Manager, Solutions Consulting

Found in: Talent UK C2 - 2 weeks ago

London, United Kingdom Adobe Full time

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours

We are searching for a Solutions Consultant Manager as part of the UK & Ireland pre-sales team for Adobe's top clients in the FSI (Financial Services) and Public Sector industries

In the role as a Solutions Consulting Manager at Adobe, we are looking for someone to be responsible for leading a high performance, customer-focused Solutions Consulting team who will provide mentorship to the Sales team as well as prospects by recommending and developing appropriate digital experience solution offerings. You will lead and develop a team to improve revenue and optimise customer experience

We are looking for someone who has passion and enthusiasm and displays Adobe's core values of being Innovative, Exceptional, Genuine and Involved.

Responsibilities:

Lead, mentor, train and develop the Solutions Consultants that you lead, support the individuals on the team perform to the best of their abilities

Develop and execute Solutions Consulting selling strategies and find opportunities for process improvements

Serve as an inspiring leader and guide experienced Solution Consultants on eCommerce, CMS, analytics, customer journey and other digital experience technologies with internal partners and customers

Work closely with the sales organisation to ensure we are engaging effectively in sales opportunities and ensuring efficient resourcing of Solutions Consultants

Run resourcing activities of the Solutions Consulting team

Be the sales organisation’s technical voice to sales management, product management, support and engineering.

Implement and measure the use of Value Selling and the Adobe demo methodology strategies in sales engagements

Mentor and coach individual performance, deliver constructive feedback and build development plans to address any deficiencies

Drive the team to be more innovative and develop ideas that drives the right customer experience

Ensure all reporting of team activities are logged on time

Build reports to analyse team’s efficiency and how it can be improved

Develop a business partner relationship with the aligned Sales leader, engage in regular meetings to help resolve how we can work effectively as a team

Desired Skills and Experience

8+ years’ experience as a pre-sales/Solutions Consultant in the software industry.

5+ years’ experience in working with Digital experience technologies, preferably to include eCommerce, Martech, Content Management, Analytics, Optimisation, Campaign Management, and similar technologies

3+ years experience as a people manager

Understanding of eCommerce, Martech, Content Management, Analytics, Optimisation, Campaign Management, and similar technologies in an on-demand/PaaS/SaaS business environment

The ability to provide mentorship to the Solution Consulting team on driving strategic pre-sales engagements

Positive relationship building, leadership, and presentation skills are a must

Ability to communicate technical and business information to widely varied audience

Excellent coordination, organization, team building and communication abilities

Is creative, focused and passionate

Exceptional interpersonal, presentation, and communication skills

Bachelors degree or equivalent experience

Special consideration given for:

Experience in technical pre-sales in the customer analytics, content management, optimization, business intelligence, data platforms, or other closely related software verticals

Demonstrated exceptional sales or consulting skills from previous employment

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