Medical Workforce Officer

2 weeks ago


Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

Job summary

To assist in the day to day provision of a comprehensive and efficient first line support service for all E-Rostering Systems. Provide first line support and technical advice and assistance to all Trust staff and external customers, using own judgment in providing a response Support the training of staff and system users: participate in the orientation and training of newly appointed staff to the E-Rostering systems, providing support and coaching where necessary and to provide E-Rostering system advice to end users. Be able to troubleshoot system software and hardware issues and escalate within the team or to ICT as required Assist with data entry.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Main duties of the job

Independently initiate and produce relevant reports and assist in the generation of training guides as required. . To monitor and perform regular system routines/audits reviewing the performance of the E-Rostering system and informing staff groups to ensure maximum organization efficiency. Preparation and dispatch of appropriate level correspondence to personnel within the Trust and to external customers. Liaise with other staff as appropriate, dealing with E-Rostering system support requests via telephone, email or personal visits. Some if which may be of a sensitive nature. Work with the E-Rostering Team to implement any changes that occur to working practices via new policies /strategies. Identify and investigate problems and queries including those of a complex nature that relate to the E-Rostering systems, utilising information from other associated data systems/information sources, or by reference to originator of the problem and take appropriate action

Previous applicants need not apply.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Job description

Job responsibilities

To provide basic roster action training of E-Rostering systems to users being aware of potential barriers to understanding. To assist in maintaining department website To process access/training/flexible working documents and reports, maintain & manager paper records, enter/store personal details within system To understand payroll deadlines/processes to ensure appropriate documentation to facilitate payment of Trust staff is completed in a timely manner. To be able to communicate with payroll services clearly and appropriately when dealing with payroll queries both simple and complex. Assist with the maintenance of users access to all elements of the E-Rostering system Maintain excellent customer care skills and professionalism when interacting with all members of the multidisciplinary team. Ability to tactfully deal with difficult situations and aid understanding. Manage own workload seeking direction from the System Administrator/ Lead Nurse when deemed necessary. Priorities changes in workload to meet demand or to system/Trust requirements.. To identify possible new ways of working and efficiencies for the department To ensure that all work is undertaken with regard to the Trust policies and procedures

For further details please see the attached job description.

Person Specification

Qualifications

Essential

See supporting documents

Desirable

See supporting documents

Experience

Essential

See supporting documents

Desirable

See supporting documents

Knowledge

Essential

See supporting documents

Desirable

See supporting documents

Skills

Essential

See supporting documents

Desirable

See supporting documents

  • Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

    We are looking for a team player who is self motivated, hardworking with excellent communication skills and can-do attitude. The post holder will proactively manage the security and maintenance of the ESR system and assist in its development, in accordance with current HR/Finance/Payroll policies and procedures. Training will be provided. **Please be...


  • Coventry, United Kingdom We Are Workforce Ltd Full time

    Job Title: Quality 26 Days Hols plus bank Holidays ~ Pension To help support and maintain relevant ISO 9001 standards. To ensure that the need for process improvement and the involvement of the process users is a part of the company culture. QA responsibility for Fabrication, Warehouse, Stock Control, Transport, Planning and Scheduling. Ensure...


  • Coventry, United Kingdom The Air Ambulance Service Full time

    **Job Advert** **Role: Logistics and Operational Officer** **Salary: £30,000 pa (based on 37.5 hours)** **Hours: 37.5 (negotiable)** **Base: WN air base or DLR air base** The Air Ambulance Service provides two very important services Helicopter Emergency Medical Services (HEMS) and the Children’s Air Ambulance which provides paediatric transfers...


  • Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

    Job summary This post will provide a specialised, comprehensive and confidential administration service. The post holder is responsible for coordinating parts of the medical teaching programme for the Foundation Years 1 and 2 trainee doctors for the South Warwickshire rotation at UHCW. This involves working with the Postgraduate Medical Education team...

  • Quality Manager

    4 weeks ago


    Coventry, United Kingdom Workforce Staffing Ltd Full time

    Job Title:    QualityLocation:    CoventrySalary: 40k PAHours:  08:30 - 16:45 with 45 Minutes Lunch    What's in it for you? 26 Days Hols plus bank HolidaysHealth CarePension Job Role : To help support and maintain relevant ISO 9001 standards.To guide & instruct the company on the responsibilities associated with the standard's requirements...

  • Medical Secretary

    6 days ago


    Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

    Dermatology is one of the busiest outpatient departments in the Trust and you will need to be super-organised and be able to work at pace and manage a very busy workload. We are a very friendly department and we will make sure that you are well supported. We are seeking to appoint a Medical Secretary with the following skills and experience: - Working...

  • Bench Joiner

    2 days ago


    Whitley, Coventry, United Kingdom Workforce Staffing Ltd Full time

    We are recruiting a Bench Joiner in CV6 with immediate start.Monday to Friday, 08:00am – 17:00pm£14.00 - £15.00 per hourAs a Bench Joiner, you will be responsible for crafting a variety of wooden products including fire doors, windows, cupboards, and wardrobes. The ideal candidate will have a keen eye for detail, excellent woodworking skills, and a...

  • Quality Manager

    1 month ago


    Coventry, United Kingdom We Are Workforce Ltd Full time

    Job Title: Quality Location: Coventry Salary: 40k PA Hours: 08:30 - 16:45 with 45 Minutes Lunch What's in it for you?26 Days Hols plus bank Holidays Health Care Pension Job Role : To help support and maintain relevant ISO 9001 standards. To guide & instruct the company on the responsibilities associated with the standard's requirements...


  • Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

    Why not consider joining the Patient Experience Team as a Complaints Officer. To work within our integrated Quality Department to ensure complaints and enquiries are investigated and responded to within national and locally set timescales. To support senior members of staff and all wards and departments to enable timely and high quality investigations...


  • Coventry, United Kingdom Coventry City Council Full time

    COVENTRY CITY COUNCIL Principal Environmental Health Officer In line with our One Coventry Values, we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from...

  • Failsafe Officers

    4 weeks ago


    Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

    The Failsafe Officer (FO) will support the Ophthalmology service and ensure patients are managed within the guideline timescales. The post of Failsafe Officer will provide the interface between clinicians, supporting staff and patients to manage and develop the overall patient pathway. Oversee the day to day management plans for patients through liaison...


  • Coventry, United Kingdom Coventry City Full time

    Jobs and careers with Coventry City Council In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community...


  • Coventry, United Kingdom Coventry City Council Full time

    Coventry is expanding with a growing population, a buoyant and increasing private rented sector. A key strategic priority for the Council is to therefore keep residents safe and tackle poor housing conditions. The Council currently responds to complaints in the Private Rented Sector and implements the Mandatory and Additional HMO licensing schemes to...


  • Coventry, United Kingdom The Chartered Institute Of Housing Full time

    Job Advert **Job Title**: Membership support officer **Band**: 7 **Salary**: £12,000 **Location/Base**: Hybrid - Home / CIH office **Hours**: Part time, 17 hours per week (Monday, Tuesday all day, Wednesday 9am -12.30pm) **About us** The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in...


  • Coventry, United Kingdom The Chartered Institute Of Housing Full time

    Job Advert **Job Title**: Customer lead engagement officer **Band**:6 **Salary**: £27,000 - £28,000 **Location/Base**: Hybrid - Home/CIH office **Hours**: Full time, 35 hours per week **About us** The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call...

  • Regulatory Affairs

    1 month ago


    Coventry, United Kingdom TribePost Ltd Full time

    Herald Way, Binley Industrial Estate, Coventry CV3 2RQ, UK SFM Ltd are recruiting for a Regulatory Affairs and Quality Manager to join the team in Coventry, CV3 2RQ! Regulatory Affairs and Quality Manager Contract: Full time, Permanent Regulatory Affairs and Quality Manager – Benefits: Contributory pension scheme Life cover Cash Back...


  • Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

    A golden opportunity has arisen for a Consultant Medical Oncologist with special interest in Melanoma, Lower GI Cancers and Acute Oncology to join our Oncology team at University Hospitals Coventry and Warwickshire NHS Trust. The post holder will work with site specific local and specialist MDTs for Skin Cancer at UHCW, AOS/CUP MDT at UHCW and lower GI...

  • Medical Secretary

    4 weeks ago


    Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

    To provide a specialised, comprehensive and confidential patient centred clinical administration and secretarial service to the Surgical Services team in accordance with Departmental, Trust and National standards, policies and procedures. To act as a source of advice and guidance regarding the specialism for patients. 1. To ensure, wherever possible, that...

  • Probation Officer

    4 weeks ago


    Coventry, United Kingdom Ministry of Justice Full time

    **Probation Officer - Coventry - 67929** **£30,812 - £38,289** **Coventry**: **Applicant MUST hold a Probation Officer qualification** *** **Pay Progression 2023-2024**: *** **Band 4** *** **Year One - **£30,812** *** **Year Two - **£33,011** *** **Overview of the job** *** **Post holders will undertake the full range of offender management tasks...

  • Medical Secretary

    4 weeks ago


    Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

    An exciting opportunity has arisen to join our Respiratory Nursing admin team. We are looking for an enthusiastic, proactive and conscientious individual with excellent PA, admin and organisational skills. The post holder will be a key point of contact for the Respiratory Nurses. To provide a specialised, comprehensive and confidential patient centered...