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Complaints and Conduct Coordinator
3 months ago
Job advert
To support the Complaints and Conduct Manager in delivering the Authoritys statutory responsibilities for handling complaints and conduct ensuring compliance with all relevant legislation, statutory regulations and guidance.
whilst not essential Primacy will be given to those with previous Complaint Handling experience particularly within a policing context.
Please note the start date for the Fixed Term Contract Role will be January .
Full details regarding this vacancy can be found in the attached Role Profile.
Applicants must be a British citizen, a member of the EU or other states in the EEA, a Commonwealth citizen or a foreign national free of restrictions.
/*generated inline style */ Role profile /*generated inline style */ CVF guidance Competency and Values Framework SPA Corporate Services.pdf KB Opens in a new window /*generated inline style */
You should have been resident in the UK for a minimum of five years immediately prior to application for this role
/*generated inline style */Why work for the Scottish Police Authority
The Scottish Police Authority is independent of both the Scottish Government and policing. It is the primary governance body for policing in Scotland, and was established as a public body on 1 April by the Police and Fire Reform (Scotland) Act .
It was set up to hold the Chief Constable to account; promote, support and oversee improvement in policing. It is also responsible for the management and delivery of Forensic Services in Scotland and Independent Custody Visiting Scotland.
If you are looking for a fresh challenge which offers a genuine opportunity to make a real difference to peoples lives, variety and the chance to broaden your experience, then the Scottish Police Authority is for you.
The Authority aims to increase public trust and confidence in the policing of Scotland in the way it carries out its functions and through the quality of its governance arrangements.
Equality, diversity and inclusion
The Scottish Police Authority are committed to equality, diversity and inclusion
We are working hard to increase diversity and inclusion, where communities are under-represented, including those from Black and Minority Ethnic (BME) communities, people of all ages, abilities, faiths, religions and gender, LGBT communities and those from other disadvantaged or marginalised backgrounds, who share our values and wish to make a difference to the communities we serve.
All applications will be treated on merit, based on the evidence provided in your application and suitability for the role you have applied for.
The Scottish Police Authority are committed to promoting a diverse workforce and to achieving and promoting an organisational culture where staff and officers are treated with dignity, fairness and respect.
We are committed to being an inclusive and supportive employer and as part of that commitment are an advocate for gender equality having pledged support for HeForShe
HeForShe is a global solidarity movement for gender equality initiated by the United Nations with the aim of encouraging men and boys to speak out for gender equality recognising that gender equality is not just a women`s issue but a basic human right that benefits everyone.
Flexible working
Flexible working arrangements can be considered in line with current policy, as well as both personal and organisational needs.
Benefits
You can expect a rewarding and varied career with the Scottish Police Authority. We offer competitive salaries, annual salary increments and a wide range of employee benefits. /*generated inline style */
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