Cancer Care Co-ordinator

4 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

Job summary

An interesting and exciting opportunity has arisen for a highly motivated and enthusiastic individual to join the Urology department at Nottingham University hospitals as a Cancer Care Co-ordinator & Pathway Navigator .As the Cancer Care Co-ordinator & Pathway Navigator, the successful candidate will play a key role in helping with the delivery of cancer targets for the trust by ensuring that the journey of each cancer patient runs smoothly and is progressed in a seamless and timely manner.

Main duties of the job

To support the Urology team in delivering a high standard of support to patients with cancer. This may involve contact with patients. The post-holder will be expected to support and signpost patients over the telephone and progress their care pathway in liaison with other colleagues and departments in the hospital. The post-holder will also be expected to be involved with Audit and Peer Review processes.

The post holder will need to be flexible and self-motivated with a good attention to detail and the initiative to work independently as well as a team. This post is key in providing high quality information and ensuring patient's progress effectively on the cancer post holder will work closely with staff across the wider trust including clinicians, general managers, deputy managers, nurses, secretaries and other administrative staff.

We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

About us

With over 20,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Job description

Job responsibilities

In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.

To work as a member of the Urology team and providing patient coordination and care. The post holder will support ensuring a smooth and efficient service for patients by navigating and signposting them throughout their complex timed cancer pathway. Navigation will commence from the point of referral for suspicion of cancer and will support the cancer service in implementing and achieving the timed cancer optimal pathway, to achieve definitive diagnosis by day 28. Document and monitor all aspects of patient care coordination and service delivery, supporting data collection for audit. The post-holder will work closely with Cancer Multidisciplinary Services to support and coordinate the care of cancer patients through their complex care pathways, ensuring all patients move through the pathway without unnecessary delays leading to quicker diagnosis and treatment, reducing patient cancellations and DNAs (Did Not Attends), therefore leading to a quicker diagnosis and treatment pathway. Collaborate and communicate with the CNS and wider Multi-disciplinary Team to ensure the provision of appropriate services to maximise the health and quality of life of the patient, improving the quality and efficiency of health care delivery. Person Specification

Commitments to Trust Values

Essential

Must be able to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards

Training & Qualifications

Essential

4 GCSEs (or equivalent) at Grade C or above including English Language Experience and competence in Microsoft applications including Outlook, Word, Powerpoint and Excel NVQ Level 3 in Admin, Customer Services or a Health or Social Care qualification or equivalent experience

Experience

Essential

Significant admin experience including use of clinical systems Recent experience of working within an NHS setting Experience of handling highly sensitive information

Desirable

Understanding of the cancer waiting times agenda Knowledge of hospital IT systems, Medway PAS, Notis, etc

Communication and relationship

Essential

Excellent written and verbal communication skills Able to communicate with a range of different professional groups (both clinical and non-clinical) Effective team player able to work with people

Analytical and Judgement skill

Essential

Ability to work to a high degree of accuracy and attention to detail Understand the importance of confidentiality

Planning and organisation skil

Essential

Ability to prioritise tasks, work to deadlines and manage own time effectively Planning and organisation of a number of

Physical skills

Essential

Able to use a computer for extended periods Accuracy with data entry and information tracking- pays attention to detail

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