We have other current jobs related to this field that you can find below

  • Helpdesk Team Leader

    2 months ago

    Wolverhampton, United Kingdom Black Country Healthcare NHS Foundation Trust Full time

    The **Helpdesk Team Leader **is responsible for the day to day supervision and coordination of the E&F Helpdesk within the department. They will ensure appropriate levels of staffing of the helpdesk, to ensure that the helpdesk delivers services across the Trust in the most efficient and effective way, organising, supporting and coordinating procedures to...

  • Administrator

    2 months ago

    Wolverhampton, United Kingdom Thompson AVC Full time

    We are seeking a professional senior administrator with an eye for detail and a passion for hitting timely deadlines. You will be working within our dedicated helpdesk facility who are responsible for scheduling planned maintenance and fault call outs throughout our diverse nationwide clients. As senior administrator you will be working in a supervisory...

  • Business Support Central Administrator

    4 months ago

    Wolverhampton, United Kingdom University of Wolverhampton Full time

    Estates and Facilities - Business Support Central Administrator An exciting opportunity has arisen for a central administrator to join the Estates & Facilities Directorate at the University of Wolverhampton. **Estates and Facilities - Business Support Central Administrator** An exciting opportunity has arisen for a central administrator to join the Estates...

  • Administration Officer

    2 months ago

    Wolverhampton, United Kingdom Black Country Healthcare NHS Foundation Trust Full time

    We are looking to appoint an efficient, experienced and enthusiastic **Administration Officer** to support the Enhanced Community Mental Health Team based at Brooklands Parade Medical Centre in Wolverhampton. Duties will include answering the telephone, being first line of contact for the service, electronic filing, sending reports and appointments, typing...

  • Departmental Admin Support- Codsall Community High School

    4 weeks ago

    Wolverhampton, Wolverhampton, United Kingdom Codsall High School Full time

    Codsall Community High SchoolElliotts LaneCodsallStaffordshireWV8 1PQHeadteacher: Mr MaxfieldTel: Email: Departmental Admin SupportGrade 4 £23,500 Pro rata, actual salary £20,303 per annumPermanent Full time,Term time only Mon- FriClosing Date – 9am Monday 2nd September 2024Provide administrative and organisational support to Core team. To include...

  • Gas & Heating Engineer

    1 month ago

    Wolverhampton, United Kingdom OCS Group Full time

    To deliver a gas and mechanical integrated service to the contract and to deliver continuous service and cost improvements through identification, promotion and implementation innovative systems, processes, procedure, and products. You will be working Monday to Friday, 08:00 to 16:00, 40 hours per week, on a permanent, full-time basis. Main Duties &...

  • Gas & Heating Engineer

    1 month ago

    Wolverhampton, United Kingdom OCS Group Full time

    About The RoleTo deliver a gas and mechanical integrated service to the contract and to deliver continuous service and cost improvements through identification, promotion and implementation innovative systems, processes, procedure, and products. You will be working Monday to Friday, 08:00 to 16:00, 40 hours per week, on a permanent, full-time basis. Main...

  • Assistant Buyer

    4 months ago

    Wolverhampton, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    This post offers an excellent on-the-job training opportunity in our customer focused, proactive Integrated North Staffordshire and Black Country Procurement Group which is responsible for purchasing a comprehensive range of goods and services and delivering an enhanced materials management services to wards and theatres. Undertake operational procurement...

  • Technical Support Specialist

    2 weeks ago

    Wolverhampton, Wolverhampton, United Kingdom Tyman UK & Ireland Full time

    Technical Support SpecialistLocation: Wolverhampton (i54) We are looking for a dedicated First Line Technical Support Specialist to deliver comprehensive IT assistance throughout the Tyman UK&I division. This role emphasizes customer service, where you will efficiently address a variety of IT and technical support inquiries from colleagues. Key...

  • IT Support Specialist

    2 months ago

    Wolverhampton, United Kingdom Fortune Brands Innovations Full time

    Are you passionate about IT support and love solving complex problems? Do you thrive in a dynamic and innovative workplace? We are excited to announce an incredible opening for an IT Support Specialist to join our vibrant team based in the cutting-edge i54 Business Park, Wolverhampton. As an IT Support Specialist, you'll be at the heart of our IT operations,...

  • IT Support Technician

    3 months ago

    Wolverhampton, United Kingdom Tyman UK & Ireland Full time

    IT Support TechnicianLocation: Wolverhampton (i54) We are seeking a First Line IT Support Technician to provide general IT support across the Tyman UK&I division. This position is a customer focused role, where you will provide efficient first tier support to all colleagues, to prioritise the resolution of a broad range of IT and technical support...

  • IT Support Technician

    3 months ago

    Wolverhampton, United Kingdom GSF Car Parts Full time

    About The Role As an IT Support Technician within GSF Car Parts, you will support MAM Autopart systems to affirm continuity of business requirements as the escalation point from 1st line for instances involving but not limited to application systems, which require more technical knowledge and experience to maintain completion within SLA’s. Main...

Administrator (FM Helpdesk)

3 months ago

Wolverhampton, United Kingdom G4S Full time
Role Responsibility:

Administrator (Facilities Management Helpdesk)

G4S Care & Rehabilitation Services

HMP Oakwood, Wolverhampton, WV10 7QD

Salary £23,860.64 per annum

Permanent, Full Time, 40 hours per week

Benefits:  Company Pension, free on-site parking, on-site canteen, ongoing training and development and access to High Street Shop discounts.

HMP Oakwood is an innovative prison which has been highlighted by HM Inspectorate of Prisons as an “Impressive institution, with a culture of decency and respect. Driven by courageous leadership, excellent peer-led initiatives and outstanding management of learning and skills provisions”.

Within Care and Rehabilitation Services, the philosophy of our prisons is to rehabilitate offenders and equip them to re-integrate into mainstream society on release. We seek to normalise prison conditions as far as possible to reflect life in the outside community. Our aim is to create an environment in which staff and prisoners feel safe and causes of prison stress are minimised. Central to our philosophy is the relationship between staff and prisoners. Our training and operational practices emphasise the need to treat prisoners with dignity and respect and G4S staff build positive and supportive relationships with the prisoners in their care. HMP Oakwood is one of the largest prisons in England and Wales, providing places for up to approximately 2100 Category C male prisoners.

We now have an opportunity for an Administrator to join the Facilities Management Helpdesk team at HMP Oakwood.

We are looking for a dynamic individual who can work individually using their own initiative or as part of a team. They will provide an effective and efficient administration service to a functional/ departmental team.

Key Responsibilities:

  • Operating the FM Helpdesk, logging and taking calls in a timely manner and allocating to the engineers
  • Upkeep and operation of CAFM system; responsible for raising and closing all tasks in line with the SLA codes
  • Issuing of PPMs in a timely and accurate manner
  • Book contractors on to site to ensure the completion of planned and reactive maintenance
  • Issuing Authority to works for all contractors ; completing permit to documentation where required
  • Preparation of reports and projects as directed by FM Manager
  • Accurate data handling and Input
  • Redirect problems to appropriate resource
  • Identify and escalate situations requiring urgent attention
  • Track and route problems and requests and document resolutions
  • Stay current with system information, changes and updates
  • Systematic and orderly record keeping
  • Maintaining the FM training records ensuring information is accurate and up to date
  • Managing the online portals for the contractor information
  • Supporting the Compliance Lead with the information requests for the Property Assurance Audits
  • Manage own workload to ensure delivery of works meets the required timescales
  • Positive response to reactive requests
  • Financial knowledge of raising purchase orders/goods receipting
The Ideal Candidate:

If you join us, you can be sure that you’ll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us.

For more information about HMP Oakwood please visit

Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process

G4S Care and Rehabilitation Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.

Please note that these vacancies are subject to a 5 year checkable history and the strict vetting standards set by G4S and the Secretary of State for the Home Office and are exempt from the Rehabilitation of Offenders Act. 

You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role.