![Lancashire & South Cumbria NHS Foundation Trust](https://media.trabajo.org/img/noimg.jpg)
Clinical Administrator
4 weeks ago
Job summary
The post holder will provide a comprehensive administration and information service across the Community and Wellbeing Network, and coordinate their activities with other members of the administration team to ensure an efficient and confidential service is provided. The post holder will be aligned to a specific team and is required to work flexibly in response to the needs of the networks administrative service providing cover to departments on various sites as directed by their Administration Line Manager to ensure continuity of a quality service provision.
Main duties of the job
To be the first point of contact for the unit/department providing a comprehensive customer service and enquiry provision to internal and external customers of the Trust.
Provide a comprehensive administrative service which may cover compilation of reports and other correspondence on behalf of the manager and other members of the team, ensuring a high standard in accordance with Trust standards.
Workcollaboratively with the appropriate management teams and other departments including clinicians to ensure that the appropriate leads are notified in the case of matters of urgency and dealt with in a timely manner.
About us
Lancashire Care NHS Foundation Trust was established in April 2002 and authorised as a Foundation Trust on 1st December 2007. The Trust provides health and wellbeing services for a population of around 1.5million people. The services provided include community nursing, health visiting and a range of therapy services including physiotherapy, podiatry and speech & language. Wellbeing services provided include smoking cessation and healthy lifestyle services. The Trust specialises in inpatient and community mental health services. Lancashire Care NHS Foundation Trust covers the whole of the county and employs around 7,000 members of staff across more than 400 sites.
Lancashire Care NHS Trust is a great place to work and has a sound future as a leading provider of excellent mental health and substance misuse services. The Trust invests in its staff and seeks to provide them with opportunities for training and personal development.
Job description
Job responsibilities
Applications are invited for an Administrator to provide a comprehensive service to the NHS Talking Therapy teams at various locations across Lancashire. The post holder will coordinate their activities with other members of the administration team to ensure an efficient and confidential service is provided.
The post holder will work at Gannow Lane Resource Centre, Burnley with the potential to have to travel to other NHS Talking Therapy bases and required to work flexibly in response to the needs of the networks administrative service, providing cover to departments on various sites as directed by their Administration Line Manager to ensure continuity of a quality service provision.
Evidence of relevant previous experience, a good general education and excellent communication and organisation skills are essential. Knowledge of working within the NHS will be an advantage and computer skills will be essential.
The successful applicant will require a flexible approach and the ability to work within a busy team. They will also be expected to use their own initiative and work unsupervised to ensure the effective coordination of duties.
Person Specification
Qualifications
Essential
Administration qualification at NVQ 2 / RSA 2 or equivalent experience. ECDL or equivalent experience.
Knowledge
Essential
Working with databases Working with Microsoft Office applications
Experience
Essential
Working in an office environment. Data inputting and checking. Diary management.
personal Qualities
Essential
Excellent telephone manner. Treats people with courtesy and respect at all times.
Skills
Essential
Good grammar and numeracy skills. Excellent keyboard skills. . Excellent keyboard skills. Good organisational skills. Excellent communication both written and verbal. Proof reading skills.-
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