Cancer Care Navigator

3 months ago

Sandwell District, United Kingdom Sandwell and West Birmingham NHS Trust Full time

Job summary

Are you passionate about improving the experience of cancer patients and their carers? Are you excited and motivated by the personalised care agenda, and ensuring patients having access to the right support, at the right time, in the right way?

Then this pioneering Macmillan Cancer Care Navigator role is for you.

We are seeking exceptional personnel to join us in delivering best practice personalised care and support interventions to cancer patients and their families as part of our Living with and Beyond Cancer Program here at Sandwell and West Birmingham Hospital NHS Trust. You will be joining a new team of Cancer Care Navigators helping patients to manage the practical and emotional impact of cancer, who will drive forward the role to ensure it is fully embedded and integrated into our cancer pathways. You will also work with the wider LWBC team in delivery of Health and Wellbeing events.

We are seeking people who can exercise their initiative, use independent judgement and make decisions within a variety of situations.

Main duties of the job

Working closely with Cancer Services and our Cancer Nurse Specialist Team's (CNS) you will be a source of contact for cancer patients and their families, helping them to navigate through their cancer pathway, from diagnosis and into follow-up; providing reassurance, telephone patient triaging and support, along-side patient-related information giving and signposting. You will have support and guidance from our Cancer Care Navigators and the LWBC facilitator.

You will be required to assist the CNS teams in the smooth running of their living with and beyond cancer services which will include undertaking administrative duties relating to nurse-led clinics, MDT Outcomes and the tracking of patients' on remote surveillance. You will also be responsible for delivering Holistic Needs Assessments and Care Planning telephone clinics supporting patients in the resolution of non-complex needs and concerns.

About us

The Living with and Beyond Care Team commemced in March 2019 following a Macmillan grant. The team aspire to providing excellence for our patients and carers in a supportive environment. The team are part of the Cancer Services wider team for support and direction.

Job description

Job responsibilities

The Post holder needs to have enthusiasm, commitment and a drive to work with cancer patients and carers. The ideal person will have expertise skills and knowledge of cancer. The ability to learn and develop there knowledge and abilities to carry out Holistic Needs Assessments on patients through the journey and to develop care plans. Sign posting to service that will support the patient to self manage is the key to success.

You will have excellent communication skills and be confident in dealing with patients both on the phone and face to face; whilst being aware of the limitations and boundaries of your expertise level and role. These key skills need to come hand in hand with demonstrable evidence of competent IT and office administration skills, along with experience of information patients systems to sustain accurate and timely electronic patient records.

This job offers a great opportunity to be in a role vital to the personalised care and support agenda. With a can-do attitude, resilience and commitment to best patient care you are enthusiastic, self-motivated and have a passion for putting your patients needs first.

The 20 hours will be over five days to ensure there is continutity for the patients.

It is recommended that you call to informally chat about the role and come to visit the team and service to gain an insight to what we role is for 12 months and secondment will be considered please talk with your manager before applying.

Person Specification

Qualifications

Essential

GCSE English language and Mathematics (Grades A-C) or equivalent NVQ 3 plus additional training Recognised ECDL or equivalent or extensive experience using Microsoft office package

Desirable

Communication skills training Thyme and Sage

Experience

Essential

Experience of working in the NHS in a patient facing role Experience of multi- professional working Experience in the use of data management Experience of coach/teaching patients and carers

Desirable

Experience in Cancer Care Understanding of Macmillan Cancer Support and its role across the UK Awareness of Improving Outcomes: A Strategy for Cancer and other national; cancer policies

  • Macmillan Cancer Care Navigator

    6 months ago

    Sandwell, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    Are you passionate about improving the experience of cancer patients and their carers? Are you excited and motivated by the personalised care agenda, and ensuring patients having access to the right support, at the right time, in the right way? Then this pioneering Macmillan Cancer Care Navigator role is for you. We are seeking exceptional personnel to...

  • Exec - Macmillan Cancer Care Navigator

    6 months ago

    Sandwell, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    Are you passionate about improving the experience of cancer patients and their carers? Are you excited and motivated by the personalised care agenda, and ensuring patients having access to the right support, at the right time, in the right way? Then this pioneering Macmillan Cancer Care Navigator role is for you. We are seeking exceptional personnel to...

  • Personalised Cancer Care Advocate

    2 weeks ago

    Sandwell District, Sandwell, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    About the RoleWe are seeking a highly motivated and empathetic Personalised Cancer Care Advocate to join our Living with and Beyond Cancer Team at Sandwell and West Birmingham NHS Trust.As a key member of our team, you will play a vital role in delivering best practice personalised care and support interventions to cancer patients and their families. Your...

  • Macmillan Cancer Care Navigator

    5 months ago

    Sandwell, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    The Post holder needs to have enthusiasm, commitment and a drive to work with cancer patients and carers. The ideal person will have expertise skills and knowledge of cancer. The ability to learn and develop there knowledge and abilities to carry out Holistic Needs Assessments on patients through the journey and to develop care plans. Sign posting to service...

  • Macmillan Cancer Care Navigator

    6 months ago

    Sandwell, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    The Post holder needs to have enthusiasm, commitment and a drive to work with cancer patients and carers. The ideal person will have expertise skills and knowledge of cancer. The ability to learn and develop there knowledge and abilities to carry out Holistic Needs Assessments on patients through the journey and to develop care plans. Sign posting to service...

  • Personalised Cancer Patient Liaison Specialist

    2 weeks ago

    Sandwell District, Sandwell, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    About UsSandwell and West Birmingham NHS Trust is a leading healthcare provider in the region, dedicated to delivering high-quality care to our patients. We are committed to providing a supportive environment for our staff, enabling them to excel in their roles and make a meaningful difference in the lives of those we serve.Job SummaryWe are seeking an...

  • Patient Pathway Coordinator

    2 weeks ago

    Sandwell District, Sandwell, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    Job DescriptionWe are seeking a highly motivated and compassionate individual to join our team as a Patient Pathway Coordinator, providing expert support to cancer patients and their families at Sandwell and West Birmingham Hospital NHS Trust.About the RoleThis is a vital role in delivering best practice personalised care and support interventions to cancer...

  • Community Navigator

    5 months ago

    Thanet District, United Kingdom Age UK Thanet Full time

    Job description **Job Summary** Recruiter: Age UK Thanet Location: Thanet Area Sector: Health and Social Care Working hours: Monday-Friday 35 hours per week **Salary**: £18,619 per annum **An exciting opportunity has arisen to really make a difference to the lives of older and vulnerable people.** Age UK Thanet are seeking a Community Navigator to...

  • Operations Team Leader

    6 months ago

    Sandwell, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    We are recruiting an Operations Team Leader to bolster our growing Frontline Operations Management Team, providing management/supervisory support for our Care Navigators in the Contact Centre. To work as part of the Your Health Partnership Frontline Operations Team, they will be responsible for the day-to-day duties such as making sure their team provide...

  • Chief Executive

    4 days ago

    Blackheath, Sandwell, United Kingdom CV-Library Full time

    About the Role At BCHG we believe that everyone deserves a safe and secure home and that this is the basis for people to thrive and realise their true potential. As a community focussed social business operating across the Black Country and Birmingham, we are proud of our geography, we are deep rooted in our communities, and we have built an excellent...

  • Community Home Helper Lewes District

    6 months ago

    Lewes District, United Kingdom Home Instead Full time

    Job Description Community Home Helper Lewes District With Home Instead Lewes District and Uckfield, your time with us is more than a shift; it's an opportunity to make a monumental impact. As part of a 'Good' CQC-rated team, we're offering you a chance to elevate not just your career but someone's entire day. A Glimpse Into Your Role as a Care...

  • Mental Health Social Worker

    1 month ago

    North Devon District, United Kingdom Devon County Council Full time

    We have an exciting role available in the Torridge Community Mental Health Team, based at Abbotsvale, Bideford Hospital Site, Abbotsham Road, Bideford, EX39 3AG The successful candidate will be placed in an experienced social care team with a stable workforce who make a real difference to the lives of individuals with mental health conditions. We have...

  • Mental Health Social Worker

    7 days ago

    Mid Devon District, United Kingdom Devon County Council Full time

    We have the following two exciting roles available in the North & Mid Devon Social Care Team: 1 x 37 Hours per week - based at Abbotsvale, Bideford Hospital Site, Abbotsham Road, Bideford, EX39 3AG   1 x 37 Hours per week - based at Silverlea, Tiverton & District Hospital, Kennedy Way, Tiverton, EX16 6NT The successful candidate will be placed in...

  • Community Link Worker

    6 months ago

    Dacorum District, United Kingdom Watford & Three Rivers Trust Full time

    Home based but the role requires travel within the specified area, including home visits and supporting local hospitals. Role is full time, Monday - Friday, 37 hours per week. Commissioned by Hertfordshire County Council, the Hospital & Community Navigation Service is comprised of ten voluntary organisations who provide hospital discharge and social...

  • Community Link Worker

    6 months ago

    Dacorum District, United Kingdom Hospital and Community Navigation Service Full time

    Home based but the role requires travel within the specified area, including home visits and supporting local hospitals. Role is full time, Monday - Friday, 35-37 hours per week. Commissioned by Hertfordshire County Council, the Hospital & Community Navigation Service is comprised of ten voluntary organisations who provide hospital discharge and social...

  • Community Link Worker

    6 months ago

    Hertsmere District, United Kingdom Watford & Three Rivers Trust Full time

    Home based but the role requires travel within the specified area, including home visits and supporting local hospitals. Role is full time, Monday - Friday, 35 hours per week. Commissioned by Hertfordshire County Council, the Hospital & Community Navigation Service is comprised of ten voluntary organisations who provide hospital discharge and social...

  • Retail Advisor

    1 month ago

    Lincoln District, United Kingdom BT Group Full time

    Working Hours: 30 Location: Lincoln  Salary: £12.34 p/h plus 20% on target commission Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services. ...

  • Retail Advisor

    1 month ago

    Lincoln District, United Kingdom EE Retail Full time

    Working Hours: 30Location: Lincoln Salary: £12.34 p/h plus 20% on target commission Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services.  If you’re a...

  • Retail Advisor

    2 weeks ago

    Lincoln District, United Kingdom EE Retail Full time

    Working Hours: 30Location: Lincoln Salary: £12.34 p/h plus 20% on target commission Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services.  If you’re a...

  • Volunteer Caseworker

    6 months ago

    Antrim District, United Kingdom SSAFA Full time

    This role covers Antrim and surrounding areas. Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you. **What is a Caseworker?** Caseworkers visit clients to work out what type...