Commercial Service Specialist
4 months ago
Job Title
Commercial Service SpecialistJob Category
Job Description
Primary Purpose
This role has two main areas of focus:
The Commercial Service Specialist focuses on developing and maintaining a functional, market-relevant & predictive Service Rate Calculator tool(s) for service contracts.Data science: The primary focus will be in applying data mining techniques, completing statistical analysis, and building high quality prediction systems to drive our product performance. Guide our developers in industrializing predictive model techniques for employing them.Other responsibilities include;
Develop & improve the sales and operational process and make the team more data driven.Big data management: analyse the data and find patterns that help to increase value for HYG and dealers.Identify and implement improvements to the dealer/customer experience.Develop and control KPI package to measure customer efficiency and advice customers on their fleet.Financial reporting and pipeline management for Management reviews.Key Accountabilities
Big Data analytics
Development:
Review the technical content of the service manuals to be aware of the most accurate maintenance and repair data.
Data collection:
Ensures an efficient process and well-functioning tool to retrieve and register information about service costs in the field.
User support:
Acts as a helpdesk for dealers with questions regarding the calculation of service costs.
Customer and Dealer management
Fleet Account Management and customer Set-up (OneXP)
Identify and implement improvements to the dealer/customer experience.
Provide support to commercial teams, support department colleagues with general administrative duties as required, and provide cover during absence.
Knowledge Required
BS level education, preferably in a numerically related or Computer Science / Data Science / Decision Science and business administration disciplines.3 + years’ experience in a similar role with data-driven work and relationship management plus hands on data-driven work.CommunicationTeamworkNumeracyIT – ProgrammingMotivationJob Type
PermanentTime Type
Full timeWork Hours
39Travel Required
NoLocation
HY EMEA UK FrimleyAddress
Centennial HouseZip Code
GU16 7SGField-Based
NoRelocation Assistance Available
No-
Commercial Service Solutions Specialist
2 weeks ago
Frimley, Surrey, United Kingdom Hyster-Yale Materials Handling Inc Full timeJob TitleCommercial Service Solutions SpecialistJob CategoryJob DescriptionPrimary PurposeThis role has two main areas of focus:The Commercial Service Solutions Specialist focuses on developing and maintaining a functional, market-relevant & predictive Service Rate Calculator tool(s) for service contracts. This will involve working with data science...
-
Service Rate Calculator Specialist
4 weeks ago
Frimley, Surrey, United Kingdom Hyster-Yale Materials Handling Inc Full timeJob TitleService Rate Calculator SpecialistJob CategoryJob DescriptionPrimary PurposeThis role focuses on developing and maintaining a functional Service Rate Calculator tool for service contracts.The Service Rate Calculator Specialist will apply data mining techniques, complete statistical analysis, and build high-quality prediction systems to drive product...
-
Gas Engineer Specialist
3 weeks ago
Frimley, Surrey, United Kingdom Build Recruitment Full time £41,600Job Title: Gas Engineer SpecialistSalary: £41,600 + Overtime availableBuild Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment. Our team works closely with clients to identify their needs and provide tailored solutions.Benefits:Life...
-
Lead Gas Installation and Maintenance Specialist
3 weeks ago
Frimley, United Kingdom Build Recruitment Full timeWelcome to Build Recruitment, a leading provider of specialist recruitment services to the built environment.We are seeking a highly skilled Lead Gas Installation and Maintenance Specialist to join our team. As a key member of our team, you will be responsible for installing and maintaining gas meters, commercial and household gas heating systems, as well as...
-
Service Rate Calculator Developer
3 days ago
Frimley, Surrey, United Kingdom Hyster-Yale Materials Handling Inc Full timeJob Title: Service Rate Calculator DeveloperLocation: Hyster-Yale Materials Handling Inc, UK FrimleyAbout the RoleWe are seeking an experienced Data Science and Service Contract Specialist to join our team in the UK Frimley office. This role will focus on developing and maintaining a functional, market-relevant & predictive Service Rate Calculator tool(s)...
-
Higher Apprentice Commercial
2 weeks ago
Frimley, Camberley, United Kingdom myGwork Full timeThis job is with BAE Systems, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description Job title: Higher Apprentice Commercial Location: Frimley Salary: We offer a competitive salary with annual increases throughout the...
-
Route Optimisation Specialist
1 week ago
Frimley, Surrey, United Kingdom KRISPY KREME Full timeKrispy Kreme Logistics We are seeking a skilled and experienced Route Optimisation Specialist to join our team in Frimley. This is an excellent opportunity for a professional driver with a passion for customer service, merchandising, and delivery excellence.**Job Summary:**As a Route Optimisation Specialist, you will be responsible for delivering handcrafted...
-
{title} - {description} role specialist
3 weeks ago
Frimley, Surrey, United Kingdom Royal Voluntary Service Full time**{title} Role Overview**At {company}, we're seeking a highly skilled {title} professional to join our team. In this role, you'll be responsible for {description}.Key Responsibilities:• Delightful customer service skills• Strong {description} abilities• Collaborative team playerAs a {title} professional, you'll have the opportunity to work with a...
-
Gas Engineer
4 weeks ago
Frimley, Surrey, United Kingdom Build Recruitment Full timeJob Title: Commercial Heating SpecialistWe are seeking a skilled Commercial Heating Specialist to join our team at Build Recruitment. As a leading provider of specialist recruitment services, we supply quality candidates to leading organisations throughout the built environment.Key Responsibilities:• Installing and maintaining gas meters• Maintaining and...
-
ENT Specialist
4 weeks ago
Frimley, Surrey, United Kingdom ID Medical Group Services Full timeWe are seeking an experienced ENT Specialist to join our team at ID Medical Group Services.Key Details:Contract: Full-TimePay Rate: £100 - £110 per hourDuties: Ward cover, Clinics, MDT, Admin & Potential on callsInterested in learning more about this opportunity?
-
Senior Service Solutions Analyst
1 week ago
Frimley, Surrey, United Kingdom Hyster-Yale Materials Handling Inc Full timeJob DescriptionThis is a permanent, full-time position in our Frimley office.About the Role:We are seeking an experienced Commercial Service Specialist to join our team. As a key member of our service delivery team, you will be responsible for developing and maintaining our Service Rate Calculator tool(s) to ensure they remain functional, market-relevant,...
-
Power Solutions Commercial Director
3 weeks ago
Frimley, Surrey, United Kingdom Hyster-Yale Materials Handling Inc Full timeJob TitleCommercial Manager, Power SolutionsJob CategorySalesJob DescriptionPrimary PurposeAs the Commercial Manager - EMEA Power Solutions, you will be responsible for driving Hyster-Yale field teams and dealers in the sales execution of the EMEA Power Solutions strategy. This includes traditional battery technologies through to emerging and future...
-
Supply Chain Specialist – Italian Speaker
1 month ago
Frimley, Surrey, United Kingdom SC Johnson Full timeAbout the RoleWe are seeking a highly skilled Supply Chain Specialist to join our EMEA Shared Service Centre (SSC) team. As a key member of our team, you will be responsible for providing outstanding service to our customers and ensuring the smooth processing of orders and master data in SAP.About the Team/DepartmentOur Customer Supply Chain function is a...
-
Customer Supply Chain Specialist
4 weeks ago
Frimley, Surrey, United Kingdom SC Johnson Professional Full timeAbout the RoleWe are seeking a highly skilled Customer Supply Chain Specialist to join our EMEA Shared Service Centre (SSC) team. As a key member of our team, you will be responsible for providing outstanding service to our customers and ensuring the smooth processing of orders and master data in SAP.About the Team/DepartmentThe Customer Supply Chain...
-
Commercial Manager, Power Solutions Expert
3 weeks ago
Frimley, Surrey, United Kingdom Hyster-Yale Materials Handling Inc Full timeJob TitleCommercial Manager, Power Solutions ExpertJob CategorySales and ServiceJob DescriptionPrimary PurposeAs a Commercial Manager, Power Solutions Expert, you will be responsible for driving Hyster-Yale Materials Handling Inc. field teams and dealers in the sales execution of EMEA Power Solutions strategy, incorporating traditional battery technologies...
-
Commercial Manager, Power Solutions
4 months ago
Frimley, United Kingdom Hyster-Yale Materials Handling Inc Full timeJob TitleCommercial Manager, Power SolutionsJob CategorySalesJob DescriptionPrimary PurposeResponsible for driving HYG field teams and dealers in the sales execution of EMEA Power Solutions strategy, incorporating traditional battery technologies through to emerging, and future, technologies, delivered through both factory-fitted and aftersales supply and...
-
Logistics Specialist
3 days ago
Frimley, Surrey, United Kingdom KRISPY KREME Full timeJob Title: Logistics SpecialistWe are seeking a reliable and skilled Logistics Specialist to join our team at Krispy Kreme Frimley. As a key member of our delivery team, you will be responsible for delivering our high-quality products to customers in the local area.About the Role:• Type: Full-time/Permanent• Shifts: 11-sharp shift start time: 6am on days...
-
Senior Payroll Specialist EMEA
4 weeks ago
Frimley, Surrey, United Kingdom SC Johnson Full timeJob Title: Senior Payroll Specialist EMEASC Johnson is seeking a highly skilled Senior Payroll Specialist to join our team in the EMEA region. As a key member of our payroll team, you will be responsible for processing end-to-end payroll for several countries, ensuring compliance with country-specific regulations, corporate policies, and internal...
-
Business Development Specialist
4 weeks ago
Frimley, Surrey, United Kingdom Hyster-Yale Materials Handling Inc Full timeJob TitleBusiness Development SpecialistJob CategoryJob DescriptionPrimary PurposeThis role focuses on developing and maintaining a functional Service Rate Calculator tool for service contracts, applying data mining techniques, and building high-quality prediction systems to drive product performance.Responsibilities include:Developing and improving sales...
-
Financial Operations Specialist
4 weeks ago
Frimley, Surrey, United Kingdom Precor, Incorporated Full timeAbout the RolePrecor's Accounts Payable Specialist provides financial, administrative, and clerical support to members of the Finance department and wider business. By processing, verifying, and reconciling invoices, and administering the Purchase Order processes, the Specialist assures payments are completed, and expenses are controlled by receiving...