Customer Lead Engagement Officer
2 weeks ago
Job Advert
**Job Title**: Customer lead engagement officer
**Band**:6
**Salary**: £27,000 - £28,000
**Location/Base**: Hybrid - Home/CIH office
**Hours**: Full time, 35 hours per week
**About us**
The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.
**About you**
We have an exciting opportunity for a confident and enthusiastic individual to join our membership team, supporting the business in delivering outstanding customer service across the organisation.
We’re looking for someone who is passionate about offering great customer service and is comfortable working in a fast-paced environment where the customer always comes first.
**How to apply**
CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community. If you feel you have barriers to applying, please get in touch as we would be happy to discuss any reasonable adjustments we can make to achieve and celebrate diversity.
Interviews are due to take place on **Wednesday 14 and Thursday 15 February 2024.
-
Customer Referral Officer
2 days ago
Coventry, United Kingdom Michael Sharma Group Full timeTEMPORARY - £14.30 per hour - Coventry Are you an experienced Customer Referral Officer looking for a new challenge? Do you have a strong background in providing excellent customer service within a service centre or delivery environment? If so, we have the perfect role for you! Our client, a leading housing organisation based in Coventry, is looking for a...
-
Communications & Engagement Officer
7 days ago
Coventry, United Kingdom Coventry University Full timeCoventry University Group is a global education group with a mission of Creating Better Futures. Driven by our passion and belief that through education, equity, and innovation our students, people, and communities are empowered to transform their lives and the world around them. We do not stand still - innovation is part of the DNA here - and we are always...
-
Communications Officer
21 hours ago
Coventry, United Kingdom University of Warwick Full time**Location** *** **1** *** University of Warwick Campus, Coventry **Department** *** **1** *** Warwick Business School - Marketing & Communications **Position Type** *** **1** *** Full Time, Permanent **Salary** *** **1** *** £33,966 - £44,263 per annum **About the Role** *** **1** *** As Communications Officer for Alumni Engagement,...
-
Community Engagement Manager
7 days ago
Coventry, United Kingdom VMA GROUP Full timeB2B business with large branch network is looking for an experienced Internal Communications Manager with strong experience across engagement for both employees and wider stakeholders. Taking ownership of community and partner engagement across D&I campaigns, programmes, charitable activities and relationships as well as working closely with HR to better...
-
Lead Consultant
2 days ago
Coventry, United Kingdom Coventry University Full time**12 months Fixed Term Contract Maternity cover** The Lead Consultant - Intercultural Engagement is a key role in a sector-leading service that supports students with gaining international experience through virtual mobility and preparing students for successful careers. This role plays an important part in ensuring that students from across the University...
-
Internal and Community Engagement Manager
7 days ago
Coventry, United Kingdom VMA GROUP Full timeJob Description B2B business with large branch network is looking for an experienced Internal Communications Manager with strong experience across engagement for both employees and wider stakeholders. Taking ownership of community and partner engagement across D&I campaigns, programmes, charitable activities and relationships as well as working closely...
-
Customer Support Lead
2 days ago
Coventry, United Kingdom Bright Future Recruitment Full time'As an established Manager, you will already have a successful track record of leading people and will be known for engaging, motivating and leading by example. You will know the importance of creating a great working culture, not because it sounds good but because you want the best for your team. You have excellent leadership and communication skills and...
-
Customer Relations Support Officer
1 day ago
Coventry, United Kingdom Stonewater Full time12 Month Fixed Term Contract Here at Stonewater, we are looking to appoint a Customer Relations Support Officer. This is a fantastic development opportunity, one which will allow you gain the knowledge and experience to become one of our Customer Relations Officers! Our Customer Relations Support Officer will play a vital role in helping Stonewater to...
-
People Support Officer
21 hours ago
Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timeWe are seeking a dynamic, driven, and creative People Support Officer to join our lovely People Support team. You will have a genuine passion for making a positive difference to people’s experience at work. This is an exciting opportunity to help us build on the People Strategy we have introduced over the last year; focused on ensuring staff wellbeing is...
-
Early Careers Engagement Consultant
7 days ago
Coventry, United Kingdom Contechs Full timeEarly Careers Engagement Consultant **Our high profile customer in the automotive industry is looking for a Graduate Schools Engagement Consultant.** **£22.00 per hour - Inside IR35 - Umbrella Rate** The schools’ engagement strategy aims to develop the future capabilities of young people, aligning this to the various early careers opportunities...
-
Technology Lead
2 weeks ago
Coventry, United Kingdom SF Recruitment (Tech) Full timeLooking for a technology lead to join a global brand as they drive their offering. Having Telematics experience from working with a fleet business is essential. £50-£60, % bonus, life assurance 2.5x salary + enhanced company sick pay + 5% pension. This is a mostly remote role with the odd meeting on site (mileage paid). Part of the commercial team,...
-
Customer Service Coordinator
20 hours ago
Coventry, United Kingdom Millbrook Healthcare Group Ltd Full timeWe are currently looking for a **Customer Service Coordinator** to join the team within our Warwickshire Community Equipment Service Centre. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our community healthcare equipment. You'll be...
-
Resolution Officer
7 days ago
Coventry, United Kingdom Marston Holding Limited Full timeVacancy ID: - 038489 - Town: - Coventry - Closing Date: - Salary: - 24,495 **Resolution Officer** **Coventry** **£24,495** - Engage Services Ltd is part of the Marston Holdings Limited group of companies and works on behalf of many major household names from the utilities sector.- You will visit our client’s customers at their premises, both...
-
People Support Manager
Found in: Talent UK C2 - 7 days ago
Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timeJob summary Reporting to the Director of Organisational Development, this is a key role in leading and co-ordinating our Trusts cultural development programme towards being a more staff engagement and experience focused organisation where people from all backgrounds feel safe, heard, valued and looked after. Situated within the People Support Team,...
-
Customer Service Coordinator
5 days ago
Coventry, United Kingdom Mitie Full timeMitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit...
-
Customer Service Advisor
Found in: Talent UK 2A C2 - 5 days ago
Coventry, United Kingdom NES Fircroft Full timeRate of pay: £13.79p/h +33 holidays (25days+8BH) (Rate equivalent to £28,683) Mon – Fri: 8.30am - 5pmHybrid role: 3 days from home 2 in the office - the office is based at Courtaulds Way, Foleshill, CV6 12-months possibly longer (maternity cover) The Customer Service Advisor will work as part of a small...
-
Customer Service Advisor
Found in: Whatjobs ES C2 - 5 days ago
Coventry, United Kingdom NES Fircroft Full timeRate of pay: £13.79p/h +33 holidays (25days+8BH) (Rate equivalent to £28,683)Mon – Fri: 8.30am - 5pmHybrid role: 3 days from home 2 in the office - the office is based at Courtaulds Way, Foleshill, CV612-months possibly longer (maternity cover)The Customer Service Advisor will work as part of a small...
-
Customer Experience Officer
1 day ago
Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timeWhy not consider joining the Patient Experience Team as a Complaints Officer. To work within our integrated Quality Department to ensure complaints and enquiries are investigated and responded to within national and locally set timescales. To support senior members of staff and all wards and departments to enable timely and high quality investigations...
-
‘engage’ Sport
21 hours ago
Coventry, United Kingdom CV Life Full time**Reference Number: AT078** **Closing Date: 21st May 2024** **Hours: FT/PT/Flexible** **Rate of Pay: £22,500 pro rata** This is an exciting opportunity to be an ‘Engage’ Sport and Community Coordinator who has a passion for delivering educational sporting programmes. Are you enthusiastic and passionate about physical activity and well-being and can...
-
Customer Services Ombudsman Liaison Officer
20 hours ago
Coventry, United Kingdom Coventry City Council Full timeAbout the team we are recruiting to You may be based in one of several locations, we have a Customer Service Centre right in the heart of the city; Friargate - a large purpose built office by the train station along with several reception points across the city. Joining Customer Services is a really good stepping stone into a long term career with the...