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Food & Beverage Assistant

3 months ago

Aberlour, United Kingdom Edrington Full time

Our Craft

Our vision is to give more by crafting exceptional ultra-premium spirit brands. The Macallan is our leading brand, supported by Highland Park and The Glenrothes in the fast-growing single malt category and Naked Malt in the blended malt category. Our portfolio is completed with Brugal premium rum from the Dominican Republic, The Famous Grouse Blended Scotch Whisky, and Wyoming Whiskey in the American Whiskey category. Edrington also has a strategic partnership with No.3 London Dry Gin. 

Our principal shareholder is a charitable trust, so we were built to make a world of difference. Discover a place where values define our culture. The home of exceptional brands, where people and teams thrive. 

Our Blend of Benefits

Salary £13.06 per hour 37 days holiday, plus 4 Giving More volunteer days Save for retirement and invest in your future - pension contributions (employee up to 8.75%, employer up to 14%) Share in our success with up to 10% Share Reward scheme (subject to eligibility) Private medical insurance that covers the cost of private healthcare and includes round the clock access to GP services and menopause health line 24/7 support for you and your loved ones to counselling, life coaching and information on financial, mental, and physical wellbeing Experience our exceptional brands with a generous annual product allowance, plus at least 20% discount in our staff shop Embrace work-life harmony with 26 weeks’ paid maternity, paternity and adoption leave, and up to five paid carers leave days a year

Embrace Excellence

An exciting opportunity has become available to join our fantastic team as F&B Assistant at The Macallan Estate on a full or part-time basis. Reporting to the Food and Beverage Manager, you will work alongside exceptional professional team to deliver luxury food and beverage experiences. The Macallan Estate F&B offering extends across The Brasserie, The Macallan Bar, Easter Elchies House, Ghillies Cottage and The Macallan Fishing Lodge. The Estate also hosts a variety of five star events throughout the year, delivering a truly exceptional experience for our guests. 

Make an Impact

Help the team deliver a world class brand experience of The Macallan at The Macallan Estate Be willing to develop knowledge of and passion for The Macallan Maintaining high standards of housekeeping and service in all Food and Beverage areas Providing exceptional guest service, at all times, to exceed guest expectations Ensuring cleanliness of all eating, drinking and service areas to health and hygiene best practice guidelines Oversee the Macallan food and beverage areas set-up and ensure it is maintained to the agreed standard Delivering a friendly and professional approach to service during breakfast, lunch, dinner and at events Ensure food and drinks are served in a timely and professional manner Ensuring clean crockery, cutlery and glassware is available for service Completing seamless table turnarounds in an efficient manner Develop an understanding of all menu offerings and be able to confidently explain items if asked Ensuring The Macallan Bar is always immaculately presented, organised, and well-stocked Greeting guests and serving in a friendly and professional manner Provide drinks service to a high standard

Your Talent and Skills

Experience with breakfast, lunch, dinner and event service delivery would be favourable A positive attitude and a willingness to learn is essential Commitment to excellent customer service Strong numerical & literacy skills and good communication skills Friendly and approachable to all customers and colleagues alike Quality driven with high standards of cleanliness and attention to detail Agility to working shifts – at times you will be required to work an early breakfast and late dinner shift A high level of resilience and the ability to deal with fast-paced environments is essential A positive “can do” attitude to solving problems in a professional and courteous manner A strong team player with great communication skills and an enthusiastic approach