice and guidance to projects and carry out the initial review and completion of Data Protection Impact Assessments and Data Sharing/Processing Agreements, providing Information Governance Consultant with the recommendations on whether to send on to Caldicott Guardians and SIROs for approval and the rational for that decision.

·Be responsible for the production an annual delivery plan and any associate regularreports identifying the organisations progress against the DSP Toolkit as necessary, any risks to compliance, statistical progress against the training requirements and identification of areas for improvement, within agreed timescales ensuring that key performance indicators are consistently achieved.

Working for our organisation

NHS Midlands and Lancashire is one of the best-performing commissioning support units in the country. Working as a team of over 1, expert staff based across the Midlands and North West to make a difference – for our customers, patients and communities.

Offering a full range of professional services to hospital trusts, local authorities, integrated care systems (ICSs) and other public bodies\ across the country, our NHS values underpin everything we do.

The Information Governance team supports multiple organisations all with differing needs and service requirements.

We provide a supportive environment to learn and develop, with the opportunity to further your skills/career within an evolving environment.

Joining our innovative team comes with a range of benefits including flexible/agile working arrangements, pension scheme and generous annual leave allowance.

With our training schemes/support networks, you will be empowered to play a leading role in the future of healthcare. As a member of NHS staff you will receive plenty of discounts too.

Please note for any NHS candidates in substantive roles applying for fixed terms contract positions (both for internal and external applicants), these have to be agreed on a secondment basis. Prior to applying for the position, you must discuss with your current Line Manager and HOS to ask permission to be released on a secondment basis, should you be successful in your application

Detailed job description and main responsibilities

As a Senior Information Governance Officer, you will:

·Be responsible for the production an annual delivery plan and any associate regularreports identifying the organisations progress against the DSP Toolkit as necessary, any risks to compliance, statistical progress against the training requirements and identification of areas for improvement, within agreed timescales ensuring that key performance indicators are consistently achieved.

·Be responsible for ensuring that any reports, papers, including relevant cover sheets, are prepared, and submitted in a timely manner for any meetings at which the IG Team service will be represented or discussed.

·Assist with the investigation of IG breaches, including advising on the completion of RCAs, identifying immediate mitigating actions, escalation to the IG Consultant where required and assisting with further reporting to the ICO/DSPT/NHSE for breaches identified as significant and reportable.

·Assist with investigations for all levels of breaches including those which are not reportable to the supervisory authority. To provide a response and action plan to all IG breaches which is agreeable with the ML teams and/or customer and oversee the actions through to completion.

·Undertake an annual review (or adhoc as required) of Information Governance Policies and Procedures, in line with the Toolkit requirements and changes in legislation or national best practice within the year to ensure that they remain relevant and fit for purpose whilst reflecting local requirements including strengthening procedures where data breaches have occurred.

·Assist in undertaking a review of IG policies and procedures to ensure IG compliance.

·Provide specific advice and guidance to projects and carry out the initial review and completion of Data Protection Impact Assessments and Data Sharing/Processing Agreements, providing Information Governance Consultant with the recommendations on whether to send on to Caldicott Guardians and SIROs for approval and the rational for that decision.

·Ensure the IG call management system is kept up to date, providing administrative support to the Information Governance Consultant with this where necessary.

·Include within breach action plans and work closely with teams and make recommendations where breaches identify a need for:

- Process Change

- Staff Briefings

- Training

- Information Asset Registers/Data Flows to be updated

- Absence/Update of contracts/agreements

- Third party contract management

·Link directly with the organisation IT services as appropriate to ensure that all CareCERT notifications are acted upon and that where required, plans are put in place to ensure that the implementation of any relevant changes are undertaken in a timely manner by the relevant services.

·Be responsible for the day-to-day implementation of the Information Risk Work Program.

·Following submission of Information Asset Registers and Data Flows, the Senior Information Governance Officer will be responsible for the final approval ensuring accuracy and continuity of the records for all services.

·Support Information Asset Owners with the completion of Information Risk action plans, review those plans against whether they will mitigate or reduce the risk sufficiently and submit to the Senior Information Risk Owner including a recommendation as to what action should be taken.

·Ensure System & Software assessments/audits completion and assessment as well as 3rd party assurance audits

·Be responsible for working directly with IT, BI and Business Continuity to ensure all technical aspects of toolkit are completed and that there are clear links between them and the IG service, with particular focus on:

·To provide advice and support to the SIRO and the Caldicott Guardian in relation to all aspects of Data Protection compliance.

·Oversee the training statistics, ensuring that compliance is achieved and highlighting to the relevant staff where non-compliance is becoming an issue via reporting and associated meetings where the report is discussed.

·Be responsible for the delivery of remote specialist IG training, either on a group or 1-1 basis, including but not limited to:

- Information Risk Training

- Information Breach Training

- Subject Access Request Training

- Freedom of Information Training

- Data Protection Impact Assessment Training

- Primary Care Training

·Complete a training/learning needs analysis for all staff within the customer organisation to ensure any specialist IG training needs are identified.

·Respond to complex IG queries and provide advice and guidance within the required time frames and linking with other staff members as required.

Person specification

Experience

Essential criteria

Specialist knowledge across breadth of Information Governance agenda gained through working within an information governance service supporting training delivery and IG Toolkit compliance for at least 2 years.

Qualifications

Essential criteria

Skills

Essential criteria

Experience of writing detailed and complex reports. Experience of Data Protection Impact Assessments and Data Sharing/Processing Agreements.

Qualities

Essential criteria

Demonstrates loyalty, honesty and integrity and promotes organisational values.

MLCSU is committed to our process of redeployment at risk members of our existing workforce to new roles. As such, all job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Employer certification / accreditation badges

Documents to download

People Promise - Senior Information Governance Officer - Band 6 (PDF, .8KB) Applicant Recruitment Journey (PDF, .6KB) MLCSU Careers - Information Pack (PDF, title="Megabytes"> MB) Apply online now

Further details / informal visits contact

NameCharlotte MountfordJob titleStrategic IG LeadEmail number