District Nursing Business Support
3 months ago
The District Nursing teams work across East Lancashire to provide patients with long term or complex conditions with care in their own homes.
An exciting opportunity to join the District Nursing Service has arisen, and we are looking for an experienced administrator to join a newly established busy District Nursing Clinical Triage Hub, based at Burnley General Hospital
Good communication and interpersonal skills are essential, together with the ability to work as part of the team and independently. The post requires a self-motivating individual with a pro-active approach to administration and an ability to manage professionally patient enquiries.
Working alongside the nursing team to managing patient referrals, inputting patient information and allocating clinical schedules onto the electronic record and appointment scheduling system (EMIS). Answering the phone to patients, relatives and professionals and handling those enquiries with sensitivity and professionalism. Managing and prioritising unpredictable and frequently interrupted busy workload.
Flexibility is paramount as you could be asked to cover an alternative shift to meet the needs of the service.
Established in 2003, East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute and community healthcare for the people in Pennine Lancashire.
The organisation puts safety and quality at the heart of everything we do, invests in and develops its workforce, works with key stakeholders to develop effective partnerships and encourages innovation and pathway reform to deliver best practice.
We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work and achievements.
To read more information about the advertised role, and the main job duties/responsibilities, please open the Job Description and Person Specification located under the supporting documents heading.
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