Groups, Meeting

1 month ago

Manchester, United Kingdom Marriott Manchester Victoria and Albert Hotel Full time

About us:



As the #1 leader in
hospitality worldwide, Marriott International has 8100+ hotel properties and 30
top hotel brands. We’re in 133 countries and territories, and we’re still
growing. Unmatched opportunities await you The next step in your career could
lead to your greatest adventure.



Manchester Marriott Victoria & Albert
Hotel, a striking Grade II listed iconic building in the vibrant Spinningfields
District, offers 148 stylish hotel rooms and suites with modern amenities. The
V&A is the home to Chop
& Plant our casual drinking and dining destination, offering a blend of
Chop House classics and plant-based dishes with a focus on local produce and
sustainability. We have flexible event spaces, including outdoor
terrace, small boardrooms and banqueting for up to 200 people.



Our
highest priority is making you feel as welcome as our guests. We want you to
know you’re important to us and that you’ll make an impact in your role, and
for that, you’ll be appreciated and valued.



Benefits:



Meals
& refreshments on duty



Uniforms



Bike
to work scheme



Performance
based incentives



Learning
and development opportunities



Accommodation
and food & beverage discounts across 7,300 Marriott hotels worldwide



Recognition
programmes



What
you will be doing:



Accurate
administration and control of all Meetings, Events, Weddings & Group accommodation bookings for the hotel.



Take enquiries for
Meeting, Events, Weddings & Groups and convert them into sales.



Actively seeks when
available, to interact with existing, potential, and new clients by show rounds
and participation in fam trips.



Adhere to the
policy regarding the enquiry handling and issuing and return of contracts.



Ensure that all
Meetings, Events, Weddings & Groups files are kept updated.



Maintain good diary
management to maximize on all sales opportunities.



Ensure that all
final details, payments, and requests are co-ordinated and finalised prior to
events taking place.



Adhere to all
company credit policies to ensure that all revenue expected will be received.



Maximise room hire
potential throughout the year through a targeted seasonal approach.



To identify new business
leads which can be passed on to the Director of Sales.



Ensure a high level
of product knowledge of this hotel and of competitor set activities.



To communicate to
the Events Manager any information that may impact the profitability.



Follow-up with guests
to determine satisfaction, in order to measure results and establish strategies
to improve the quality of the guest experience.



What
we are looking for



A
warm and genuine individual who enjoys putting people first



A strong team
player who is willing to be hands on but also able to work on their own
initiative to get things done



Strong written and
verbal communication skills



Customer service
and quality-focused with a keen attention to detail



Excellent
organisational and time-management skills, with the ability to multitask and
prioritise tasks



Experienced in the
sales and management of events



Someone
who wants to grow and develop within the company



Marriott International is an equal opportunity
employer. We believe in hiring a diverse workforce and sustaining an
inclusive, people-first culture. We are committed to non-discrimination
on any protected basis, such as disability and veteran status,
or any other basis covered under applicable law.

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