Renewal Sales Account Manager

2 weeks ago

Reading, United Kingdom Proofpoint Full time

It's fun to work in a company where people truly BELIEVE in what they're doing

We're committed to bringing passion and customer focus to the business.

Corporate Overview

Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.

We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation cybersecurity.

The Role
Our business model is predicated on growth of new business and recurring renewals. We have a tremendous global track record of customers’ renewing their contracts with Proofpoint .
EMEA is set to become the growth engine for Proofpoint and while we are expanding our business rapidly, we need to ensure that our customers also renew at this level. To that end we are increasing our renewals team to support the EMEA sales organisation.
The successful candidate will be initially focussing on Tessian customers for the remainder of this year and then will be transitioning across to Proofpoint customers. The successful candidate must be self-starting, responsible, mature, highly-motivated Renewal Sales Account Manager. In this role, you will work alongside the account managers (and sales engineers and channel account managers) to ensure the satisfaction of our existing customer base and secure their subscriptions.
The role will demand interaction with customers , as well as with technical staff within the traditional IT organization.
Successful candidates will also have sound sales experience and excellent business acumen blended with strong interpersonal and presentation skills.
Extensive experience of building commercial proposals, understanding of detailed sales order booking process and the ability to negotiate creative deals to enhance our customer relationships is critical.

Day-to-day Responsibilities

Driving the qualification, quoting, and Salesforce processes with Accounts Managers and Regional Directors to bring renewals to a close

Forecast daily, monthly, quarterly accurately via Salesforce (and Excel as required)

Meet or exceed customer renewal revenue quota

Coordinating multiple resources within an account

Establishing and maintaining strong business relationships at the executive level

Proactively identify customer issues, work with the larger Proofpoint team to resolve them

Research customer organisational structure and track information within Salesforce.com

Gather and track information regarding customers implementation and support activity

Maintain up-to-date knowledge of Proofpoint’s competitive positioning in the marketplace

Develop customer quotes through Excel, manage customer data within Salesforce.com

What You Bring To The Team

Must have strong written and verbal communication skills and be able to clearly and effectively articulate Proofpoint’s value

A highly collaborative, relationship-oriented approach to work alongside the existing Proofpoint account teams as well as

Must be extremely organized, detail and process oriented

Must be a self-starter with the ability to work independently or in a team environment

Ability to manage multiple tasks and use good judgment in resolving difficult issues

Ability to coordinate Proofpoint resources to execute a complex sales strategy

Working knowledge of Microsoft Office (especially Excel) and web conferencing tools

Ability to use Salesforce.com and other on-line tools effectively

Experience selling to IT departments, IT management and Legal is preferred

Fluency in English and at least one additional language / languages is required.

Why Proofpoint
We are wholly devoted to helping our customers protect their greatest assets and biggest security risk their people. That’s why we’re a pioneer in next-generation cybersecurity — and why more than half of the Fortune 100 trust us as a security partner. We welcome candidates from all walks of life. Apply today and explore your future #LifeAtPFPT # #LI-MC4
 

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

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