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Meetings and Events Coordinator

2 months ago

Manchester, United Kingdom IHG - Kimpton Clocktower Manchester Full time £13

Job Summary:

We are seeking a highly skilled Meetings and Events Coordinator to join our team at IHG - Kimpton Clocktower Manchester. As a Meetings and Events Coordinator, you will play a crucial role in converting and maximizing hotel and event enquiries and bookings to drive revenue growth.

Key Responsibilities:

  • Manage enquiries to ensure maximum sales, occupancy, and revenue, including up-selling equipment, F&B, and relevant hotel facilities.
  • Actively consider prevention, recovery, and investigation of any complaints.
  • Liaise with clients to ensure accurate details for each event and reservation are obtained.
  • Deliver an excellent service to all guests and clients making enquiries or bookings at the hotel, with face-to-face and telephone meetings.
  • Establish client requirements and identify how the hotel can facilitate their needs.

Requirements:

  • Experience in Reservations, Groups, Meetings, and Events.
  • Ability to build strong relationships with clients through regular contact.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.

What We Offer:

  • Becoming part of the IHG Hotels & Resorts family, one of the world's leading hotel companies.
  • Taxi subsidy for shifts starting/ending between 23:00-06:00.
  • Subsidized childcare support.
  • Meals while on duty.
  • 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro-Rated).
  • Company sick pay and life insurance.
  • Amazing discounts for our hotels and restaurants around the world.
  • Discounts from over 15,000 stores.

About Us:

IHG Hotels & Resorts is proud to be an equal opportunity employer. We believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business.